4.4 (153)
12393 W 64th Ave, Arvada, CO 80004
(303) 467-7777
chuckanddons.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katie Roberts
2022-05
Stopped in to get a some treats for my sweet pup. Harley was very helpful. Store was organized when I shopped there. They had a variety of items.
Heather Blanchard
2024-04
Love this store and the associates are all great! I prefer coming here rather than the bigger name stores and their items are pretty comparable as far as pricing.
JD PADILLA
2023-05
The staff was amazing, especially Jo the manager who was creative and helpful in picking out the best dog food for my pets
Betsy W.
2023-12
Great, friendly & knowledgable staff; products for your pets that are MUCH higher quality than the big box stores; a bit hard to see/find as there's no big signage on the street so I'm thankful I saw them one day because I love this store!
Barb Brown
2024-04
I always find what I need at Chuck and Don's and I'm always greeted by a friendly staff member ready to help me. I also love the rewards at the end of each month.
K Sevlag
2020-05
Grabbed a few products from the store while visiting the Colorado Saint Bernard Rescue. Staff is friendly & helpful! The layout is nice with lots of goodies to choose from.
Denise Kearns
2024-04
This Store is always stocked The employees are very friendly and helpful and very knowledgeable of their products.
Richard Pratt
2023-07
I had a great experience with this location - they went above and beyond my expectations!They didn't carry a specific cat food that their sister location had in stock, so they called up the sister location and got them to send over the food so I could pick up at the Arvada location the following day. They also said that I could let them know the next time we're running low so we could do the same thing going forward.
Michaela G
2024-02
Not a great selection, staff was unknowledgeable and impolite. Makes sense with the job postings for this location having a super low wage for the area!
Robby Scheffler
2024-03
Great customer service! Nice selection of food for my dogs!
Tim Mastic
2023-05
Swung by here to pick up a couple things after taking my dog to the urgent care across the street. Was warmly greeted by the staff and they were wonderful to talk with. Amazing customer service. They also loved my husky and he told me we’ll be stopping in any time we’re in the area for more treats and pets.
Gabrielle Young
2023-06
We've recently started shopping at the location on 64th in Arvada and have had nothing short of amazing experiences every time we've been in the store. Jo and Jav have been so incredibly helpful in helping us get our fur babies switched over to healthy and more fulfilling foods. They are full of knowledge and have absolutely top tier customer service. The selection of foods got us in the door, but the employees have kept us coming back. Truly wonderful people and 5 star experiences. We're loyal customers now.
Terrenz Vong
2023-05
Paula was so friendly and super helpful. I had placed an online order but one of the flavors of dog food went out of stock. She immediately called me to let me know and talked me through alternative flavors based on my pups preferences. I got to the store and everything was on the counter ready for me to grab and go. :) Thanks Paula!
SBG
2023-05
Wonderful and fast delivery of much needed dog food! We really appreciate you delivering our dog food on a bad snow day! We are elderly and it was such a blessing to not have to go out, and we were not expecting the food to arrive within hours of ordering! We love your store even more! Thank you!!!!
T A Garcia
2023-11
Thought I found a place that supports rescue but was checked out by someone who assists breeding German Shepards - If your going to partake in such archaic activities don't tell anyone!
Sean Alford
2023-08
Brittany was such an amazing help! So glad I could come in and find the perfect dog food! Will definitely be coming back!!
Dawn Doucet
2019-05
Made a special trip across the Denver metro area to get a favorite supplement that only a few pet stores stock. Talked at length to the two young women at the front desk. They were very helpful in giving me ordering availability and I was able to give them insightful information on the product's benefits. This is a great store with specialized and holistic pet products and a super friendly staff. I enjoy coming the distance to get just what I need.
Desirèe DelFrari
2022-05
Alicia is WONDERFUL! It is hard to find great customer service these days. Alicia went way above and beyond to help my dog. This store was out of lamb ears and she personally is going to drive to the Highlands Ranch store to pick some up for my dog. Plus, she gave us a sample bag of treats! Thank you so much Alicia!
Col Dick Rosser
2018-05
My dog won't eat most dog food, so I went to Bentley's because of a recommendation of 2 friends and met Caroline behind the counter. I was there 45 minutes while she educated me on dog food I never knew about and dog nutrition. She gave me a big bag of samples to try explaining each one and many cash off coupons and brochures explaining dog care. Caroline is a huge asset to this store, and was very knowledgeable about her job. I highly recommend this very loyal employee if you want to learn about the products they carry. I will definitely be back
D (BearSox)
2023-05
I have been to this store in person and the people we have talked to have been pleasant and helpful. But for the first time I placed an online order for some items and received them within a couple of hours. Everything I ordered was delivered in good condition. It was easy and quick. I will definitely be ordering online when needed again. Thank you Chuck and Don's.
Jim Mohrbacher
2022-05
Poor customer service had a simple ask if they carried dog booties. The response from their sales associate was a discourteous and sharp no. Would recommend finding a different shop to find your pet needs.We are consistent customers at their Candelas location. Where we went earlier in the day to see if they carried dog boots. Unfortunately they didn’t have the size we needed. The sales associate at that location informed us that the location on 64th and Ward had the size of dog boots that we needed. This compounds the frustration of the rudeness as noted above.We attempted to explain this to the sales associate at the 64th and Ward location. She then let us know that the location we were currently at was not Candelas and then reiterated that they didn’t carry dog boots.We will probably find a different pet store chain for our dog needs in the future.
rachel pollock
2017-05
Extremely knowledgable about particular dietary needs... My dog loves recommended food and seems to have shinier coat and toned muscles. They also helped suggest chewing behavior ideas... Overall great family owned pet store that treats your pets like their own.
Lisa Driscoll
2016-05
Great local family owned business. We have been shopping here for all our pet food for 6 years now. Owners are knowledgeable and up to date on the manufacturing and content of the brands they sell. I have not needed the services of the grooming shop on site but it always looks clean and well run.
Michelle Szobody
2018-05
We were customers of Pet Empawrium for years, but since the transition to Bentley's, our experience with the service has hardly been exceptional, as it had once been. First, the new folks said that they'd honor customers' residual purchase rewards. Then, their computer system "deleted" the old customer records. Okay, maybe; that can happen. They claimed they were working to get it all back. On our last visit, however, we were told they wouldn't honor the credit because we didn't save the UPC labels. Questions about the timeliness and validity of that information only produced a sucks-to-be-you attitude from the clerk. We checked with two other places in the last week that sell the same brand, and both stated unequivocally that the manufacturer did NOT require this, and that they would never require such a thing, either.To be clear, I don't shop somewhere because of frequent-shopper perks, but I have no patience for being jerked around. Bentley's has competitive prices and it's got a great location, but we'll be buying our pet food elsewhere, now.
Ricky Wright
2024-02
They are very helpful with anything I needed or had questions about
Hope Wilson
2020-05
Would have been 5 if not for certain staff members being more interested in catering to their friends than helping all paying customers. Was not impressed by one employees lack of awareness while sat in the middle of an already small cat section. However I did find a number of good products and all are a hit with picky cats and the one employee I did get a hold of for questions was certainly knowledgeable.
natashacheyenne
2018-05
The staff were very friendly and greeted us immediately when we entered the store. The selection was great and everything was reasonably and competitively priced. The staff were knowledgeable about the products and about dogs in general, which made me trust their recommendations.
Diane Ranta
2016-05
I''ve been shopping here 10 years + and wouldn't trust anyone else! Have always gone for needs for my dogs (food, grooming and great advice). Last year, we got our first cat. I was purchasing my cat food elsewhere, but I just had a long, informative conversation with the owner about cat food and the needs of my cat. I learned Pet Empawrium is not just for dogs! Thank you for continuing to educate me!
Marianne Timko
2017-05
After ten years with the same groomer we had to look for a new place due to the fact that our old groomer closed her business. We found Pet Empawrium and went there for the first time last Wednesday 3/29/2017 and were very impressed to say the least. We have 2 corgies and they loved it. The service is great, the staff professional and our dogs looked beautiful. Tiara was the lady who took care of our pups and we can only say positive things about her. Looks as though we have found the perfect spot for out dogs. We highly recommend them. The price was right and all in all we were more than satisfied. Thank you, David Leasure.
Shannon McIsaac
2020-05
Chuck and Don’s has the best quality of food and treats for your beloved pet. Everyone there truly loves animals and helping people find the best products that suit their pet’s needs. Chris is super friendly and knowledgeable when it comes to the products in the store.
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 10 AM-8 PM |
| Saturday | 10 AM-7 PM |
| Sunday | 10 AM-6 PM |
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