ProSource of Northern Colorado

Troy Vavrina

2024-03

I have used prosource for all of my remodel jobs. Nothing but the best service products and resources. Many thanks to all of the team members. Melinda, Tara, Craig, Harper, and Abby.

Robin Williamson

2024-03

Melinda went above and beyond helping us to find and purchase our tile. She saved us a bundle, and she was amazing. She was incredibly responsive, kind, and helpful!

Donovan Lindsay

2023-05

Kerri Fernandez and the girls in the office are absolutely amazing. They were very patient working with me and all the troubles I had with my contractor. I highly recommend this store to do all your business with. Love them, thank you to all. They are also very kind and loving with your pets. Max will miss them all.

Renee Rose

2023-05

Everyone at ProSource is so friendly and super helpful. They definitely made me feel welcome and were more than willing to answer all the questions or concerns I had when taking on my kitchen remodel. Will definitely be using them for ALL my future projects!

Mark Plimpton

2021-05

ProSource of NORTHERN Colorado saved the day! I placed an order over a month ago at ProSource Denver and the service was awful. No one returned my calls, no word on our order...a nightmare for me and my client. Then I happened to see that there was a ProSource in Northern Colorado and I saw that others had received great service there. I immediately called them and Todd was just excellent. I had my flooring delivered to my home inside of a week!! We are so relieved and grateful for the wonderful service and delivery. Whatever you do, DO NOT use ProSource of Denver. They are hanging by a thread. They will happily take your order and your money and then nothing happens. I highly recommend ProSource of NORTHERN Colorado- they are awesome!!!

Julianne Pappano

2021-05

I am writing this review for ProSource of Northern Colorado. After we figured out that ProSource Denver took our money, would never deliver our product, and closed its doors, I was shocked and appalled. (I now know that there are many customers that were recently scammed by ProSource Denver.)So I decided to called ProSource of Northern CO to see if they knew what was going on in Denver.I found out that each ProSource location is a franchise and therefore, each location is independently owned and operated. We were advised by ProSource of Northern CO to dispute the charges to our credit card and cancel our credit card, which we did.After speaking with Kerri Fernandez at ProSource Northern CO and speaking with Chris Pace, the Field Business Consultant for ProSource Wholesale, they made sure our order was transferred to ProSource of Northern CO, they followed-up to make sure the order was fulfilled and is at this very moment being picked up by our Contractors. (Our order was sitting in a warehouse, unpaid for by the ProSource Denver location.) ProSource Northern CO is new to the area, but they jumped through hoops to find our order, get an account set-up with the maker of the product and get our original order delivered.I understand how incredibly disturbing this whole event has been for everyone who got scammed by ProSource Denver, but I encourage you to contact ProSource Northern CO. What happened at the Denver location is not a reflection of all ProSource franchises! This division really stepped up and made things happen for us. We are very grateful to all who got involved and got the ball rolling for us. Thank you so much!

General Repair

2021-05

I am a custom contractor for commercial and residential jobs in northern Colorado and recently started using Kerri and her ProSource team. My customers usually have a lot of unique issues and she has handled each situation with unheard of follow through and dedication. We will continue to use their services and appreciate the attention to each customers needs. We appreciate the great attitude!

Jackson Taylor

2021-05

I would give ProSource of Northern Colorado 10 stars if I could! Like others have mentioned here, we were scammed by ProSource of Denver. They took our money with no intention of delivering the product ordered. Luckily we were able to get that resolved through our credit card company and Kerri Fernandez of ProSource of Northern Colorado saved the day! She went above and beyond with respect to making sure we got exactly what we needed in record time. She was also kind enough to review our order in depth and suggest small changes that would improve our product once installed. I can't recommend ProSource of Northern Colorado enough and we will be using them for 100% of our needs going forward. Thank you Kerri Fernandez and ProSource of Northern Colorado!

Rick Tessean

2023-05

I recently purchase about $4000.00 in tile, #ES200271, from Prosource In Loveland, CO, for a project on my personal residence.When I made the purchase, I ask the sales rep, Jillian Heath about returns for unused product. She said they would take back product in unopened containers for a 15% restocking fee. That seemed reasonable. I finished the tile Project last weekend, June 4th. On Monday, I took the unopened containers to the showroom at which time I was told that here would be a 25% restocking fee plus freight. I’m not too happy at this point. When I told the person behind the desk what I had been told, she was totally disinterested. That being the case, I let her know that I would never do business with them again. She pretty much just said that Jillian would never have said that and more or less blew me off. She did call the vendor to confirm the 25%, which they did.At that point, she said she would work up the final numbers and email me the following day. I left the product with the gentleman in warehouse. No one got back to me, so on Friday, June 10th I called Prosource at which time I was told by the same person that I would not be given a refund because it was passed 60 days. At that time I ask to speak to the owner, She laughed at me and said she wouldn’t give me the information. She offered to give me the number of the vendor. I let her know that it was Prosource with which I was doing business. She said that it was corporate owned, and would not give me any contacts. The franchise is owned by Doug Finch. I am attempting to get in touch with him but he has not responded. I've also E-mailed Howard Brodsky, the CEO of CCA Global Partners the franchiser. He has not responded.At this point it is less about the money, and more about the principal. The amount in question is $332 after the 25% restocking fee. Prosource has the product in their warehouse.

Lori Makarick

2022-05

I felt so welcome and valued every time I walked into the store - and the number of samples they have make the experience magical. Honestly it made it very easy for me to take on my project and I felt like the staff were there to support me at every step along the way. I highly recommend this store and will never go anywhere else for my remodeling needs! I got so many ideas just from walking around!

Sharmin Dobbs

2021-05

Sami at Prosource has been amazing.... a lifesaver! Prosource Denver went BK and we never got the carpet we paid for in advance.... still fighting that battle... but I am thankful for all the help from the Northern Colorado store(not the same owner), so don't worry! Thank you Sami for being so on top of everything!!!

MTNside Home Services

2023-05

Always excellent service for us and our clients at Prosource. They're showroom is BEAUTIFUL and always has what we are looking for. The staff is very knowledgeable and up to date on current design trends.

Julie Shemeta

2021-05

We ordered a cabinet from ProSource and found them super helpful (thanks Tara). All our interactions with them were great. Highly recommend.

W McMahon

2021-05

This place is amazing! Sami has been so helpful and her knowledge is impressive. We are still working things out with our kitchen remodel and so far we are extremely happy with everything...

Michael Fowler

2021-05

Beautiful showroom and great service!

Terry Wickstrom

2022-05

Great selection and displays