4.1 (32)
11000 US-50, Poncha Springs, CO 81242
(719) 539-6330
altaconvenience.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Iara Leite
2023-08
I thought really hard if I should write this review or not. And I decided that I should write it because I don’t want anybody else to have the type of bad customer service that I had at this location on 7/22/2023 at 1 PM.My husband and I were headed to Breckenridge, and we stopped at this gas station to gas up our vehicle, use the restroom and buy some coffee/snacks.While my husband was getting gas I went inside the convenience store to use the bathroom and buy coffee/snacks.When I entered it, the employee, a black lady with dreadlocks, was on her phone and she didn't acknowledge me inside the store. Since I couldn't find the restroom, I decided to approach her and ask where the restrooms were.In more than 10 years living and traveling all over the U.S. from south Florida all the way up to above the arctic Circle in Alaska, I can guarantee you, I had never been mistreated like I was on that day.I'm not going to write here exactly what she told me, but I left the convenience store crying. I used the bathroom, which is outside the store, and never went back to buy coffee/snacks.I was in shock. She belittled me and was condescending with her words.If management wants to contact me, I can describe the whole encounter.I also work with the public, and I know how hard it can be to deal with people some days, but I always treat people the same way I want to be treated, with respect and kindness.I hope management can provide her with training so she can learn that no matter how hard her job is or what kind of day she is having, she still needs to treat people with the respect and kindness they deserve.
Justyna Kurbiel
2022-05
There was a very friendly woman working here today! I had to write the review because of the great service :)Bathrooms were clean. There was a lovely snack collection to choose from and we got some ice cream to go.
Nancy Dyer (FlutterFluff)
2020-05
Store manager is very unprofessional. Always friendly and nice to other customers but shells up like a child and is rude to me and my fiancé every time we come it. We’ve even had other customers ask us why she acts so differently towards us. Also someone stuck up for us and told her regardless of her issues towards us she shouldn’t treat any customer the way she treats us.
Karen Lovendahl
2020-05
My dog's favorite place to eat. We can share a meal, without anyone complaining. I also like their food, and I crave their cherry limeades!
Melinda Ross
2023-11
Very friendly customer service and clean restrooms.
Linda Houle
2021-05
Great manager and staff!! They have really cleaned up This store and now is keeping fully stocked. Kudos to their bosses
David Swanson
2021-05
Stopped at the Alto store to fill-up. Eliza was working behind the counter. She was awesome. She went out of her way to help! Thank you Eliza!
Tiffany Weber
2021-05
This is the assistant manager of the store. What a disgusting human. Also don’t trust him with your money. He can’t even figure out Facebook. Zero stars. Do not recommend
Douglas Ginn
2023-09
A gas station at that. Not the nicest in town, usually a bit dirty. Always busy pumps due to proximity to highway.
Kevin Thompson
2023-11
Very nice with clean restrooms
Tylea HK
2019-05
Small location, kept fairly clean. Corporate should look into some maintenance though to spruce it up
Deb Watson
2023-10
Great and clean bathrooms
Aimee Enright
2022-05
Dang this place is BUSY one bathroom people from everywhere 😳
Spicy Jello
2023-11
Kevin is the man!
Celina Will
2023-09
Restrooms closed
Campbell Brock
2021-05
Great friendly staff!
Garrett Marquez
2020-05
Clean bathrooms.
| Monday | 5 AM-10 PM |
|---|---|
| Tuesday | 5 AM-10 PM |
| Wednesday | 5 AM-10 PM |
| Thursday | 5 AM-10 PM |
| Friday | 5 AM-10 PM |
| Saturday | 5 AM-10 PM |
| Sunday | 5 AM-10 PM |
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