4.4 (29)
2820 Ygnacio Valley Rd, Walnut Creek, CA 94598
(925) 433-4194
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wen
2024-01
Kaitlin was a fantastic groomer. We’re highly satisfied with the haircut she gave to our dogs. Our dogs had really long hair, and it got horribly tangled and their hair condition got bad after staying at dog sitter’s house for 2 weeks. Kaitlin took care all the hair concerned we had with our dogs and she brushed their teeth very nicely. We were very impressed with the result and very grateful for her service. 10/10!
Camila Flaeschen
2022-06
They don’t know how to groom a labradoodle! My dog looks horrible and made the whole family cry! I’m attaching before and after picture as well as the labradoodle grooming guide. They clearly never check it on how to properly groom a labradoodle. So sad!
Annabella Stagner
2024-01
Tia was really great and patient with our elderly dog Roxy. And Oscar our Shitzu Terrier looks really cute. Thank you!
Jo Baietti
2024-05
Caring service, excellent cut. They were fast and fairly priced, too.
John Avento
2023-09
This place is terrible. They have long waits and cancel frequently. And then there’s no follow up. I literally got cancel 3 months ago and was waiting for the next appt, which was 2 months out.. and they cancelled again. Kaitlyn is nice but she’s a flake. Go somewhere else.
Catherine Doyle
2021-06
Amanda is always the most friendly and courteous. Check in and out is always a breeze, but we never feel like we are being rushed. Everyone takes time to answer my questions and greet my pup to make him feel comfortable. As always, we had a great experience!
Cathy Castrillón
2021-06
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Annabelle Carlton
2021-06
The groomers at this location have done a great job most of the time - I think there was only a couple of times when Buster was not dried completely but other than that, everything is great. We now have our requested groomer (Kiana) so we ask for her if she is available.
Gail Fellman
2022-06
Dymin not only does a great grooming job on my standard poodle, Penny, but shows above and beyond attention to small details. She makes me feel that she loves my dog almost as much as I do!
Dean and Robin
2020-06
Always a great e,experience with the groomers. Nice and professional group of people. Staff sticks arou d. They are happy to re my furbabies. I used to go to PetSmart, but they let me down they can't keep their staff and do not screen the rescue agencies that have adoptions at their store. I guess it was for the best, because i have never been happiet same with my pups then we have with PetCo.
Megan D
2021-06
Thanks for taking great care of our girl, Kevin. She looks and smells great and most importantly didn't freak out from being too nervous or uncomfortable. :)
Christina Yeargin
2020-06
The groomers seriously injured my small dog, I had to go to the vet hospital and he was diagnosed with 2 ulcers & a scratch in his right eye, I have formally requested the incident report, yet, the petco store is refusing to give it to me, so I contacted headquarters, whom said they could help, and YET STILL NOTHING. Never coming back. I hope that groomer gets fired.
David Schoenthal
2020-06
They took loving care of our dog. He looked amazing. They listened and asked questions to confirm what they were hearing and delivered above expectations.
Heidi Bownas
2022-06
It was easy to get an appointment last minute. The staff was friendly and very helpful. The handled my dogs very carefully.
vegan goonie
2022-06
Kiana is amazing! They are so careful with Freckles and make a stressful situation as smooth and enjoyable as possible.
Chris and Mando Giotta
2021-06
Thank you. Dymin did a fantastic job with my old arthritic Golden. She looked so great and felt like a new dog!
Debbie Anderson
2020-06
Appreciate the overall kindness of my groomer Amanda. She is very gentle with my elderly dog.
Margaret Hart
2021-06
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Bethallyn Black
2021-06
My dog is sweet, but hard to manage and your techs handled him beautifully.
Michelle Mortara
2024-03
Tia was excellent.
Linda Mann
2021-06
Everyone was soooo helpful and friendly...and knowledgeable!This was for my cat! I LOVE shopping in this store!!
Kris Daniel Udang
2021-06
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Francene Svehlak
2022-06
She looks like a puppy again and is very happy and calm
Carmel Cooper
2021-06
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David Kann
2022-06
Good work
Hannah Rivera
2020-06
Fast and great service
walter haynes
2021-06
Nice clean location
Jonathan Vilchez
2021-06
Great experience
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-6 PM |
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