4.5 (500)
8 Town Plaza, Durango, CO 81301
(970) 247-0660
elevationace.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pamela Flinn Schanuel
2023-11
Great place! They have a wide variety of items at very good prices. From small nails to bulbs, wire, custom paint, tarps, tools, wind chimes, soil, plants, toys, seasonal gifts and items, snacks, lotion, and free popcorn. Very knowledgeable and friendly staff. Service dogs ( and pets ) allowed- just keep your animals under control . Easy parking. Easy access.Support local. This is definitely a bright spot in Durango!
Jim Barnaby
2024-02
Great local store. Staff is always helpful. Today, the customer service was exceptional. James went the extra mile helping me with all my items.
OffGridColorado
2024-05
Great store. Friendly, helpful staff. Well stocked.
Mango Bear
2023-11
A second after walking into the store and asking for help, one of the staff, Brande, said, “I know right where that is, let me help you find it.”Now you might say that’s what you should hear at every store, but you don’t anymore. I had already stopped in at three other “big box” stores, and they didn’t even carry them. And that’s what made Kroegers Ace Hardware so good. Good people. Good products. Thank you.
Amber K Anderson
2023-11
They have a great selection of very specific things you can't find at Home Depot. Lots of bird seed and feeders, supplies for Ego electric chainsaws, etc. Plus puzzles, gifts, bbq sauce .. like a little general store.
Amanda M
2023-05
The puzzle selection is on point! They also have a ton of cool camping supplies that took me a while to browse haha. Cool store.
Roshani Patel
2024-02
Best hardware store in town ... they have everything you need, nicely organized, and the staff is knowledgeable and super helpful!
Maximus D. Meridius
2024-04
Dan helped me to find a special pair of gloves they stored away for the season and helped me find the hammer I needed.
Jet Lewis
2024-04
Staff is knowledgeable and goes above and beyond with service.
Wo Tobi
2024-01
I workbon mechanical engines and things for a living anf they have thr best selection of nuts and bolts that arent common!!!!
Aimee Hebert
2019-05
I Love this place!! It is walking distance from my house and is staffed by people who ACTUALLY know what is in the store! (Home Depot...take note!!) The staff goes our of their way to make sure that service is excellent. I had a 15 minute conversation with a gentleman in the paint department who convinced me that "Darling" was the PERFECT hot pink paint color to replace boring old white on my outdoor furniture! And...don't you know it...it WAS!!! Nice folks...great service...support YOUR local hardware store!
Cj Nicoly
2023-09
I love this place. I'm there everyday. Staff is amazing and take lots of ownership. However, I had to return 2 items in the past 2 years....they take it very personal...as if your trying to get one over on them. I'll do better at keeping my paper trail...in the mean time, please be more pleasant when people return items. Bur I'll be back! I love this place! Lol.
VS Y
2019-05
Great variety of items and not just hardware. Very nice display of Stihl products.
Al
2024-04
Best hardware store in town, great folks and huge selection. Fair prices on most things.If Chuck Norris made a hardware store it would be like this one!
Monique Arnold (MO)
2024-01
They assume everybody is in there to steal. It's not true and takes away from the shopping experience.
Jason Bakelaar
2024-02
Had a bad experience a few years ago with a purchase but my recent experience their completely trumps everything that happened prior. However, a recent disaster with a much bigger ticket item (Snowblower) - basically my rear window was shattered during loading. The management took ownership, got their insurance team to help with getting the glass replaced and did so without any cost to me. In this day and age, owning mistakes is becoming all too rare. Ace Hardware earned a ton of my loyalty by doing right on this mishap.
Michelle Hanson
2023-07
The sales associates are so friendly and so willing to help. I love that they ask you if you need help instead of trying to track someone down, as you have to do at other stores.
John Cooper
2023-09
This place is a great store. The staff is top notch. As "small town" hardware stores go, this one is the best. Give it a go over the big box store south of town.
Leonard
2023-11
What can I say their all around great I love this store
Kathy Marcum
2023-05
A go-to place for so many items! The staff members are always very helpful and friendly. In the past, we've gone to Home Depot looking for a plumbing item and were told that they didn't have the part, to try Ace Hardware and yes, Ace Hardware had the item! Highly recommend Ace Hardware.
Stacy Eileen
2023-05
I’ve always thought Durango is lucky to have such a great local store. But I had to write a review after our experience today. My teenager had to come up with 4 secret Santa gifts with themes based on quotes from the HS play. As usual an employee asked if they could help us find anything (no other store does that). I showed her the list of quotes and she got other employees involved. We could hear them all talking through ideas as they scoured the store to find items to fit these weird themes. I ended up counting 9 employees invested in helping us find the perfect theme gifts. And they came up with great ones! My teen loved it and said it’s a memory she’ll never forget.
Ann Fletcher
2024-03
Best customer service in town!!! Thank you
David Abbott
2023-09
Bo was really helpful at helping me find what I wasn't looking for. The employees on the other hand... Well they lead me to exactly what I needed. Both work.
Tim Grams
2023-11
A wide range of hardware and household products. The employees are very helpful and knowledgeable, a rare thing these days!
Stephanie Dial
2023-05
I was impressed by the excellent customer service I received -- so much more personal than the big box hardware store in my area. Thank you to lovely employees Jared, Tracy and Walt. I'm a happy customer!
Karen Roberts
2021-05
I had three people ask me if I needed help while in the store. I had a wonderful chat with one about shovels. This store has everything except groceries. They have a great greeting card section with gift wrap and bows. The employees are always friendly and helpful. I have shopped here for 15 years.
Shawn Temple
2023-05
The Teammates that work here really go the extra mile and make the shopping experience much more relaxed. I hate shopping and the last thing I want to do is search all over for an item, they employe only the best.
Amy Dutchover
2023-05
Right up there with Chick-fil-A!Greeted by every single employee I went by. Lawn and Garden went out if his way to check endstands for product I was looking for. Cashier was super sweet. Old school customer service!
Margie Johnson
2023-05
Such great people work here! Will go above and beyond to help you. Great servicing and sales on Stihl chainsaws too!
Jimmy Nethercott
2024-02
Friendly folks, and any Ace is always a fun visit
| Monday | 8 AM-6:30 PM |
|---|---|
| Tuesday | 8 AM-6:30 PM |
| Wednesday | 8 AM-6:30 PM |
| Thursday | 8 AM-6:30 PM |
| Friday | 8 AM-6:30 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-5 PM |
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