Healthy Pets Inc.

4.1 (345)

34501 7th St, Union City, CA 94587
(800) 889-9475
healthypets.com

Claimed
Pet supply store
Warehouse

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Philip Loftus

2024-04

I ordered an item and paid for expedited shipping. Five days later, on the day it was to be delivered, I got an email stating it was backordered. I gave one star as they do not allow a negative value. Will not shop here again.

Sue Gadd

2024-03

My order shipped promptly and was packaged securely so that the tablets would not get broken up.

Darlene

2024-03

Great place to shop! Easy to find and order what you need and shipping is pretty fast considering items go across the country. All in all, a great experience!

Jan Lewczenko

2023-05

Great pet pharmacy. Despite the distance to my location, the medication arrived in three days from west to east coast. I use Healthy Pet pharmacy once before and look like I will be using their services in the future.Great service, huge selection of over the counter medication's.Thanks for all you do for the pet and the owners.Here is my, three months and now 15 years old Hungarian Vizsla “Saba”, and six years old Coonhound “Maya”

Kathleen Sutherland

2024-01

I heard nothing for two weeks after placing my order, and only upon calling did I learn they were out of stock (despite the product being listed as in stock on the order page). But I did finally receive my package.

Tom Michaels

2024-02

It was easy to find the items I was looking for. They had a sale going on, and everything was in stock. Shipping time was reasonable also.

Barry Fisher

2024-03

Product been backordered for 3 weeks then extended another 9 days-still not here and its required otc medication. Bad news

Donna Fontaine

2024-02

It can be very hard to find the Omega-3 capsules for my Frenchie. So glad I found them and received them very quickly from Healthy Pets.

Shannon Johnson

2024-01

As advertised. shipped quickly and arrived in perfect condition. Great products and great prices.

Diana Brown Taylor

2023-09

This company needs help! I placed an order on 8/25/23. I wasn't told the product was out of stock. I called several times to get information. After leaving 2 vm & finally getting a supervisor through online chat, I was told the shipment would be expedited and I'd be updated by email. My order still has not arrived & I never heard from the supervisor, Sean. According to Fed Ex, the shipment is stuck in Arkansas. It's not worth dealing with this company! Read the lower rating reviews, order fulfillment is a consistent problem.

Debbie Atkinson

2024-03

I bought Nexit for my puppy, I contacted the customer service and advised it made him vomit after every meal. I heard nothing back from customer service. Not very happy.

Valerie Z

2023-06

This company has a user friendly site to order. There is a wide range of products at good prices. The delivery was extremely fast.. I ordered Crunchy o treats for our dogs. I couldn't believe the selection offered. The blueberry flavor smells like blueberry. We will order again

Adnama Noswal

2023-05

Review update: This company has great customer service! The CSM reached out to me and looked into why it took so long to receive my order and refunded my shipping cost. Thank you, Shaun B and Healthy Pets!I paid for two day shipping and received my items 14 days after placing my order.

Kat Streett

2023-12

Delivery took awhile, but the prices are good and the items were delivered in good condition

Nathan Shaffer

2024-03

Very fast and reliable will order more stuff from this site

Jeanne Mathis

2024-03

Fast and dependable deliveries.Good discounts and fair prices.

Diane Therrien

2023-11

Received few days after I placed the order, very happy with the customer service.

Amanda Ivey

2023-05

Ordered a refrigerated probiotic product. It was received quickly with plenty of freezer packs to keep it cool. I paid for the shipping, for sure, but they did their part and it was received in excellent condition and quickly.

Christopher Ruiz

2023-05

Despite better judgment, I placed an order with HealthyPets. Do your research on this company, they have a history of not shipping orders. I purchased some melatonin chews two weeks ago and they never shipped my order. I sent an email to their customer service email, no response. I called the customer service phone number on their website and after holding for awhile, it asks you to leave a message and you don’t get a call back. I contacted PayPal about this scam of a website and showed them the email I sent. They instantly refunded me. Avoid HealthyPets, they are not reputable and you have no help once they ghost you after taking your money.

Des Hughes

2023-05

My dogs LOVE this healthy food added to their dog food! I feel like I’m extending their lives in an easy way! 🐾

Pat Christiansen

2023-11

This is a great product. Works for my dog's ears. Nice to find a place where I can get a decent size for a good price

Anna Parker

2024-02

Received my order. My pups love them!

Nancy Addis

2023-08

This was my very first purchase from Healthy Pets Inc. and not my last. Shipping was quick and the item was as described. Thank you for a wonderful experience!

FRANKIE MACHINE

2024-03

Healthy Pets gives good discounts n I order my 1-TDC from them. I get my order quickly n am happy w Healthy Pets

sandra Bouman

2023-07

Last time I ordered Promotion from a different company by mail order, it arrived 1/3 powder. This time the pills are firm and in good shape.

Ivan T.

2023-05

This is some kind of weird sketchy company. Called them more than 5 times - nobody answers the lines and pushes you automatically after a long hold to "we will call you back". Never called me back. Also emailed them with a list of selected items to call me back to complete my order and to apply the labor day 17% discount. Nobody called again. 2 weeks passed and I called them again, this time reaching a CS person who told me that they don't remember our conversation about the 17% discount and the discount is no longer active and they will not honor it despite the fact that it was the Company fault they can't be reached for 2 weeks to complete my order. I am almost sure if I had given my money the order would not have gone without any problems either...

Glen Boniface

2023-06

The item I really wanted (6 doses of Frontline) was out of stock, so I purchased two 3 dose packages which cost a little more. Healthy Pets normally has what I need and have had good experiences in the past.

Misty Travani

2024-02

Great price. Would like to receive it a little sooner though.

Chuck Garland

2023-05

All my experiences have been positive. Good service and fair pricing.

Dee

2021-05

Wow - I should of read the reviews before placing my order. Now I'm experiencing the same issues - I placed an order on January 25. Called them on February 2 to find out where my order is. The lady on the phone tells me that they have not shipped it and she wasn't sure why that is so when they have the product in the warehouse. She promised to contact the manager at the warehouse and have my order ship out immediately and have it delivered to me within 3-4 days. It have been 4 days already, and the order is not shipped.In the previous reviews responses, they acting like they want to train the staff and want the order number - you still don't have your company trained???I do not trust this company and definitely not the food anymore. I'm canceling my order and getting my money back. This company doesn't deserve our money and with this kind of service - it does not look like they care for dogs/animals.Absolutely the worse

Opening Hours

Monday 5 AM-7:30 PM
Tuesday 5 AM-7:30 PM
Wednesday 5:30 AM-7:30 PM
Thursday 6 AM-7:30 PM
Friday 6 AM-7:30 PM
Saturday 7 AM-4 PM
Sunday 8 AM-3 PM

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