4.2 (973)
161 Plaza Dr, Vallejo, CA 94591
(707) 649-8081
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shari Miller
2024-03
I was able to find what I needed easily and the store seemed more organized and stocked fully. I was able to maneuver a cart around without difficulty. This has been an issue in the past but I had no problems yesterday. I should note that I have mobility issues and it was nice that everything was accessible this time. I was in and out in a jiffy.
Andrea Arnold
2024-01
Carolina and Elizabeth were so helpful and kind. I am very appreciative of their customer service and welcoming demeanor. Not gonna lie. Usually, the customer service is just whatever. These 2, though, made my whole day. Thanks, ladies!!
Brendan Sullivan
2023-10
We’ll put together store. This one seemed actually adequately staffed, which is surprising because petco corporate seems to habitually understaff. They had fresh cat grass which we got - most of the times they’re dead or dying. Cats enjoy it.Saltwater fish section was a bit sad to look at as it’s overgrown with algae - but the petco systems always seem a bit poorly taken care of. They need to invest more in an aquatics team.
Daniel Silva
2024-01
Great customer service. The staff is very friendly, helpful, and informative. They're really good at explaining things so an average person
RJ Smith
2024-01
Bought pre packaged "imagitarium crickets", 36 count for a little over $7 incl tax. Dumped into larger container and counted when I got home - 13 plus 1 dead. Needed them in a hurry due to going out of town for several days, so no time to go back to store. Did have time to warn others, here, though :( ***2 stars added for owner's response. Will check to see if the problem is actually taken care of next time we're in and will update review accordingly.
May Lee
2024-01
I had a return. The ladies were very helpful and processed my return and rang up the new items. Friendly and efficient employees.
Toni Moreland
2021-05
I love Petco. I don't love that they sell pets beyond Goldfish. However, everyone in this store is always kind & helpful. I think the staff are all pretty young. The store stays clean & stocked. They seem pretty knowledgeable about things I ask. I really like spending time in here going through little outfits for my puppers. My puppers probably wish the staff would lock me out! 😂
Maria Hurtado
2023-10
Aaron and another gentleman that work there were by far the most helpful and knowledgeable people I have ever ran into not only did we walk away with so much helpful information but also with an amazing experience, very helpful associates. The only thing I can say is there was one woman working there with like light brown hair in a ponytail who was extremely unprofessional. I was with my three children and she had an accident with some items that were made out of glass and it seemed like she was playing around when she kind of slammed the cart carrying those items and dropped them all and the continued to yell at the cashier using slur words while she was the one who made a mess. Definitely not a good moment especially if there are elementary aged children around and you have glass all over the ground and are using profanity and showing signs of frustration towards other employees
Melia Brady-Smith
2024-01
Always great going into oetco to get what I need and look at all of the different animals. Super great selection of pet supplies for all types of animals.
Muppet Chef Laray Thompson
2024-03
staff welcoming and professional, items a bit pricey. overall nice but not quite on Petco level.
Claudia Williams
2024-02
Drop my dog off To get groomed, all went good. He came out smelling wonderful.
Ken Kualapai
2024-04
Very friendly, takes goog care of my pet. Fit me in same day appt.
Danny Thompson
2023-05
I have bought several animals from this Petco, and they've all been happy and healthy. They take great care of the place.
CESARABRAHAM66
2023-11
Today Sunday 22th I shopped at here, and it was the worst posible experience I could have.. the young male cashier didn’t want to open the locker for an item that I needed, said that the manager had the keys and he was on break, then another employee said that the locker was not functioning.. so I didn’t know the truth about thatThe cashier had a terrible attitude like he didn’t wanted working, emotionalessOmg just terribleI just hope that the manager does something about this
Alexandria Maddalone
2023-09
I had the best experience at Petco Vallejo. Lizzy took such great care of my puppy. It was her first time at a groomer. She was also very patient and kind towards me because I have been grooming my dog at home, but apparently not doing it correctly. I felt like a bad dog owner, but she made me feel comfortable and gave me some tips. We make sure to book Foxys next appointment and spoke about care plans moving forward. I was extremely satisfied with the care and attention that was given to both me and my baby Foxy.
Angel Kai
2024-01
I love Petco 💝💝💝 I saw many diff animals so beautiful God creation 🤩 Pls come here adopt some beautiful cats ❣️🙏🙏 and buy more here 😍😍😍 Love it here I can unwind relived my bad days 💕💕
Jeannette Villella
2024-03
I completed my appointments on time. It was quick and efficient.
Kimberly Love
2024-03
The amazing person who helped us had answer for all my questions was patient and helpful! Thank you!
Linda Stowers
2023-12
They had what I needed and the cashier Arian was very nice. 11/10/23They had most everything I needed. But, no one asked me if I needed help. You'd think they'd hire more people for the holidays. There's just no one there to help you.But... I was watched... Hum...12-8-2022It wasn't busy at all. Hardly had any dog beds. Personally I liked it more the was it use to be set up. But I don't go into the store to shop as much as I use to. Sometimes ordering on line is just easier to do.
Aldo A
2024-02
Cool store but it’s just a little weird how many dead fish there are , kind of depressing
S Youngblood
2023-05
No one asked if needed help the whole time we (myself, 4 yr old boy and 2 yr old girl) shopped for a new fish.
Michelle Martin
2023-11
My brand of food is always fully stocked, wait in line is never too long and the kitties were adorable.
Alice Ramirez
2023-10
Friendly workers and easy to find items we needed. Quick check out and overall pleasant experience.
Phill L.
2023-07
I can only speak on their aquatics department. I came here to check out their selection of Betta fishes. I was surprised to see how well maintained the store was. I'm used to the aquatics departments of these stores being quite sad. Props to the employees here.
Heidi Wojcik
2024-04
The staff was very friendly and helpful
Sunshine Pleasants
2023-10
Why is this place so expensive... ridiculous at the price increases.Customer service is terrible. Seems like everyone here is angry, and no one is happy to be there or help customers.
Brenda Coleman
2023-05
I love this store. The staff is professional and friendly. They know me and my pup. They always have what I need provided inventory wasn't impacted by theft. They do their best to ensure we are taken care of.
Korie Edises
2023-09
I've been taking my dog every two weeks for a petacure to reduce the quick on her long nails. I was puzzled as to why the nails were getting longer. I finally realized they were doing very little on the nails if anything.. so I took it on myself and in just a little over a week I have made great progress. I've been wasting my money and hurting my dog by going to petco for nail care. Sigh.
Scott Teason
2023-06
They usually have what I need and the app is cool. Love the free same day delivery option to my house even tho I haven't had the chance to use it yet.
Shanette Megia
2023-05
I love Petco, because I love my pets, and this place has just about everything to keep your pets happy, I only wished they weren't so expensive! I think they take advantage, because we will buy anything for our special pets, other than that, I'm happy that the store is always kept clean and staff is very friendly.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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