4.2 (1127)
2745 Teller Rd, Thousand Oaks, CA 91320
(805) 375-6680
homedepot.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yesenia Camacho
2024-04
Really helpful staff and great selection. The layout is different than most of the ones I’ve been to, but the customer service is better than other Home Depot’s in the area.
Josh Brenner is Living in Westlake Village
2022-05
Knowledgeable staff. Love their garden section. I think it is better than most other Home Depot’s I’ve been to. Bev in appliances is the best! She always goes out of her way to help everyone.
Roxie Daigle
2024-02
Best place to buy a real Christmas tree. Bought ours day after Thanksgiving and today we’re taking it down on Jan 6th and it’s still beautiful. It’s still green, not dry at all and I hate throwing it away while it’s so pretty.
Brian Zepeda
2024-04
Normally in stock with what I need, like garage door openers! Lately been out of stock even though online it says they have…Just edited review 4/11/24 use to love this Home Depot until I met Francis in the door department who always is rude and if you ask for help unlocking a motor she will go act like she is doing something . You wouldn’t know she works there because she takes her apron off to avoid the customers and only put it on when she’s called over the speaker system and Cynthia at the pro desk/ return area. Called me a liar, even though recipes clearly stated the truth. Camarillo Home Depot is where you should go if you want to be treated like a pro.
Emily Clara
2022-05
My fav store as a kid, still love it! Got a beautiful tree, flowers:) I always bring my dog in and he gets major ♡
Hollie Ignacio
2024-01
It most definitely is a place where the doer's get it done for sure. I have been to ALOT of different places like this, and this is the only place that consistently has the cheapest prices the greatest customer service and the best and only place where literally everything is in the same store that you could possibly need for honestly any project you can imagine.
Paito.
2021-05
They have all the cleaning needs and more I always come to this location and find everything I need.Very well stocked and very good at service. Thank you!!👍
Terry Hunsaker
2023-10
Outstanding service today. Customer Service directed me to location of front door mats. On the way to the location another employee asked if I needed help. At self checkout associate helped scan my items. In and out quickly with everything I went there for. Thank you. Great job.
Davis Bartels
2022-05
Old reliable, always has what you need at a decent price with fair service. If you can find someone, they're very helpful. Can always count on them!
D J
2023-09
This is the first time I’m writing a cautionary review (but there have been plenty of situations with many useless companies that warranted it… Spectrum for instance). In this case, I bought an insulated garage door and opener. After a few weeks it stopped working. The repair people came and verified it doesn’t work. They filed some paperwork, I had to sign a few things, they said I’d hear from someone, and that’s it… they left. What should have happened is that if they determine the opener is not working they should have had authorization to fix it on the spot. So how long is it going to take and how many more days am I going to have to give up. I’ve already sacrificed enough of my time on this and calling to get answers isn’t a reasonable option because it is very difficult to get someone on the phone. If you pay for something it should work, and if it doesn’t then it should be remedied immediately (or refund your money). This is a joke!
Brenda Backal
2019-05
They now have a food truck several days a week serving delicious tacos, quesadillas, nachos, sandwiches. You should all go and eat there even if you don’t need anything at Home Depot.
John Bunt
2023-05
I recently visited the Home Depot in Thousand Oaks and was thoroughly impressed with my experience. The store was large and well-organized, making it easy to find everything I needed. The staff was also very helpful and knowledgeable, answering all of my questions and offering suggestions for products that would meet my needs.One thing that really stood out to me was the huge selection of items available at the store. Whether I was looking for tools, appliances, or home improvement supplies, I was able to find everything I needed in one convenient location.Overall, I had a great experience shopping at the Home Depot in Thousand Oaks and would definitely recommend it to anyone in the area in need of home improvement supplies. The store is clean, well-organized, and has a friendly and helpful staff
Alan Walker
2023-10
A great place to shop for tools, hardware, garden requirements and almost everything one needs for home improvement work. I have never worked here but would have loved to in my younger years. The staff are always very polite and helpful.
Aaron L
2023-09
Ed, who was working in flooring, was extremely helpful and courteous assisting me setting up my measurement and estimate for a carpet job in my house. He was sensitive to the fact I was in a little bit of a time crunch and still made sure everything was perfect and made me feel confident moving forward. If you need your floors done, ask for Ed!
Cory
2019-05
Colin made our shopping experience great. Super friendly and helpful. Not only in helping me and my sister, but with all the customers I saw him interact with. Greatly exceeded basic customer service. I wish the other associates were as helpful. Helped us with a door latch.
Hoop
2021-05
Ever since I was a young boy I walked the aisles of "Man Church" counting the different types of lumber and electrical wiring... even 20 years after my childhood I still pray adamentaly in those product adorn halls and today I started my first vegetable garden with their blessing and suggestions.
J S
2023-06
Shelves are pretty empty and the quality is poor. Home Depot isn't what it was. But try getting any help, good luck! If you are handicapped, you might get lucky with a compassionate customer helping you. The main manager seemed more focused on her staff than helping customers begging for help. I'm tired of being cross examined for returning poor products that fall apart. Looking for another hardware store with good quality and customer service.
Oliver H
2023-05
One of the nicest Home Depot in the US.You can find everything
Charlie Bupp
2023-12
Employees literally get angry when bothered by a customer (and I wasn't the only one getting snapped at.) Save the time & frustration, go somewhere else.
Amy L.
2023-11
I recently made a purchase that I needed assistance with.Angel was very professional, polite, and helpful. He assisted me until I found the item I was looking for.
Nicole Borella
2023-07
Tony in the garden center was incredibly rude. When I asked for assistance finding a cart and loading some dirt (I can’t lift anything right now), his response was that I can go get one from the parking lot and it would be a while before he could help me. I asked him if maybe there was a better way to speak to a customer and his response was, no. I understand he was busy, but he could have offered to find someone to help me instead of being so rude.
ramon lara
2020-05
Would have been 5 stars if they had more employees available to help was in an aisle for about 20 minutes and was hard to flag down an employee becuase I couldn't hind any. There Nursery by the way is immaculate I highly recommend you check it out.
Davis Bartels (Realtor)
2022-05
Great selection and generally has everything we need. Most at a good price. The only draw back is service can be sub-optimal at time but overall a good store!
Morgan Maycumber
2023-12
Fun place for those who like to build things. Love checking out the tools and various home improvement items.
Popular Traders
2023-05
All in a store all house buildings item from scratch to roof available
Sean B
2023-05
I went to the customer service desk with over 100 items in plumbing materials looking to return. I knew this would be a very tedious and time consuming task for whoever was helping, but Susan was such a great help and provided me with one of the best and outstanding customer service skills I have experienced. She was so patient and kind and had such a good attitude the whole time. Employee of the year 🤝
William Mills
2023-05
I like to give positive reviews when I can but I was lied to by multiple 1-800 agents who said a delivery attempt to my house was made. Which was not true. Transfered to the store manager who was honest and said delivery driver was in an accident. Who handed the phone over to the Thousand Oaks delivery scheduler who was the rudest customer service rep I have ever met. She immediately told me the delivery was attempted after the manager just confirmed that was not true. She hung up on me when I was trying to schedule a delivery. Not my first issue with the Thousand Oaks store
Rudolph Mayor
2019-05
Best home depot service with great costumer care, polite and helping staff
Jerry Appleby
2023-07
Nice, large selection of ceiling fans.
D Perio
2021-05
I like coming at this branch compare the one near my place since the people here are helpful. They take time to explain what the product is all about.
Monday | 6 AM-10 PM |
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Tuesday | 6 AM-10 PM |
Wednesday | 6 AM-10 PM |
Thursday | 6 AM-10 PM |
Friday | 6 AM-10 PM |
Saturday | 6 AM-10 PM |
Sunday | 7 AM-8 PM |
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