PetSmart

4.3 (1112)

2435 Prairie Center Pkwy, Brighton, CO 80601
(303) 637-9232
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Mayra Aguayo

2024-04

Very happy with Lauryn she is very friendly. She left my puppy very pretty took good care of my Pixie ,thank you.

a20 granados

2024-03

Mi two dogs after grooming. The teams is friendly and provide good and quality service. Thanks so much. 🐩🐩🐩🐕‍ 🐕‍ 🐕‍ 🐕🐕🐕🐶🐶🐶❤️❤️❤️🎉🎉🎉🎉🎉

Olga Chavez

2024-03

TOXIC WORK ENVIRONMENTSo my niece worked as a groomer and decided she could not emotionally handle staying one more minute in this hostile work environment. She asked for two mental health day and they harassed her about it. So she decided to quit. I accompanied her to pick up her tools. It was brutal, the salon manager came out of the salon asking me if she has decided to go and be homeless with her mom? And informing me that she will not be able to come back or transfer to another salon. She kept saying she will be homeless along with her mom. All this in front of other people around. VERY UNPROFESSIONAL

Lorrie Oyer

2024-05

I love this petsmart. There's always someone to greet you when you come in, and there's always help available. Their rewards program is better than ever, and there's always something good on sale.

Alyssa Chelsea Castro Madera

2024-05

Employees are nice but somewhat helpful there crickets are dead a lot and they die quick sometimes even when fed and gave water

Danielle Karcsak

2024-03

Kason, my dog 🐶, loves coming to this Petsmart for grooming! All of the groomers are so nice and work really hard. You can tell they truly care about our fur babies. I love the Pawgress Report they give you at pickup! Thank you to the entire team!

jonathan hoffman

2024-03

We came here looking for fish, and we found a decently wide variety. There wasn't anything unique, just your average pet store variety but quite a few nonetheless. Animal Attraction in Greeley, CO has an even better selection and a number of "exotic" options (salt water and fresh water options).The only complaint I had with PetSmart is that they don't label their live plants very well. We purchased a live plant from the section with "aquatic plants" and, since they were not divided or labeled very clearly, ended up purchasing a "semi aquatic plant" instead. I think it's pretty clear that the staff aren't really trained to take note of such things as: live fish in bags and a live plant that won't live in a fish tank...a quick comment or question would have been appreciated at the checkout to ensure we were aware of the incompatibility.In the long run, that was a small thing and I have more experience now and will likely still go back. If you know what you want and how stuff works then it's great. However, if you're new to the "fish game", or very experienced and need that next level up with equipment and animals, go somewhere else ( I recommend Animal Attraction) where they know everything about fish and will eagerly walk you through each necessary step.

Lee Larson

2024-04

Called to get my dog a haircut, crazy woman said they were closed and not taking appointments and hung up, I call back to different dept and get the same crazy woman, explain what I just experienced with her and she just hangs up, never pursued the nonsense but let’s just say I avoid that 2 mile store and now drive 9 miles to a different store, prairie center is garbage!

Adrianna Stutzman

2024-01

If I could give no stars I would. Took my goldendoodle to get groomed and I always get him shaved down to a 7. His hair is different lengths in multiple places. A real hack job. The worst groom he’s ever had.

Ali W (Shorty)

2024-03

The groomers are just amazing, rockyroo loves the ladies. If I ever need anything in a pinch quickly I can trust petsmart can help me out!

Brandon Montano

2024-01

Complete waste of time to try and get my dogs nails trimmed down. Let their groomers leave 4 hours before close even though they had no appointments scheduled for my time request. Find a real groomer that actually cares about serving their customers.

Jeffrey Opatril

2024-01

The employees were helpful. I was impressed when they opened up another till when there were 2 different customers in line.

A cool Bean

2023-12

Thank you Kurt! Kurt is very knowledgeable on a lot of animals. He gave us a great suggestion for clipping our baby guinea pigs nails! Thank you again!!

Amy J

2021-05

Coral is amazing! She gave our 12 year old dog a total spa day and the results were amazing. Our dog is very nervous around strangers but Coral was patient and took such good care of our girl. I can not recommend her enough. It is obvious she loves animals and is passionate about her work. 🐶

Nicole Bostel

2024-04

Always clean. Friendly staff. We go for crickets and they always have what we need.

Megan Rendon

2024-02

It's always nice and welcoming. Thanks for being the go-to store for all our fur babies!

Amber Ross

2023-12

I like the store, but I am Very disappointed with the grooming department . The last couple of times, my dogs came home still sinking and wet. My small dog still had cust around his eyes.

Saam Fakhreddin

2019-05

Took my two dogs for grooming. I’m very satisfied with the grooming services. Norlina at grooming services was awesome. She answered all my questions and concerns and the pups were very happy. Will definitely be back for grooming. Prices are great too. Ask for norlina she seems to like what she does 😁

Noel Langland

2024-02

Great staff, always helpful especially around dog training and products.

Dawson Griesch

2024-03

Friendly staff, clearance items were a really good price!

Angie S

2023-11

Lauryn did a great job with our small foster dog! She was deemed difficult by another grooming service and Lauryn had the patience to work with her and have a positive outcome.

Claudia Certain

2023-08

Waited 40 minutes for our food in the drive thru in the heat of summer. They forgot about us and we eventually went in to get our meal however is wasn't ready. Finally when we got the food it was the wrong order. Asked for ghost pepper wings and a shrimp combo and got a 3 piece meal. Annoyed we just left. Never going back. This location needs new management as it is run by unexperienced teenagers. This is the second time we have tried this location. The first time we just left and didn't order because the kitchen was seriously overwhelmed and ignored the front counter as I stood there with a quickly filling line begind me for over 15 minutes not once being addressed by staff. Again; annoyed so we left. Never coming back this location sucks!

C B

2023-10

2 bags of dog food, 15.5 lbs each cost me $120, chewy is $95. I refused to give them my phone number, so they refused to give me a receipt for any returns. Stupid. I'll never shop there again.What kind of store does this?!

Jeanette Chavez

2023-12

Poor management, and they sold me dead crickets.

Sara Smith

2023-05

Had a great experience with Kelly! She helped us with the purchase of our first bearded dragon. Very knowledgeable, fun and friendly. She even showed us pics of her own dragon. If you see this Kelly, the kids were very excited! His name is Hagrid!

Lindsey Patterson

2024-05

Good puppy training class with Kelly!

Thomas 0619 (Tee-lo)

2023-05

I had my dog Marley groomed here around 2-3 months ago. I called today to schedule an appointment with the same groomer that groomed him last time. Lori said "just to let you know we had 4 groomers leave recently. Your groomer left and I can't tell you where she went". I didn't even ask where she went but with the poor customer service and attitude of Lori. I will not go back to that location. Lori has lost that store my business and I am sure based on my interaction with her I probably am not the only one. I told her I would not return and she responded ok and hung the phone up.

Jeanette Sarota

2021-05

I didnt shop at this petsmart I delivered to it and let me tell ya the dock is tricky thanks to the dock workers they told me the trick and I got it in there but now they have lots of pet beds and toys and food

Gayl Suits

2023-05

New to area, long time PetSmart Groomer usage. Friendly customer assistance and accommodations to get my dog in. Soundra groomed (my messy dog) and he looks exceptional!! She was patient & understanding of my grooming requirements and really impressed with her professionalism. Also, met Store Mgr, Kurt, friendly, while professional & concerned. Glad my new PetSmart will accommodate my needs/standards.

Tracey Edwards

2023-12

Friendly staff, fast check out, large selection

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

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