4.6 (102)
11429 Donner Pass Rd, Truckee, CA 96161
(530) 550-7329
tahoepetstation.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
lydia shepherd
2023-12
Every. Single. Employee. Was soooo nice and sweet. They even helped me with testing dog sweaters as I was struggling to keep her still while trying them on. Great recommendations and lots of options!
B H
2023-07
Great self dog wash! Our dog got filthy on her hikes romping through the forest in the area, so we were pleased to find this self wash dog bath. What a beautiful pet store and lovely staff! Many thanks.
yvette vandenberg
2022-05
Great selection, helpful and courteous customer service! Effie gives them 5 paws
Al R
2023-08
Calee? Is her name? She has long dark hair. She was very helpful and PATIENT with me and my dogs needs. She went the extra mile and compared ingredients to my regular “Caviar for Canine” dog food and found something similar that didn’t make my dog vomit because my dog has IBS. Calee is an asset to Pet Station because she treated me as she were the owner of the store with patients and consideration. Thank you! I wish I could give more stars!
Jennifer Locke
2023-05
Genuinely such nice people working here. I’m pretty sure they do a great job! LolZach is seriously patient and kind and tries super hard and was cool about all my extra stuff. Thank you for your help!!
Kyle McFarlin
2021-05
Wow, as if a pet store couldn’t get any better! I have been feeding my dog Dakota taste of the wild for years. She recently stopped having an appetite for it. I went in with my recently purchased bag to exchange it. No problem. The best part was the staff was all hands on deck to see what we could do with my budget and my picky pupper. Shay helped me settle on a great brand that my dog absolutely loves but not first with out the help of the other staff! If I could remember their names I would give them a shout too! Y’all are so awesome and caring of other peoples pets. It means the world to me! Thank you so much!!! Would recommend 11/10 times!
Andrew Bell
2021-05
A friendly staff and great products. This is my "go to" for dog food and what ever "Pearl" needs
robert mays
2020-05
People are very friendly there. Prices are very reasonable. And they have very knowledgeable people also
Trevor Dunn
2020-05
The friendly, knowledgeable staff is always eager to help me find the healthiest foods and treats for my two doggers.these folks are the best! The manager, Karen is especially sweet and makes a huge deal Everytime I bring the girls in..if I could give more stars I would!
Jade Angster
2015-05
They've donated numerous chemicals, supplies, and animals for my classroom. They are also really friendly and super helpful. If you ever have a question or if you need anything they will be sure to go out of their way to help you! They ordered a water chiller for me and the owner went out of his way to deliver it to their Sparks location himself, as I needed it that same day.
Brittany Barats
2017-05
I prefer to buy local. Plus, who wants to run to Reno if you run out of pet food!? They carry a high quality "limited ingredient diet" food that helps manage our cats indigestion problem. Love the frequent buyer program and the helpful staff.I had also bought a back seat cover from them which turned out to be defective, ripping a week after I bought it. It was no problem returning it and getting a refund.
Margo Burney
2019-05
Terrible, but not surprised.This is my 4th and last visit.They are always out of Stella & Chewy's freeze dried dog food.I'm tired of hearing the same old excuses that it sells out quickly or their order was shorted.I've given the Reno store a try with the same results.I will continue to shop Amazon, Chewy's, and support Healthy Tails in Reno as they always have product on their shelves.I've shopped pet station since it was owned by Mr Mickey and his wife. Used to be a great store but places like this is what forces people to shop online where you can save on time, gas, and money.Can't post this review unless it's given a rating. It doesn't deserve a single star but will give it one just to post this comment.
Mike Stubblefield
2013-05
My wife's favorite fish store! She keeps bringing more fish home because they are so nice to her! I personally like more tropical fish but great family pet store!
Austin Rich
2018-05
Lots to choose from and quality through out. That was then this is now. Poor customer service that one guy is not helpful what so ever. Tells me I have to place a separate order for the food that should be on the shelf. Where did the good businesses go!!!
Bob Roble
2019-05
The prices are a little high but they have a great selection and friendly staff which makes the higher prices tolerable. Big open parking lot with plenty of parking. The peanut butter bones are my dogs favorite!!
Psyche Resus
2023-05
Stopping by here is a fun reward for my dog after vet visits! They have everything I need for treats and food, and the staff is always helpful.
David “Kato” Tobias
2020-05
Very nice place. Great customer service. Very knowledgeable staff. No reason to go to Reno as the prices are very competitive. Keep up the good work Petstation Truckee
Linda Radler
2022-05
Good for emergency food but selection not the best and staff could be a lot more helpful. Everyone nice and know Truckee is a small town.
David Mack
2022-05
It’s great, they give my dog treats and my dog is like so super happy, and she secretly steals from the treat buckets but don’t tell the staff
CHRIS OLI
2021-05
Staff is extremely friendly. Limited stock, not many options. Prices are fair. Perfect for a small town pet store
Casey Jensen
2017-05
Disgusting lack of care for their live pets, especially the fish tanks. Dead fish in every tank every time you go there. Algea on everything. This place has gone down hill so fast in the past year. I refuse to give them any business until things drastically change, for the long term. Sad because i was spending hundreds a month there between my dog and fish.
Emily Mobley
2021-05
There were so many fun healthy treats for my Frenchie. I love this place it's a must stop when I visit Truckee.
Kaitlin Mazzone
2021-05
I absolutely love this place!! All natural items for my dog and huge assortment of chew toys for her to pick one from.
Steve S.
2023-05
Great store. Went in for one product... got a better one, instead!
Geoff The
2020-05
Very friendly and helpful staff! The first pet store we visited with our new puppy!
Kristina Siino
2019-05
Their pet wash station is awesome. So much easier than trying to do it at home. They have everything you need.
Larry Larson
2022-05
Well staff, knowledgeable, and good prices. Support your local pet store.
Emelliano Salas
2022-05
Very helpful and polite staff. Great store easy to navigate.
Kylie Tift
2022-05
Love this place. The employees are always really nice 😊 and they always have what I need!
Kristofer Kendall
2019-05
Friendly, knowledgeable staff. Pet washing stations are awesome even if my dog hates bath time!
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-6 PM |
| Sunday | 10 AM-6 PM |
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