King Soopers

V S

2024-03

Went to pick up flowers on Valentine’s day, the price sign directly above the bucket of flowers below it said one price, then the flowers rang up for $8 more at the register. I brought this to the attention of the cashier, who was nice but I could tell she was hesitant about honoring the price marked above the flowers. She ended up honoring the price sign because it was the store’s error, not mine; I even offered to show her the sign they have above the flowers that apparently was incorrect, but they said it wasn’t necessary. One of the managers with short blonde hair made a snide remark to the cashier that I should have just read the price tag on the flowers, because it reflected the correct price on the bouquet. I wanted to say something to her because I found it to be so unbelievably rude, but didn’t want to make a scene. I could not believe this woman was blaming me for an error on their part. I work in retail, I know my way around a department store and how to read signs; the woman with the short blonde hair was acting like I was stupid.It wasn’t my fault that the signs were wrong, and I should not be expected to double check the price written on every individual item I pick up at a store. The manager was blaming me for their error to her co worker, which is unbelievably unprofessional and rude. I even showed one of the managers where the incorrect price sign was DIRECTLY above the item and she did not remove it; they just left the wrong sign up and didn’t care.This was my first and last time ever going to this location. You’d expect far more professionalism from the workers when the pricing issue was on them, not me. Never experienced something like that in my life regarding customer service.

Biswanath Das

2023-06

Well stocked and moderately priced grocery store in the Broomfield area. We visit this store every week and have always found good deals compared to other grocery stores. The staffs at the counters are cordial and very helpful

Serenity Khang

2024-02

I only come to this king soopers sometimes when it’s closest. Today was one of the worst service ever. First my friends and I go to self check out and this lady start coming up super close behind each and everyone of us while we are paying individually. She then proceeds to start staring us down like we stole something. This behavior isn’t acceptable and is extremely rude as we were just getting some food. Please train your workers better next time I’ll call a manager to even look at my damn receipt.

Don behr

2024-03

The king Suppers Pharmacy at this location is absolutely horrible! Rude , they lie to you and they just seem to struggle to do their jobs. The text me to come pick up my meds, and when I get there they do t have them in stock. They have done this three months in a row. I just don't trust this pharmacy. I will be moving to a new pharmacy with a different company.

Mack The Knife

2023-07

The worst experience I've ever had in any King Soopers. I walked around this store three times and no one ever asked me for help two employees that I asked if they could locate a product I was looking for simply said they don't know. Every King Soopers I've been in before when you ask an employee for help they will walk with you and locate the product for you if you don't know where it is not at this King Soopers

Joshua Sowell

2023-11

Very friendly and helpful employees on the night shift. Day shift is a little harassing to be honest. Overly helpful and nosey, almost accusatory in fact! Overall as long as I shop at night they have what I need and stayed well stocked!

Genea Cunningham

2024-03

Was disappointed to hear a manager getting upset with a high school who is also going to community college for needing to change work time to accomodate ONE class. Sounds to me like the issue isn't people not wanting to work, but management being inflexible.

Nadeem Qureshi

2024-04

adam was my check out clerk he was very friendly humble professional with good service skills he actually impressed me i wish rest of the employees can gain some germs from him

James C.

2023-05

Normally this store has everyone cleared out from their deli/seafood/meat department by 5:00 pm. You can’t find a soul! But I was shocked to learn that they would close their meat and seafood at 3:30 on New Years Eve Day. Allow me to both say that this is unacceptable and to qualify my statement by saying I am a 10 year produce grocery worker. This store is right in our neighborhood, but we will will not continue to shop here if the management cannot figure out how to cater to the basic needs of their customer base. Figure it out.

Lauren Schneidewind

2021-05

I am so impressed with King Soopers Floral Department with Anna and Carol. I received one of the best bouquets for my birthday in mid December. This is the most well created white floral arrangement I have ever had, and it was delivered! The far right picture was taken 10 days later, it still looks amazing and it still blooming. I am so impressed and now I have found my new favorite floral shop. Thank you ladies, it blew away my expectations. We are still enjoying it's beauty.

Steven Tollefson

2023-12

Great store and customer assistance. They have gone above and beyond for us. The deli is the only department that is lacking in customer service and product availability.

William Harlan

2024-04

Great store, Kim is best at check out.Please get rid of digital coupons....😤William....

Dennis Bracher

2023-11

I have been a KIng Soopers customer for many years. Over the past several months, the experiences at the King Soopers in my area have declined in their customer service. On the last several occasions of shopping at our Broomfield locations, we have had to "watch like a hawk" to make sure that the advertised "specials" or Digital Coupons that have been loaded onto our King Soopers Card ACTUALLY give the discount at the end. How pathetic to use such "Bait and Switch" tactics through advertising and it not being correctly calculated at the register. Since regular checkouts and cashiers are virtually non-existent or scarce anymore and the customer cannot see what items are being scanned on a screen and discount given, we have been using the self-checkouts. That experience is even worse! Today was the last straw. I scanned and attempted to purchase 5 items. 5...only 5 and the register came up with a notice "5 items- Help is on the way". REALLY? I didn't ask for help and all 5 items were scanned. This has been happening consistently at every King Soopers location where I have shopped. I know that it is difficult to get people to actually input the correct pricing adjustments into the system each week, but if you are going to offer it, it should be done. Otherwise, it's false advertising. As someone who started a career in the 1970's in a grocery store and worked in financial fields for many years, this is offensive.Even more offensive was the attitude of the person monitoring the registers. I looked around and they were nowhere in sight. Upon arrival finally, she said "Well, it says 5 items. Is that what was scanned? What was the last item scanned?" And proceeded to look through the bag and the screen to make sure I wasn't trying to "Pull a fast one" on King Soopers. I was about to ask if they would like to do a "shake down".I get it that store robberies with people walking out of the store without paying for items is on the rise and rampant.However, don't forget about us who choose to work for our money and spend it honestly in stores that value our business. You ARE overlooking us - your loyal customer base.Signed,Had Enough and Offended

Roberta Martinez

2023-07

I shop there and all others, and I appreciate the workers there. They're all nice,helpful and always go above if they can looking in the back if needed items are out of stock on shelves. Always friendly unless having a bad day lol.

Alexis Hillhouse

2023-07

“Robby” or whatever he would like to call himself in the deli, was one of the stupidest and most disrespectful individuals I have ever met. He looked over at us multiple times, making eye contact, but not acknowledging we were standing there waiting for help. After waiting there for a good amount of time, he finally said in an incredibly snarky tone that they were closed. It’s fine that they were closed, we are understanding of the fact everyone is short handed, but the way he handled the situation was incredibly unprofessional. For future reference, a sign might be helpful so Robby is not inconvenienced by having to inform people they are closed at 6 PM.

Jennifer Upchurch

2023-08

Self checkout helper at 2:30 pm on 8/5 was very sensitive because we wanted help with a price check. Accused us of yelling at her for asking for help. She was the one that was rude.

K.C. Garrison

2019-05

Selling old moldy bread does not seem like they are on top of their store. They could use some help in managment. I couldn't find a single manager either and tried looking.

Nyx Storm

2023-06

I'd rather go next door to buy wine than to another town to find some veggie pasta. They got rid of so much (and rearranged the store again- ugh). Pasta is down 50%, baking aisle is down 25%. Please don't make me shop at Safeway. :/

marloe van gaale

2023-06

The lady in the check stand this morning was extremely rude, she rushed me through the line and they threw all the groceries into bags without letting me bag in no specific order smashing my groceries. You shouldn’t be in customer service if you’re going to be rude to people and if you’re insisting on bagging someone’s groceries then you should bag them as you’d wish yours to be done as well as treat people the way you expect to be treated.

Joe Schmo

2023-12

It's the Misfit King Soopers of Colorado.Just go once and enjoy the freak show. So bad in every way its funny.

J Smitty

2023-05

I really wish you guys would STOP watching me and following me when I’m shopping in your store. I’ve been coming here for 4 years already and every single time I shop I’m being watched. I’m not a thief and I don’t appreciate the judgement. I’m a retail store manager and would never consistently do this to someone who’s spent thousands of dollars at your store to feed her family. Watch the cameras if you have to, but leave me alone!

BeemerCycle

2023-10

I wrote this review 5 years ago but wanted to say. The're STILL DOING THIS... Now they have digital coupons that only work half the time. The other half they over charge and hope you don't notice.--- From 5 Years Earlier ---Most of the people are nice and it's a good store overall; however, they now have a problem overcharging people. King supers overcharged me on more than one occasion and they hope you don't notice and they just keep the extra cash.They used to have a policy of giving you the item for free if you caught them overcharging you. This gave them an incentive not to overcharge you. They no longer have that policy. Now they frequently overcharge and they hope you don't notice and they keep the extra money. When I caught them they gave me the difference back but they didn't correct the problem and kept overcharging everyone else who doesn't notice.I wonder how many times I've been over charged and didn't notice. When you have a long list of grocery items, it's hard to remember the price of everything and go through the receipt to double check everything.Now I'm an unhappy customer. Last year when they had the policy of giving you the item for free when you discovered they overcharged, at least I knew it was an honest mistake and left the store happy. Now it just looks like their trying to rip people off.

Dave Tell

2024-01

The Broomfield King Soopers is very nice

Kyashi C

2020-05

Love it here! All the staff are very nice and friendly. We come often as we live close by and every experience has been great. Staff is helpful and pleasant to talk to. Quality of food and selection of meats are as expected. Veggies are always fresh and available. Once they ran out of green beans during Thanksgiving week but the next day they were fully stocked. Good place for groceries!

Edwin Caraballo

2023-05

"Osiris" Guy that worked money service counter this morning was rude and turned me down on endorsing a payroll check exclaiming the at this location things worked differently, they just cashed it at another king Soopers location. I'm curious to know what's so different at this location, probably wont come to this one again

robert Alford

2023-10

I try to go to other stores for grocery shopping every time i buy produce or meat from this store it lasts three days then it rots were i have to toss it or eat it faster then i normally do what a waste of money the staff is ok but not too helpful this place has a lot of rotting produce the oranges are bad and some times grapefruit is there instead, the bananas I have to get green to get them to last frustrating

Jennifer Archer-Bock

2023-05

Tayla is the best grocery pick up person. So nice and helpful and knows what she’s doing. So awesome!!! Such a Refreshing customer service experience!!!

Alice M

2022-05

I love this store! Everyone’s always so helpful and friendly and it really makes you feel good. I’ve been shopping here almost everyday for the past year and I have nothing but good words to say. I would like to thank Josh and Brian for always being so kind when they check me out they never fail to make my day.. they are angels in disguise! Whenever I see either of them on a lane I always wait in line just to get to enjoy the experience of seeing them. As well as Kim, whenever I get something small and go to self checkout, she is always an angel. You guys hire the sweetest people ever. Thank you for what you guys do. THIS STORE IS AWESOME 😎

Liz Edwards

2023-05

Fairly small king soopers but it usually has everything im looking for. Nice staff, usually a quiet store. Pharmacy technicians are lovely people!

Bobby Maverick

2018-05

This store isn't bad enough to be terrible but not helpful enough to be good. Average selection, pretty standard with not many specialty items. Regularly runs out of items that are on sale. Bakery is almost always out of donuts, service at deli counter is slow. Has a frustrating tendency to close all lanes except the self-scan if you go very early or late. Reliably good prices on milk. Decent produce section. A small handful of cashiers are super nice and friendly, but the rest couldn't care less about customer service. If you need anything from the service desk, don't go before 7 am because they will refuse to help you. The only reason I shop here regularly is because it's a convenient location, but if I have time to spare, I'll drive the extra ten minutes to a better King Soopers.