4.3 (1078)
5843 N Elizabeth St, Pueblo, CO 81008
(719) 543-6160
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Thompson
2024-03
I am extremely disappointed with this store. I have been in 2 times and my wife and I on another occasion within the last month trying to buy fish for our new tank setup. All 3 times I could not get anyone to help me in anyway. The staff actively avoided us. Very sad as they are the only place close that had what we wanted.
Mary Montoya
2024-04
This place needs to get some employees! I drive from two hours away only to stand and wait for no customer service. I was there for a parakeet. I called before I went. I asked for help twice. Help was called for. Not a single person showed up to help me. I left without buying anything at all. I won't be back ever again. This place is fired from my business.
Frank Carroll
2023-07
we just had the worst experience at the pet grooming shop. The manager is an energetic guy with a high opinion of himself and his cutters. I have to say the outcome for our Aussie was a disaster. It’s actually hard to imagine how a pro salon could so such a literal hack job on such a beautiful dog. I don’t know where to start. And they charged $95 dollars for the lesson I learned. Never take an animal you like to Petco groomers in Pueblo, CO. Ridiculous. I’ll have a chat with them next week a get my money back. The pictures don’t really do it Justice. The response to my review also doesn’t do it Justice. I’ll be in Tuesday and we’re going to have a staff meeting with the manager/owner of this location. You’re going to refund my $95 and you’re going to explain how you’re going to train your novice groomer to actually cut dog hair. If you call it “styling” again I’ll have to post more pictures of the dishonest gaslit hack job you did on our dog. Not ok. See you soon.
Toby Isbell
2024-03
The aquatics specialist was very friendly and knowledgeable it was refreshing to be asked "how big of a tank are you taking these guys home to?" She deserves a raise.
Travis Mostoller
2023-05
Great location for truck dogs. Ample parking and groomers are 1st rate. We were able to walk in without an appointment. Nails and a grooming while we shopped.Will definitely visit this Petco again.
James Cline
2024-04
Nice clean quiet. Middle of the week mid afternoon no help was evident. Many nice fish but not koi I was looking for.
Brandon Mondragon
2024-04
Scott, a groomer at the Pueblo salon, was the rudest person I’ve ever encountered. I was just a few minutes late due to a meeting and his immediate response “I almost cancelled your appt” even when I apologized. Continously through our conversation he stated “you’re late” “you’re not going to have enough time” “I have a VIP client” and made me feel as if my dog and appt didn’t matter. I understood what he said about my pets cut and why it was important but his continued attitude and comments was disrespectful. DO NOT BRING YOUR PET HERE FOR A CUT and based on other reviews their salon team is terrible. My partner also brings his dog here for grooming and that’s now changing. If you’re going to have a job in customer service, learn how to talk to and with people. Distasteful.
Happy Dogs
2020-05
Absolutely fantastic shopping trip for our little boston terrier. She was in awe of the amazing selection of outfits, toys and other necessities. The selection of dog foods was fabulous. They have every thing you could ever need for your loved furry ones!
J Secora
2024-03
Petco has the things I need for my animals that PetSmart doesn't carry rarely does it go the other way except when it comes to aquarium chems PetSmart has a much larger selection as well as larger bottles of stuff. Usually Petco's betta have a better selection, usually better looking water they are in and a much more expensive selection of koi betta of multiple koi types where as PetSmart normally has slim pickings, they look like they want to just be dead but either way I still absolutely do not agree with the way they have to sell the betta, it's gotta actually it is such a horrible existence especially the ones that are ugly and you know that nobody is going to buy them so that is what their life is going to be just in a cup till you die.... Just is terrible, I actually have 3 betta that I bought outta pity knowing nobody would buy them and they turned out to be the sweetest females ever but not quite as cool as a couple males I've had that literally wanted to be held... In the aquarium of course but they would literally beg for the attention and wouldn't be satisfied until I would cup my hand and put it in there for him to go and "sit" in.
kelsie Allen
2024-04
Very sad experience. I wish this store would be willing to work with their customers a little more. The more I think about it the more I feel like they stole from me.
Mike Dierks
2023-05
Took my miniature schnauzer to be groomed on Tuesday. The haircut was terrible, they didn't clean her beard, and or her face where her eyes water. Her belly wasn't touched and her legs and feet were still dirty. This was the worst groom I have ever received from Petco. Not to mention the gal that waited on me in the grooming department was extremely rude. I asked her if she had blown the extra hair off of my dog and she said no. I asked her to please blow dry her to ensure the loose hair was removed. She rolled her eyes, stomped off, used the blow dryer for maybe 5 seconds at best. She brought her out to me and I picked my dog up only to be totally covered in loose hair. The groomer we used for years left her position so we have tried Petco two different times now. The first time was a good experience and this time will make me use someone else and never return.While I was in the store paying for the grooming charge. I witnessed a female employee approach the gentleman waiting on me and was talking bad about another elderly customer in the store. I found this to be entirely irresponsible and rude. If you have something to say about a difficult customer, you sure don't share that in front of other customers and especially using the language used.I will be finding a different groomer and won't be using the Pueblo Store again!
arsonik 187
2023-12
you can tell when someone doesnt want to be at work. Had a grooming apt today with my 10 yr old border collie, after re-scheduling me i came in on their requested time. i forgot to bring the piece of paper that has a check marked under this pet has been given a rabies shot, the metal tag with current rabies vac was on the dogs collar and could easily be verified... i asked if i could run home and grab the paper or shoot a pic of it even though dog had rabies tag on it and the paper has a check mark that's it. got told i would have to reschedule. after meeting the groomer her attitude was poor from the get go and i would not want her around my pet.
Mike Malady
2023-11
Wanted some additional fish for my aquarium and had my own ideas, however the young lady that helped us really really assisted us(she even changed our minds). Ultra knowledgeable with very good advice. We will be back. Small world Montana.
Amy Nicole
2024-03
This store is not bad for a Petco. The people who work here care even if the corporation doesn't care at all about animals lives. I come here for supplies I can only get here unfortunately.
Jason Bopp
2020-05
The store was very clean. The staff was actively cleaning the aquariums to ensure the cleanliness of the tanks. Cashier was very friendly and was able to help quickly with our return purchase. We brought our pup in and he was able to interact with other dogs. Overall a very pleasant experience!
Jo Duran
2024-03
The guy was so rude. You are not able to decide what animal best fits you because you can’t interact with any of the animals pet paridise is not only cheaper and nicer they let you choose what animal and don’t treat them like decoration
dakota Anthony
2024-02
Well organized and customer service is good. Only store I've found in the area that carries taste of the wild which is all my husky will eat.
Mary Reagle
2024-04
The store was unkempt and had little selection. The employees were very helpful and gracious.
Monica Migliore
2024-04
Cashier was very friendly, product I needed was available. No complaints here
Dorene Brandsoy
2024-04
Love shopping for my Yorkie clothes and toys, there is always a great selection for what I'm looking for.
SUSIE GOMEZ
2024-02
Petco is such a good place to find things for your pet if you have a dog or cat or both. They have stuff for fish and hamsters, and the number of animals come and see. They even have stuff on special for yout hairy babies. 💕
Darrell Mcdonald
2024-01
Love the bulk treats and the fact my dog is welcome to come in and pick her own stuff she likes it's awesome!
Tiffiny Denton
2023-09
Needed to get my fur baby groomed really bad. I've never let him go this long without but we work over the road and I haven't been able to get him in on a spur of the moment deal, until today They did an amazing job and got him in immediately. I am so happy and my baby was not nervous at all. Highly recommend their grooming service. I will definitely come back when I'm in the area.
Jessica Prins
2023-09
This place was awful. The associate was rude and very short with me. She said she wasn't comfortable with me trying to purchase the stuff I needed to save my dying fish if I was just going to put them in right away. I was given the fish and had no other choice so after talking down to me and my SO, I left my full cart in the middle of the store and walked out. I will never go back and I suggest nobody else does either. PetSmart has a nicer staff and cheaper prices.
Mike Crow
2024-02
I brought my dog in to have his claws clipped and when I was shopping for something for my dog I could hear a dog crying I look over and it was my dog that was crying the guy didn't even know how to trim the claws right without hurting my dog which is why I will not bring my dog back again I love my dog too much to have him mistreated like this.
Mark Bakel
2023-12
I placed my order 15 minutes before I arrived at the store. When I went in, the sales person found my order on her handheld device. My order was already at the front of store, ready for my to pick up. I was in and out in less than 5 minutes.
Sandra Jensen
2023-11
Liked the staff and they had plenty of potty accident stands and had no problems with the rabies shot even though my dog is quite hyper. My pet had the best experience and will probably go back.
Bob Gerlofs
2024-03
Almost always a good grooming experience. Easy to make appointments and on line check in.
Re 6100
2023-05
Such friendly and knowledgeable staff. This was my big dogs first time in a store. She was scared. The staff reassured her and gave her a treat. She got her confidence back pretty quickly after that. I'm just going to have to take her back there more often. They were so good with her.
Sarah
2023-07
This is my favorite go to pet store. I adopted 2 cats there years ago and they're my very best friends. It was super convenient cuz they came neutered which is great for responsible ownership. I get a lot of our supplies from Walmart but go there for toys. They also have an amazing variety and selection of Betta fish. I've never splurged on one of the fancier ones but they're awesome. Definitely recommend.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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