King Soopers Pharmacy

Jessica Folsom

2024-01

Gabriella/Gabrielle was very rude and dismissive. The pharmacist had to come over and explain what was going on with my insurance. Luckily the pharmacist was very nice and informative. Unfortunately, I will not be coming back because their front-end staff do not know how to professionally talk to their patients. This is a healthcare job, and while it can be frustrating, we do this job for a reason: to HELP the patients. Techs go through school/training and know much more than patients. Please use your knowledge in addition to the info given to you on your screens, and relay it in a more respectful manner. 9 times out of 10, this results in a kinder experience for both you and the patient, and you'll find that it's more convenient to be RESPECTFUL & TRUTHFUL. I've worked in retail pharmacy for years so I know the frustrations. That doesn't give me the right to disregard and dismiss patients in their health treatment journey.I normally do not leave reviews, but this encounter was very negative. Please do better.

Zach Longstaff

2024-04

Worst customer service I’ve ever had. I was trying to call and check the status of my prescription and they kept me on hold for 20 minutes and then hung up on me

Jennifer Nation

2023-07

My husband had back surgery this morning. He opted to let you fill his prescriptions. You only had one available. You told me the pain pills wouldn't be available till 5:00. So I called at 5:00 and the guy who answered said you didn't have it. Now at 6:00 we're trying to figure out how to get them some where else. You could've just said they were on backorder. 😡

Shabana

2023-07

I’ve always had a good experience here. Some staff are cold but I know their job is probably stressful AF! If I’m nice to them, they usually are nice back.

Brooke Silcott

2022-05

If I could give zero stars I would. The staff is very RUDE and UNPROFESSIONAL!! They NEVER answer and if they do they tell you to hold and never come back on the line. I'm wondering how they got through school to be working in this position in the first place. Please do something about your pharmacy staff, they wouldn't last anywhere else. How are they still employed after all of the negative reviews. This is only my temporary pharmacy, but I will happily drive farther for better customer service and more professional, qualified service!! This is honestly the WORST pharmacy I've ever had to deal with.

Gigi J (Gigi)

2023-05

As long as I call before to make sure my Prescriptions are in stock I never have much issued or wait. I usually check in with them first then do some grocery shopping. Staff is helpful.

Mary Rice

2023-09

I haven’t met the rude person at this pharmacy . They’re rushed from time to time so they don’t have time for an in depth conversation . Which I understand as a cashier !!

Tazmanian Phoenix

2022-05

Extremely slow just checking in. Not sure if it’s the staff or their system or what. Every person in line took an unbelievably long time to check in for the COVID shot. At a different location the process was much quicker and smoother.

Alejandro Muñoz

2023-05

It doesn't matter if you have had your prescription there for hours days even years, they'll still tell you they don't have it ready and to wait 30 minutes. Also they always deflect any blame even when they are wrong.

Percilla Lopez

2021-05

I would leave 0 stars if i could. This place is rude every single time you walk in or call. They act like its an inconvenience to serve you and have no sense of urgency on refilling your medications. Ive been trying to refill my medications for over three weeks now. Today I switched pharmacies. This place is a JOKE

Justin Willhite

2022-05

Worst service ever. I am always waiting way long for my perceptions then they say. They tell you 45 minutes and and hour and a half later I'm still waiting. I will never be returning.

Brenda Crowe

2024-02

Very nice and helpful staff.

Kevin Brewton

2023-12

Fastest & best service in Denver!!

Colleen C

2021-05

Horrible that as a pandemic is getting worse you have nothing for customers to clean their own cart and no staff doing this. You are not doing what you should to make this situation safer. Disappointed!

Brenda Mascarenas

2021-05

Girls yes “girls” in the pharmacy are rude, dismissive, unfriendly! Get people who want to work and can show some respect to the people in our community!

Marzela Garcia

2021-05

Horrible my mom dosen't speak English and I was translating " I was asked is she couldn't speak for her self " horrible people . No respect for Hispanic people . My mom was trying hard to talk. Horrible

Vivi E.

2023-05

Terrible customer service, No one bothers to say Hi or that they will be right with you, a special thank you to GABRIELA, for being so rude & unhelpful

Lorin Creer

2021-05

VERY RUDE PHARMACY STAFF, CALLED IN PRESCRIPTIONS FOR OUR PATIENTS THAT ARE HAVING DENTAL PROCEDURES PATIENTS HAD TO BE RESCHEDULED BECAUSE THEY DID NOT RECEIVE MEDICATIONS IN TIME FOR APPOINTMENT DATE. CALLED IN ONE WEEK PRIOR TO APPT.. CALLED TO CHECK ON STATUS...WAS PLACED ON HOLD FOR +10min THEN THEY HUNG UP ON ME #!!@!!.

Spider Gurl

2021-05

This kingsoopers pharmacy is AWFUL!!! Even if you call in your script expect to wait 25min to an hour. The customer service is HORRIBLE!!!

Octavio Marquez

2021-05

They don't answer the phone calls, before it was a good place , I was waiting 48 minutes they never answered, they loose a costumer today.

Cruz Fletcher

2022-05

Takes a week to get in all prescriptions. This place overall is not grade A or even D for that matter.

mara janae nava

2020-05

They act like it’s an inconvenience to help you

Dorothy Todd

2023-05

Very helpful staff.

Beckett Hearn

2020-05

I like this pharmacy. Good prices.

david nilsson sr.

2019-05

No thanks

Miguel Martinez

2020-05

The employees are very rude and do nothing to help people. I had my prescription covered by my insurance and they still didn't want to give it to me. If I could not give it any stars I would.