Petco

Kimberly Prieto

2024-03

It's a smaller store than the ones down the hill, but it has everything I need, and the staff are extremely nice, I just wanted to edit this review and give it all 5 stars due to miles I believe his name is, this young man goes above and beyond and I will always shop here for my baby Taffybean

Leann Knauff

2024-02

I meant to click 5 stars. I actually had a really good experience yesterday with getting my dogs nails trimmed. She can be very difficult with being groomed, the groomer was very efficient and took care of out dog. She said she didn't have an issue with her. I was so glad to have her nails done correctly and will be back!

Alejandra Hernandez

2024-04

I had my long haired corgi scheduled for a groomer appointment. When he was dropped off we explicitly said not to shave him and when we picked him up his was shaved with only his ears and tail left with long hair.

Alexandra Holkesvig

2024-02

The local Yucca Valley Petco is the best! Best staff and clean store! Every time I have gone in this Petco the staff is friendly and knowledgeable about the items they sell. They have compassion for customers and the animals their store! I wanted to surprise my 8 year old daughter with a python she's been wanting for months, Aaron and Chloé made the surprise absolutely perfect! Both Aaron and Chloé have always been kind and helpful! They deserve the biggest praise for their work!

Christina Squadrilla

2024-01

Accidentally left a bag of cat food at the store and then remembered 2 days later. Called in and Karissa & Jenny were able to see the cameras and get it all sorted for me. Thank you so much. Extremely friendly staff & helpful! Also has all your pets needs in store plus more goodies!

Jess Hen

2024-04

They are always so nice. I order online and pick up in store for a discount. They carry JustFoodForDogs and Ollie here. Great grooming dept (ask for Jess or Pam) and good rewards app.

Craig Hopkins

2022-05

I adopted Mojave Jane in early August. There’s no doubt that I got a special dog that day I adopted her. The fourteen days between that day and come hone day were devastating long. I had a long time picking out her name but spent the time during our visits on necessary commands. Anyway I got a desert dog for being abnormally dog had no exposure petrified in the car. It took me about to figure out that’s couldn’t goWas afraid of car would come to Mojave Jane from the start. Now walking on a leash unheard of which we met in a coming few days as like a walk, playing at the park and most importantly being comfortable in a car. We do a lot of driving around here.

Erik Moorhouse

2024-01

The staff here are superkind and courteous... Thanks a bunch And happy holidays.

Lilian

2024-04

So disappointed!!Took my dog Bigy for a shower, face paws and fanny clean up,, and nail trim,,,They just gave her a shower had her for 3 1/2 hours.. so quick at taking the money,, very unsatisfying with the service.

Kim Nierman-Smith

2024-01

My dog Monty had a great time with Azriel and the other groomers at Petco Grooming Salon. He had a bath and nail buff. The service was excellent. Azriel was very sweet with Monty and a true professional. We will return soon for another spa treatment :)

Michelle C Webster

2024-04

My trip to Petco was good as always. I was in and out real quick. Everyone was friendly and helpful. The store was clean . Paws up from me 👍🏼🐾🐾

Frances J

2023-12

I come here every so often to pick up either litter or if one of the monsters needs something extra. Today I went in for UTI drops for my cat and was tempted by all the other merchandise as well. Store was bustling and had lots of new Christmas themed decor out. I perused the bins by the checkout today and found ever more goodies. Nicole was a fantastic cashier. She was cheerful and made me really enjoy socializing (which I am generally awkward at from mostly being in "get things done" mode). If I had needed anything else that day, she could have sold me on it but I had already grabbed more than I needed. Great employee, store and service!

Eric Berry

2023-12

I shop at this Petco at least once a week and have for the past few years. Almost all of my encounters with the staff have been pleasant but today their “manager” and/or a woman named Christina has ensured I will never step foot back into the store again and I will also be examining any litigious possibilities as well as grounds for criminal complaints that my lawyer finds applicable. Earlier in the week I purchased a reptile from this location, and the next day when returning to purchase some more items, I spotted a sign that said 50-percent off reptiles. The manager was busy that day, and Thanksgiving was the following day, so I decided to call about the matter on Friday. Long story short, the “manager” or Christina came up with a bunch of excuses on why I could not get a partial refund to account for new sale when I did call Friday. I then said I would return the reptile and just get a full refund. When I arrived at the store, Christina gave me an incorrect refund amount which was not fixed before loudly stating in front of other customers, “Don’t you ever threaten to kill one of our reptiles?” Her words sounded so insane and like the ramblings of a mad person that I was initially confused. She pressed that I had threaten to kill the animal if they didn’t take it back and said I had been recorded. Lot of things wrong here, but maybe the employee has racial bias: I rescue reptiles from local shelters and run a reptile care website - I would never harm a reptile. I never said anything even close to this so to hear these words out of her mouth was infuriating and embarrassing. I asked for the recording to be played to verify these heinous accusations but was told I could not hear them - which is good to know since recording conversations in the state of California is illegal without two-party consent. Christina also publicly, quite loudly in front of other customers, accused me of threatening to kill animals while also saying this herself in a threatening manner. Was I defamed by a Petco employee on store premises? It certainly felt that way so I will be contacting the district manager, Petco corporate, Petco social accounts and leaving this review in more places as well as examining my legal options - defamation included. This should have been a simple transaction ending in us buying the store’s stock of dart frogs for my little sister’s vivarium - and the consequent future sales of insect feeders, bulbs, dishes, etc, but now it will end in revenue loss, a vital care cancellation, bad reviews, and wasted resource management, which is ….. poor managerial performance from whomever I initially spoke to on the phone. I feel bad for the really good people that do work here but understand now why the turnover is high and the store is understaffed.

frisky dingo

2024-03

Verey expensive not a lot for birds Wal-Mart is next door cheaper and same products however petco dose have a bigger variety compared to wallmart i picked out one dog bone thinking it would not be much it cost 28 dollars and my dog never touches it and will consume almost anything else

tami layson

2023-12

Chloe helped me pick out the best dog food for my puppy. She was really sweet and helpful. The cashier miles I think his name was helpful and got me a rewards account. Thanks Petco

Mojave Rider

2024-02

Pros good grooming and customer service.Cons 400$ Vet bill. They are not doing the anal gland expressions. But charging you for it.

Marcos Gonzalez

2024-02

Busy but has everything you could need for a pet. Plenty of parking and great customer service. Prices are very comparable to those large retail stores but with quality food and merchandise.

Amy Dull

2024-03

Different, has alot to offer the common pet! Animal, reasonable if you want to try sweets in domestic cookies, and creams in a more nutritional form of a treat snack concerning diabetics and glocloma. Thanks

lisa greene

2023-05

Highly recommend the Petco Groomers here! Everyone is so friendly and great with my little girl who is definitely timid but absolutely loves seeing her friends that work at Petco. They truly do a great job. Reagan always comes back to me smelling fantastic and her nails are nicely trimmed and buffed. Can’t beat the price either!

amanda golombek

2023-12

I was told by the hiring manager I was her first pick to hire as a sales associate, but the other manager went with someone else. I’ve been wanting to work at Petco since they opened and I just want to be given a chance

Regular Guy

2024-01

Normal Petco, but good luck saying "Yes" or "No" the the dozen "would you like to sign up for this, donate to that, round up for the other thing, give $1 to whatever" charity their pimping that day.Sure would be nice to go in, get what I want, and leave.

Johnny and Krissy MourningStar

2024-02

Great store always have what I want. The people working are always really nice to us

Denise

2024-01

Ordered my item on line and picked it up at the store. It was ready very fast and my cat loves her new tree.

Susan Greer

2023-12

Went in to make a tag for my dog. Good selection, machine worked perfectly and was user-friendly. Helpful and friendly cashier.

Jenny Reed

2023-10

The store is always clean. The staff are friendly and pleasant. The prices aren't too high for good, quality food. My cats clean their plates when the food is from Petco. Not so much with other stores' foods.

Kristina Flowers

2023-12

Had our baby girl Bailey groomed and she did a wonderful job as always ty and we will be continuing with your service have a wonderful Thanksgiving

cristal Terrones

2024-02

Worst Petco ever not because of the supplies but because of the service. I came in there asking for a bottle to feed my puppy and the fat white guy at the cashier looked at me like I was stupid talking to me like if I was autistic, never coming here again

Isabell Winter

2020-05

I want to give a huge thank you to Eddie for getting us a great start with our puppy Ozzy. Eddie has a natural talent with the dogs. He has a great sense of humor and he is extremely patient with the owners (dogs seem to get it right away). He is also very flexible with his schedule. It was a lot of fun to see how creative he was with Ozzy to keep him interested, focus & confident. I would highly recommend Eddie for anyone who wants the best training for their dog.

Joseph Desjardins

2023-05

I got some help with certifying my daughter's service animal, plus getting a Lakers jersey. They got awesome.snacks for all size animals.

Ryan Hampton

2024-02

Friendly staff, very helpful with all the kids pet needs questions.