Petco

Steven Gutierrez

2023-11

Their reptile section is abysmal. The care of the lizards is NOT appropriate, i.e. very low humidity levels for their INDONESIAN blue tongued skinks at 30% when they should be around 80%, they're also BURROWING LIZARDS yet the substrate is not even a centimeter deep. Humidity is also very low for chameleons. The use of reptile carpet in other tanks is also sad to see, it's a terrible substrate replacement known to harbor bacteria and claws can easily get stuck in it.Most feeder insects sit dead in their containers on the shelf, and often look crusty like they've been dead and dry for weeks. There's also almost no selection of reptile tanks, though there are many fish tanks at leastIf it wasn't for the convenient location, I would not go here. I try to avoid it in general as the husbandry of their reptiles is so disappointing. Most employees have been friendly so that's a plus.Take a look at the pics to see for yourself. These tanks are bone dry for animals that need very high humidity, and the feeder insects are all dead and crusty

Yasamean Zaidi-Dozandeh

2024-04

Came here on a weekday around 3:00 to purchase a leopard gecko and the staff were so nice! I had bought the supplies and food at the South Gate location but wanted a specific gecko I had seen here. They were able to tell me about their personality (which checked out) and habits. Having the app got me 50% off as well which was nice. Would recommend this location!

Chong Yun

2023-11

I went to the Petco store in Torrancefor buying a special dog food for my dog. My dog has a kidney problem &his veterinarian recommended that Ishould buy wet food for the kidney diet.When I walked to the store, it was really cleaned and decorated with Halloweenthings. I met a young lady who workedat the store. She helped me look for the special diet food for my dog.We found the food, but she told me that I needed to get a prescription fromthe veterinarian. Then, I could buy the food for my dog. The price was veryexpensive, and they didn't have other selections.Anyway, I had to wait for tomorrow tocall the veterinarian office

E. Kibazze

2023-06

PetcoThe Health + Wellness Co.24413 Creshaw BlvdTorrance CaliforniaThis Petco and Health + Well ness Co. is in Crossroads Shopping Center, Torrance California.You will find everything you need for your Pets, plus Vetco total Care, your full service and veterinary hospital.

Veronica Gonzales

2024-02

Your associate at the register was extremely kind and cheerful. He made short talk with me, and I appreciate that. There was no attitude or awkward silence, that tends to happen, & it was early in the morning (but I have NOT experienced that at your store) ….and it was a Sunday! Kudos to him for being a great team player! Thank you!And also my doggie absolutely loves your Whole Hearted for seniors dry dog food! He is a 14 year old Malti-pom picky eater, and I actually make fresh food for him, but he supplements with your dry food. I’ve tried many different brands and this is one is definitely a keeper. Thanks Petco!

Vannessa Pelaez

2024-04

I set up an appointment for my dog and the attendant did not check correctly the vaccination record and said that my dog did not have the rabies and did not wanted to take my dog to do her grooming and I decided to take her to the grooming location across the street from petco and the attendant there said the vaccination records show that she is not due until 2025 for rabbies it’s a shame that Petco hired people that don’t want to work

Amanda E

2024-02

Had what I needed here staff friendly food on sale! Vet option availableFirst time at this locationPrices quite high in general will definitely come back for ease of getting access to prescription cat food from on site vet.

Sun Oh

2024-04

The employee was very sweet and informative. She really understood well in pet owners situation with caring heart.

karla rivera

2023-07

A cashier by the name of "Tori" was very polite and offered grest customer service, however, there was another lady (i think the manager) treated me bad, ignored me, yelled at me. I think it has to do with me being latina because she was treating other customers right (which they were white) but treated me and my son bad.

Victoria Rogers

2022-05

Petco has always been great at this location. Today was the first time I ordered ahead, (online), and then picked up my order. I also got 15% off my order of $50, if bought online and picked up at the store! Nice discount and easy transaction!The place is clean, organized and the store workers are friendly, helpful and generous! They also have honored online prices separate from the sometime more expensive store prices on the floor store. I have been a loyal customer of Petco for over 15 years and will continue to be! The pictures below are of my new travel carrier for my pet lovebird. Great case and my lovie loves it while getting some sun by the pool.

Tia Morimoto

2023-10

Julien the groomer is awesome! Really helped out my german shepherd/husky mix with her coat!

Alejandro A. Carlos

2024-03

This is a great store to shop for petsFirst of all there is plenty of parking. Next, The store has plenty of light, clean bathrooms and friendly workers.

D. Dennis

2019-05

The staff is what keeps us coming back. They've helped us raise our wonderful pit throughout all her tough times. They're amazing and Ricardo showed us everything we needed to understand such big emotions. Thanks for everything and always putting a smile on our baby's face every single time!

Darlene D

2022-05

So now that I have my babies, I always see myself going to Petco. They have the food that I like to give my little babies, which is the blue buffalo wet kitten food and also Royal Canin wet kitten food. I always order online just because it's so much easier, and I always either do store pick up or curbside pick up. Also, when I order online, I always get some type of discount when I do pick up or curbside, which is excellent! I save a lot of money, and they always have little promotions going on when you order online as well. Every time I go to Petco, I'm always able to find parking right upfront. When I do curbside pick-up, my car is easily findable. They do not have designated parking spots for curbside, which they should have. When do curbside, I never have an issue with missing or defective items; it's always in great condition. Lastly, my order is always ready quickly!

Jon Kitchen

2023-09

The 5 Star Review is only directed to the PM manager today. The manager sold me two white beta fish last week, and went above and beyond to replace them today for me. The manager deserves to have corporate support them and move them up the Management chain. I’d love to hire them at my business, due to the critical thinking and SWOT analysis they brought to work today. Thanks 🙏

Jameelah 77

2024-03

Barely any staffing and one of the two that were there had a bad attitude. Neither anything about the fish I wanted to purchase. I had to go to my car and Google information

KB

2023-11

I took my small Maltipoo (weighs all of 8pds) for a bath and cut. (Note he gets groomed and a cut every 2/3 weeks). So his hair is not outrageous).Needless to say The groomer Brittany, was rude, seemed agitated and unfriendly. She wasn’t even friendly with my little pup.She told me it will take 4 hrs for a simple cut and bath 🤨 obviously I canceled the appt. I didn’t even trust her with my dog.I booked an appt with another groomer (not related to Petco) and she did the bath and cut within an hour and 50 mins.Whatever you do. If you want decent service and just the bare minimum- a friendly groomer avoid no Brittany!

Stephanie P

2023-05

A great place for all your pet needs. Vetco has been wonderful, the staff are very caring and have taken great care of my fur baby.

Lynda Bailey

2024-04

Lots of cool toys and good food for animals. Prices are high.

Joey Orocio

2023-07

Julian (our dog’s groomer) is always the best with our dog. Because of the familiarity, our dog knows what to expect and seems to be eager to enter the premises whenever we enter the store. We always get compliments from family and friends as they can tell when she has been to the groomers.

Maria Cabrera

2023-10

I have been coming to this Petco for the last couple of months and the customer service is really good. I was recommended to a brand of food for my dog which has become her favorite. Looking forward to shopping more for my dog here

Pamela Guerrero

2023-10

It was very easy, the salesperson/cashier, Sandra, was extremely helpful and convinced me what a great idea it would be to sign up for Vetco. Will come to this store more often.

K. Jaxx

2022-05

Petco is cool spot to pick up items for your pet. I notice that rearrange the inside of the the store. It was a little confusing but asked a sales person for help. Otherwise, everything was cool on the visit. I like that Petco is in the cut in the shopping 🛍 area. Thanks Petco 😊...

Progresso Legal Group PC

2024-01

Great service, parking lot is big and friendly staff

Lori Lammerding

2023-07

I was a little disappointed that this Petco no longer carries the only cat food my cat will actually eat. I was told they only carry healthy food products now. That's great, but the healthy food is extremely expensive and a waste of money if my cat refuses to eat it. The lady behind the counter was friendly, though. They are right to only carry good food for our pets. Too bad my cat doesn't agree.

GM R

2024-05

The staff were helpful and knowledgeable

Enrique Araujo Sr. (Henry the guitarist)

2019-05

They are so nice here. they gave me a discount cause they didn't have the food I wanted for the cat. U know how they are super picky. They said I can order it online next time. Yay Mr Felix will be happy lol

Jocelyne JoeyKan1119

2023-05

I won’t be going back to this store. I needed help, my dog just survived cancer and I needed to return a carrier I bought that I never could use. It was in original packaging. Of course I wanted my money back but it had been 33 days. Per corporate customer service the manager could have accepted the return with store credit. With a pile of vet bills this action could have helped A lot. Instead he treated me like I was a scam artist and said it was too late for any credit at all, lying and stating it is corporate policy instead of manager discretion. I felt very embarrassed for needing to return it and had spent a lot of time with customer service figuring out how to retrieve the receipt from Pals Rewards (which I’m now canceling). If someone is going to be in a position of service they should have the ability to consider what the customer may be going through or even better treat everyone equally. I called Corporate again and that someone would call me back and help with the return. I never heard anything. Never again.

Celia Gonzales

2024-02

Nice clean store with friendly, helpful personnel

Robbie Rydeen

2023-11

Friendly. It's a smaller Petco then normal and seen to have more higher end items it seems. There is a vet and a groomer. And lots of fish.