Petco Grooming

Jamers21

2024-04

Scheduled a grooming appointment. Staff was kind and greeted us as we approached the desk. Make sure you bring your current vaccination/rabies papers for your pet if you are a new customer (I had to go back home to grab mine). I called after about an hour and a half to check on my dog. She was almost ready so we drove over. They gave us a receipt and I paid. I was hoping the staff member would let me know exactly what was done (if they did anal glands or nail trim as well), but not much was said. Overall, not a bad experience

Jennyfer Aguilar

2024-03

They did such an amazing job on my Maltipoo, Before I would take her to pet supplies but recently decided to try out Petco, due to staff always having an attitude and not having a very pleasant check in every time I would go in to drop her off. I can already tell a dramatic difference in grooming + customer service. She used to come home with her nails super sharp, which would cause scratch marks on my children. After picking her up today I noticed they actually took the time and effort to file them properly. I will now be coming to Petco for all grooming services! Thank you Juliet.

Estela Quintero

2024-02

Juliet took care of my 8.5 month old Frenchie. His 4th visit with her, and he has done well. Juliet really listened to my needs and met them. I'm happy with my grooming services.

sub can

2022-05

Update: So someone at dog park asked me if I cut the dogs hair... You never get asked this after a professional does the job!Update 2: So my smaller dog is still behaving strange two days later... like some level of trauma was experienced... I am sure that the crate time and handling was not good for him... It is very hard to see my dogs in this state.Original Review: A haircut I can truly say that I could have done much better myself.Bring your dog here at your own peril. They are not cheaper than real grooming shops... $20 is not cheaper when you are talking $100 per dog for full treatment.Run to a real groomer... don't look back...We have two seven month old Labradoodles. One has straight hair while the other has more poodle hair... Both should look like little cute fluffy puffballs for around two weeks following a grooming...Well Petco butchered this haircut. A 3/4 inch uneven shave over entire dog. The legs are uneven. Usually labradoodles have their legs cut like little straight poles... very cute look.Uneven is not even a good way to describe it. A day later, you wouldn't know they were at groomers. What a joke for $210. I feel like I was literally robbed. It is like we went in and said give us the cheapest haircut ever... and then get hit with a $210 bill!The dogs don't even prance around like they have a new haircut?Then on top of this, both dogs were there for five hours... From the quality of this job, they were clearly locked in foreign crates for 4 hours and 45 minutes each. while jammed through all the different grooming stages over 15 minutes...I will likely never even shop at Petco again... this is how angry I am. They should be ashamed... maybe they were training someone? but you would think training would imply supervision? What a joke for a company. Never again will I make this mistake.Last month we went to "Tails of the City" since petco was backed up. We don't know why we didn't just go back, since we were so happy with their work. They know how to trim a labradoodle.Edit: I added better pictures of the dogs... I want to add a picture of them after last haircut but don't want people to think that petco is capable of such work.

Margoth Tinnirello

2024-04

The groomer, Rose! Great customer service and showed care for my pet, also appreciate the report card.

Gevana Evitca

2023-08

Brought my husky in earlier today for a de-shedding appointment. When I came to pick him up he was really damp and made my car smell like wet dog. I got him home and noticed he was so wet his body made an outline on my hardwood floor. How was he deshedded if he wasn’t dry? Did they brush him wet? It’s not like I picked him up early, I was right on time. They had him in a kennel when I arrived. He was there from 9:10-11:40am. If he had his full winter coat I would be a little more understanding. But his undercoat is gone except for his neck due to daily brushing and it is summer.

Gail Cordell

2023-10

perfect haircut and she smells so wonderful. such a quick groom. she was hardly there an hour. she looks great!!

Kathy Cocuzza

2021-05

The simple fact that the agent at the counter was very helpful in explaining the various treatments offered and not trying to oversell us something we didn't want or need at the time. Our little dog got her nails clipped and buffed. Very happy with the services and smiles.

C Gundolff

2020-05

This time the care and attention to my dogs grooming needs we're finally met. I was skeptical about making this appointment, but my fears were put to rest. My Merlot was beautifully groomed, nails done just right, and the groomer was very personable. Thank you.

Cheyanne Freitas

2022-05

Jay always does an excellent job on our Yorkie Madison. I appreciate that she uses a treatment to get rid of all her tangles, and leaves her hair silky smooth! She also does a cute cut every time and is so gentle and sweet with her.

Kamaka Alameda

2020-05

My dog was well cared for and happy when I picked him up. She did an outstanding haircut and blowout and was so upbeat and caring. Employees like this are so valuable to your organization as they are the reason people keep coming back!

vivian vargas

2020-05

Groomers a very polite and patient, have great attitudes considering they deal with grumpy pups all day. They did a great job on my English Bulldog, and we will be taking her regularly to a spa day. Thanks again!

Chazz Tagg

2020-05

As someone who worked retail at all levels, I appreciate great customer service and I always get that at my local Petco. Everyone from the checkers to the store management treats me great and I hope you recognize the entire team at my Vacaville, CA store! Tell Them Roxy's owner, the guy with the cane appreciates them all!

L B

2023-07

I've always taken my pet to Petco for grooming food and even dog training. The people are very helpful and the service is great.

Maclyn Merritt

2021-05

Prior to COVID, everytime I would take my dogs in to get their nails trimmed, I would always be turned away due to them not being able to accommodate. I live in Vacaville and have had better luck with the Fairfield Petco. Post COVID I was told I now how to make an appointment. I called two and a half weeks ago and left a message with a girl to make a nail trim appointment who I was told I would receive a call back to schedule. I've called twice since, once today and once last Friday around noon which no one answered and still no response. Looking for somewhere else now.

Margaret Sharp

2023-08

Great customer service and so happy and friendly, love the Vacaville store❣️ The groomers are so kind to our fur-babies❣️

Andrea Arguel

2023-08

They did a great job shaving my dogs and my dogs looked great afterwards!

Paula Meares

2021-05

Katie always does a beautiful job on my Goldendoodle, Poppy. I have tried other groomers but none are as good as Katie. Poppy is happy to see her every time and Katie is so good with her.

Jitka Levien

2023-12

They always provide excellent service.

Gretchen Sell-Finley

2020-05

Petco online booking made it easy for me to book my groo.ing appointment. The gr groomer was kind and loving. They recalled how I liked my pup to be trimmed so I dont have to explain how to cut every time.

Josh Johnston

2021-05

Sophie's haircut was exactly what we were looking. Fantastic job. We will definitely be bringing her back.

Penny Stephenson

2022-05

Would have liked more trim on lilbits face, which is my fault because she did ask but my husband was being fussy over the 2 1/2 hrs we'd already waited so I opted not to have more done. I will next time tho

cristee bergquist

2021-05

Jay did an awesome job. I have 2 golden retrievers, she did The works. The hair cut were the best.

Jared Baird

2023-08

I took my 2 dogs in for grooming and they came out looking sharp!

Angelfyr0023

2021-05

Katie is the best!! Our fur baby loves and trust her. That's the best reason for coming to you.

Dean'na Myers

2023-05

Ashley was amazing with Forrest he just loved her!

Andre Santana

2021-05

Arlyne has always groomed our animals like they were hers. She is professional, knowleable and know our animals.

Leigh Rothschild

2022-05

Had my dogs nails cut buffed ( rounded and smoothed ), They always do the best job!!!

Gwendolyn DeLancey

2023-05

Always dirty floors and don't feel the dogs are fairly treated ..they want to put my dog in crate while groomer goes to lunch for hours or more..not good .

Dennis Ariza

2021-05

Lola seamed happy and she looked great! The best cut she's ever had.