Home Water Solutions

Wyo Fitter

2024-03

Jeremy Is A Great Tech. Did A Great Job And Is Very Knowledgeable Of My Water Filter System. The 1st Maintenance Service Was A Bit Pricey. So Make Sure You Keep Up On The Yearly Maintenance, Going Forward. Thank You

Linda Weed

2024-04

We had Jeremy down here in Denver for our annual service call on our water softener system. He was prompt, courteous, and quick…he did a great job!

Anne K

2024-04

Home Water Solutions installed an RO filter and water softener among other things in my home. They came a year later and claimed that all of my Ro filters needed to be replaced and over charged me by hundreds of dollars. Their technicians seem to have broken something else when they were here last. They’re incompetent, tell you that you need things that you don’t need, don’t replace things that are under warranty, and are crooks! Stay far far away from them!

Andrew Wilson

2022-05

Jayfon Adfield was on time, he was very polite, professional, knew his work well, and informed us of everything that needed service so we had no surprises. His assistant Chad did an excellent job as well. They worked well and were respectful to us and our home at all times.Bright and promising young men. Both helpful and knowledgeable about their job.Thank you so much for coming out and keeping in touch when our system needs its yearly service. We look forward to seeing your crew for the next service. We would highly recommend your company to our friends and anyone who was thinking of getting a water purification system.May God be with you all and bless you all.Sincerely,Andrew & Tracy Wilson

Paul Reynolds

2023-05

The Customer Service Representative (Robin) and Installers (Dalton & another) did an excellent job helping us improve our new home's water quality. Everyone was interactive and helpful, and we are exceptionally happy with the system and installation. They explained the systems to us clearly and understandably, how the systems work, what we need to monitor, and the required maintenance for each system. They were friendly and upbeat, informative, and professional. Thank you for an exceptional experience!Update: Home Water Solutions continues to impress us! We just had our system serviced and our technician, Jeremy, is simply extraordinary! He is professional, upbeat, and very friendly. He explained absolutely everything we needed to keep our system at peak performance and took care of everything quickly and neatly. We appreciate that he is so knowledgeable and able to explain the system requirements in an understandable fashion. We are truly big fans of this company!

Ashleigh Molinario

2022-05

We needed to have our HVAC and home water filtration serviced. Our technicians, David, Brandon, and Corey were awesome! They were so helpful, knowledgeable, and personable. They all went above and beyond and did a spectacular job! I knew that we were in good hands. We will definitely use them again for any future needs! We are so grateful for the high-quality service we received!

Katherine Martinez

2022-05

We had our water heater flushed and Dave took the time to show us how the Anode Rod works and how it was still in good shape. Dave also did a tuneup on our HVAC and explained how everything worked since we had recently moved into our new home. Dave was friendly and professional and my husband and I are very pleased with Home Water Solutions and will recommend them to our friends and family.

Larry Enos

2022-05

David came to address issues with my new furnace. He quickly resolved the issues and made sure we understood everything he was doing. He was very thorough and conscientious about the work. He also took extra time to help us with the management of the new thermostat. All in all he was very pleasant and patient with us throughout his visit. Super job!!!

Deborah carney

2022-05

Nate was professional and very thorough in his service call to check my water softening unit, water heater, and furnace. He explained things and made recommendations that were appropriate. Nate was friendly and personable. I really enjoyed talking with him. Hopefully he will be the technician that comes out again next year.

Kaeci Daniels

2022-05

This company did a great job. Very professional technician that walked me through the functionality of my water conditioning system. I was shown the troubleshooting process and saw the failed parts before they were replaced. Was also given the pricing before the work was done. Would recommend.

Samantha W

2022-05

Both Corey and Justin were amazing!!! They explained my hot water heater and how it worked, identified an issue and explained that to me as well, and walked me through the different options for solving the problem. When I replaced my water heater, they were incredibly helpful, incredibly knowledgeable, and took the time to make sure I understood everything. We’ll definitely be using them in the long term.

marie__wats

2018-05

Pablo came out and went through the water test with us. He was very thorough and explained everything he was doing and why the results were the way they were. He was friendly, courteous and definitely knew what he was talking about. He took the time to answer our questions and we were impressed with his knowledge.We were able to install our water filtration system same day. Installer explained what he would be doing and why. He was friendly, courteous and very experienced in his field. The install was neat and clean.This was a pleasant experience and we feel very good about the system they installed

Steve-Christine Bauer

2023-05

I was very pleased with the return visit of Home Water Solutions. Christian was a very good service technician and was quick to correct the issues that we had develop with our water softener and the concerns caused during the previous technician's visit.

John Adams

2016-05

Robin from Rain soft came out to our home to test our water. He was very friendly and informative on the condition of our water. I just moved into Brighton Colorado from Thornton Colorado. I did have a water purification system in my old house, but not like this one. The EC5 with the reverse osmosis drinking water system has cleared my water so that it tastes great. The system was installed the next day as promised. They are a great company to do business with! Installation team was great! Highly recommend to anyone who is concerned about their water!Jeremy from rain soft was our installer. He was extremely knowledgeable on installation and went above and beyond to hook everything up and to accommodate our special request. He always had "I can do it" attitude and made the whole process of the installation completed perfectly.

brendon davis

2022-05

Honest truth! We may be back when the time is right. We purchased a rain soft system from home water solutions on 6/28/21.I was hard pressed to reach a consensus about rain soft and its services after looking into reviews and the water softener industry. It seems to be 50/50 1 star or 5 star reviews out there. There are so many horror stories out there it definitely scared us.However, I do have to say we were treated kindly, and with the upmost respect from Ross the manager, Jacob the salesman, and the installer during the entire process. We only had the system for a few days, so it is hard to speak to the long term quality but I will admit we did notice an immediate improvement in our skin and hair as advertised.We are finishing our basement and ultimately decided to return the system because it didn’t fit our current budget with all of the other projects going on. I didn’t know how the call to cancel was going be with the stories that I have read, but even in the return Ross treated us with respect and ultimately accepted our decision to return the system.It seems like your rain soft experience relies completely upon on who your local authorized dealer is. We are set to have the system picked up tomorrow at 9am barring any setbacks this will complete our transaction with hws for the time being. I will have to say from our experience Home Water Solutions has operated with integrity and I would recommend this particular dealer for rain soft products which operates within Northern Colorado.I do have to take one star because of the survey and water test we accepted in Home Depot, lacks some transparency that they will be connected to a sales pitch, but overall our experience here was positive.*update the return went smooth and I was treated with the same kindness From beginning to end. For those researching these products and home water solutions I hope this review helps. Overall the current team intact was great to work with.

Amanda Crumrine

2017-05

Everything from the water test, to installation was polite and convenient. It wasn't a typical sales presentation, and there was no pushy presentation. Annette our water tester was very polite and friendly, even with our children who wanted all the attention. Chris who was our installer, did great and he did a good job while teaching a new installer what all needed to happen. Overall the experience was very pleasant, and the only down side was I had to reschedule the appointment twice, which they made up for entirely.

Korina Kay

2020-05

Charles came to the house and informed us how the testing would go and was very polite. We discussed all our concerns about our water. He was very informed about Denver water quality. We were very interested in the product. After the interactive presentation we decided to purchase the system. Quick and easy to set up appointments and cheaper than one would expect. I'm looking forward to using our new system.

Katie Wilson

2020-05

What a cool thing to get the water test, our minds were blown! It was actually a fun experience too, Nick Anderson came to our house and pulled out his lab kit and it was interesting and educational. I love that there was no high pressure sales aspect of this which actually makes me want to consider using the company even more. We were able to get all our options and seriously think about if getting a water system is in our budget and which option makes the most sense while simultaneously not getting stuck with buyers remorse. Good job providing a cool service, supporting healthier environmental practices, and respecting a large purchase like this as such. Five Stars!

HookedLymeSinker

2018-05

These guys did a great job installing my water treatment system. They were courteous and the plumbing they did looks clean and fits nicely in the available space. However their notification e-mails about the team as well as info regarding my purchase agreement are slow in coming and often late.

jake holsan

2021-05

Jeremy was very professional, quick, and thorough. We found out our water heater is at the end of it’s life and he worked with us to find a suitable replacement. He made the whole process of purchasing and scheduling installation of a new one easy.

Alberto Chavarria

2017-05

Both Sydney and Dalton were very friendly. Sydney did a great job with her presentation and made us really want this system. She seemed determined to get us clean water if only for our own health, even working with the loan companies for us to be able to get it. She was a pleasure to have in our home and would welcome her back in any time.Dalton did a great job installing the water purifier. He did the job in good time, even with a couple trips to Home Depot to get parts to install the system properly.They both did fantastic jobs!!!

Michael Helland

2017-05

Lonnie M was our installation tech...showed up on time, explained the work to be performed and got to it. He was very personable, and knowledgeable. We ran into some issues with the building's plumbing system and he was able to get it all up and running without missing a beat. So far, we are very pleased with the Home Water Solutions system and would recommend them without hesitation.

Roswell Checketts

2018-05

Annette came out and went through the water test with us. She was very thorough and explained everything she was doing and why the results were the way they were. She was friendly, courteous and definitely knew what she was talking about. She took the time to answer our questions and we were impressed with her knowledge.Jason came out the next morning to install the system. He explained what he would be doing and why. He was friendly, courteous and very experienced in his field. The install was neat and clean. We are in the process of building our home so the placement of the system is temporary and Jason said he would come back out to help us put the system in it's permanent place. Good man.Jay also helped on the install. Friendly, courteous, experienced and also very thorough. Together the three made a very good team. This was a pleasant experience and we feel very good about the system they installed.

Chris Warner

2021-05

They sent a guy all the way down to our house just south of the springs, he was unsure of how to help us so he arranged for their master plumber to come out and give us a consult. Both meetings were free to us. After a solution was agreed upon they sent out another guy who listened to how we were taken advantage of by a similar company in South Carolina, he charged us for 2 hours but spent 6 working, cutting and crawling through our crawl space. We felt incredibly comfortable with how he interacted with our nosy kids and continued to make every effort to keep us informed as to what he was doing and helped us understand our system. We experienced much better customer service then the company we previously worked with in Columbia, SC.

Christi Lovejoy

2020-05

Nick came over and gave us a demo of the system. He was very engaging and showcased his expanse wealth of knowledge of this system. He was friendly, respectful and very humorous. We really appreciated the time he spent teaching us more about the quality of our water!

anl1993

2018-05

The whole presentation went much longer than expected, 2.5 hours regardless that it went through dinner time and my child's bed bedtime. There was some useful information but when asked questions the presenter was only somewhat knowledgeable on things outside the scope of the presentation. Annette herself was super nice and very friendly. There were some bumps in trying to get the system that we did buy; which after talking to spouse was just way too over priced, returned. 3 stars because the products are overpriced and our bumps though the flexibility of customer service is very good.This is an edit from an earlier post after being asked to change it.

Suzanne Schroeder

2016-05

All the way from the sales representative, the installer and the master plumber who came to make sure everything was in working order, they were professional, courteous and respectful being in our home. All 3 three were knowledgeable and explained all aspects of the system to both my husband and I. Our experience with this company has been easy with no stress.The web site for the detergents was a little rough until I got used to it. The people who prepared the order were also nice.My husband and I really feel like we invested in our future both with health and environmental responsibilities.We are pleased with our purchase and want others to just schedule a time where the system can be presented. Its fascinating and serious at the same time.

Stephen Myers

2018-05

We were Jessica's first clients. She did a wonderful job testing our water and was very nice to talk with. She did a good job explaining what things meant and how her product worked. No pushy sales or marketing. We had to pass due to the price but the product definitely worked. Water tasted great and no chlorine smell.

Moxie 317

2021-05

Really pushy sales tactic. Makes you feel in Home Depot like you are just doing a survey, but really they want your info so that they can gain access to your home for a 3 hour sales pitch. While Geoff seemed like an awesome guy, it's shady that this company is making their workers hound people to buy a water system on the spot. We had our test rescheduled at the last minute 3 times (once was 15 minutes before our scheduled time), and were told we would be upgraded to a $50 Amazon gift card to make up for the trouble. We didn't get any sort of upgraded card, just the basic $40 Home Depot card we originally were offered as a couple.Would not recommend this company. It feels like a multi-level marketing scam from the get-go.

Derek Weigle

2021-05

We live in the country and our water comes from a well. We had no idea how poor the water quality was until Home Water Solutions came and tested it. Every experience from that first time until now, the final inspection of our new water treatment system, has been extremely positive. Don't get me wrong, there have been problems, which is to be expected at a property like ours, but they have taken care of everything and stuck to the original estimate. The customer service is top notch and the difference in our water quality is night and day. I would definitely recommend this company to family and friends.