4.3 (815)
17132 W Colfax Ave, Golden, CO 80401
(303) 384-0013
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kim Ann Goodnight
2024-03
We go to this particular store bcuz the manager is great.I'm a reward member for my pets and get rewards cpns rebates freebiesThe other stores are useless when the 800# screws up and usually it's monthlySo this mgr used to b at our local store then moved to this storeWell this particular day he wasn't working the acting mgr stated she couldn't do anything or knew what I was talking aboutLike I said it's far away so it wasn't like I could put all the food bags away and return another dayWe didn't get our free bag of food from the app$80. Even after I told her how he did itWe didn't get the discount off the other food bags 10pct rewardsShe refused to apply my rewards to my purchase that were and weren't loadedThe line was building, only 1 person working register I had 2 lils with me was a disasterWon't return unless I know for sure he is workingI spend a ton of money on the rewards membership25x5 125mthly299x5 1495yrly$75 mthly rewards to use$900 yrly rewards to useThat don't always work, aren't given, expire before usedMy pets are constantly at Petco from vaccinations grooming purchases etc...I'm not happy at the moment with Petco
Pamella Mitchell
2023-05
Imelda and her coworker provided the utmost excellent service and care while grooming my dog, Carlie. This was a first time for us and they took the time to ask questions on service preferences, expectations, and concerns I may have. I made the appointment online with only reviews to guide me. Upfront and clear pricing that matched the total at the end. I highly recommend this team to provide grooming services to anyone's beloved pet (they groom cats too!). We will be back.Before and after photos included.
Eva Gauthier
2024-05
The staff was very helpful and even made my four legged friend Hunter feel welcome.
Stephen Mark (borrowedthemoon)
2023-05
★★★★★ Happy Customer ★★★★★This Petco location is my favorite Petco, in all of Denver. I went to this location in search of aquarium supplies, and was blown away by their impressive selection!∆ Fresh water✓ Tropical fish✓ Live plants∆ Salt water✓ Tropical Fish✓ Coral reef, live rocks∆ Vast selection of✓ Aquariums, lighting, accessoriesIf they take as much thought and care into the rest of the departments as they do with their aquarium related assortment, you can expect to find what you're looking for at this location!
Matt Teuling
2024-05
Imelda was helpful and friendly, and our dog Dora looks great with her new haircut!
Debbie Leiweke
2023-07
Absolutely love getting my dog Davie groomed here!! He's not a fan of going to the groomers, but he loves ❤️ the way they treat Him! I love the way he looks!
Maritza Arce
2023-12
Today I went into the store with hopes of affording a cat tree for my babies and I was a bit short on money but one of the employees made it work! I’m beyond grateful for that employee! Definitely worth a visit!
George B
2022-05
Can you spot BuddyBert in his playpen?? Thanks so much to the Staff at this Petco, he makes a perfect family member with my other Hammy.
Krista Jacques
2023-12
I put in the order for my large bag of dog food just before leaving home. And when I arrived to store 15 minutes later they had it ready ! The man working grabbed up the bag as soon as I told him my name and carried it to my car for me! He was friendly and complimented my dogs (in the car), so of course he gets 5 stars from me!
Angela Stone
2024-02
Easy to find what I’m looking for not typically busy. Help when you need it. Pickup after ordering online is pretty easy.
Emily Asbury
2021-05
I have always loved the people working at this location but today was a different story. We went in to buy cbd oil and some new toys for our dogs. They had a bin labeled "clearance 50% off dog toys" we picked out quite a few because they are our doggos favorites and they burn through them quickly. We got to the register and the price didn't ring up correctly. I brought this to their attention, showed them the original labeled price, the sign on the bin, and the dozens of matching toys in the bin. The clerk and the manager all became evasive and said the toys were in the wrong bin. All understandable except the bin was filled exclusively with these toys that were labeled not only with their original $7 price point but with additional stickers labeled sale price and the 50% sign. After pointing this out, in addition to the fact my husband and I have been GMs for multiple retail locations and that price as labeled is generally, under the consideration of good business practice, considered the price to be charged mistake or not, the employees refused and became uncooperative. Very disappointing as this is where we normally shop. As much as we both hate to do it it looks like we will be turning to Amazon, very much to our disappointment. I asked for contact information for corporate as I know from experience that they would much rather honor their pricing in order to retain customer trust and was turned down.
Sandra Bates
2024-01
Really badly laid out - some dog food in front others in the back. Training leads nowhere near the leashes. 90% of the lights out - so dark it was hard to find anything. Like shopping in a third world country
B Marciano
2022-05
Just wanted to share what an absolute Angel Brandi is! If you are still there Brandi, (I was there in July of 2021) thank you so much for helping with a friend of mines puppy while she was sick on a long road trip! You helped me select a carrier for the car for her, you even put it together for me! I had to stay outside with her while she got sick, and you went back inside and swiped my credit card for me. I hope you or your manager sees this update! The Malinois puppy is doing wonderful and is about 70 pounds already! Petco needs more employees like you.
Matt Blevins
2022-05
One star for strict return policy. I bought two pet carriers, one of them was a demo off the shelf. When we decided we didn’t need it the sales clerk said it had been used and it was hairy and they couldn’t put it back on the shelf (it came with hair inside of it, we did t use it). So I’d say be careful of buying products off the floor. You can never be too hygienic with the pups (eye roll).
Cole Bradford
2023-11
I bring my daughter to walk around and give love to the animals and various different reptiles. The staff is always friendly and very loving to the lives they have in the store for sell.
Kyle Christoph
2024-02
Brandi, Kramer, and the whole crew at the Golden Petco are awesome! They take great care of their cats🐈
Ducky Gray
2024-03
The staff here is fantastic. I've always had good interactions with them.
Sylvia Spanos
2022-05
Krista is the best! I've been bringing my Pomeranian to her for months now, I've tried many different groomers and am so thankful I've found her!
Mr. Wil
2020-05
Previously visited this Petco with my God-daughters and my pets (Buddy &Twinkie) a gentlemen welcomed us and was very respectful. I am glad this store has nice employees.
Brandon Adams
2023-12
Staff is very nice and they're always helpful. They have everything you need for your pets If not, I'll help you find it.
KC Butler
2023-09
I got and fairly quick appointment, with my favorite groomer, Tasha, then checkin was on time and the grooming team was quite pleasant. My pup's cut was done very well and completed ahead of the time frame they prepared me for. I'll be back!
Elizabeth Bakes
2023-08
All experiences here have been amazing! The pythons are active, (for snakes) the mice, ferrets, turtles, birds, kittens and Guinea pigs are adorable, and the autistic section is clean with active fish. The only problem, when I got a mermaid betta today, is that we got a new heater and plants for the fish and unfortunately, the lady at checkout didn’t give us either. I’m sure it was a mistake, but still very disappointing. My betta is still happy and healthy as it is a hot period of time, but the weather is unpredictable and we don’t want him to get too cold.Again, I’m sure it was a mistake, as that is very easy to do. This store is amazing for all animals, even a starfish.
Donna Hutson
2023-07
Manager helped me find canned cat food for my cat with sensitive stomach. She was in no rush as we looked at options to help the fella have something he can keep down. I appreciate her patience.
Stayce White
2024-04
Prices are high but it's kept clean and nice staff
Becca
2023-12
Been taking my cat here to get her claws trimmed. The staff is really nice and prices are good
Carol Johnson
2023-10
Employees were super friendly and offered to help. Isles were blocked with inventory and that made it difficult to get around. I was very unhappy to see that they were selling an invasive fish; the Common Pleco. I also know it as the armored catfish.
Jared Thompson
2019-05
This is a great place for pet supplies we have a 350 gallon saltwater aquarium setup we buy most of our supplies here. The RV Guy
New American Revolution (NAR)
2023-05
Staff here is always friendly. A lot of them recognize us on our way in and say hi and start getting our crickets ready for us. This has been a good store for a long time and the employees have always been nice.
Taylor Detschermitsch
2023-07
I come here pretty often, everyone who works here is always so great! All of the employees always treat my dog like he is their favorite customer! My dog and I both love coming here!
Better Days Incorporated (S-Corp NPA)
2023-05
Above and beyond service at the end of the day spoiling my son with every penny I had left!
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-6 PM |
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