Pucci Pets

4.6 (120)

12247 San Fernando Rd, Sylmar, CA 91342
(818) 639-0033
puccipetsla.com

Claimed
Pet groomer
Pet store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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sweet dew

2023-05

Photo #1 was my baby girl before I brought her to this horrible unprofessional place. The other 2 photos was how I got her out of the place. I paid her $95 dollars for destroying my baby’s beaitiful hair. Even I show her a couple of pictures and I spoke to her in Spanish (she requested me to explain her in Spanish) that I wanted her not too short not too long but similar to the pictures. She said ok and she will be ready in 3-4 hours, I said no worries just call me when she is ready. I dropped her off at 10:40 am. Around 2:45 I called her and she said she was not even started with her and she said she will call me in 20 minutes. She didn't call me. Around 3:50 she called me. I went there and I was in shock when I saw my baby with her horrible very short hair without style.I just paid her $95 and didn’t say nothing because I was too angry to complain. The woman who did this to my baby girl is hipanic, white skin with a Colombian accent. I don’t recommend her to no one. Terrible expensive place. Other places I pay $45, $50.

Ignacio Valencia

2020-05

Waooooo what a great job Monica did!!! I didn't recognized my baby!!! 😍😍😍 Really recommend Pucci Pets if you love your dog. They took their time but the result was fantastic!!! And also Monica was very nice and look like she loves her job and doggies. Very very happy new customer.

Armen Taymazyan

2024-05

Biggest regret ever. I spoke with the groomer and she seemed so confident…. So I took my dog in to try it out. First she kept him 7 hours, then she messed him up. I asked for a round face, what I got was the complete opposite. Never again…

yasmin marquez

2018-05

I highly recommend this place. My dog was well taken care of. Monica is super sweet and takes her time to do her job. You honestly pay what you get for! So if your willing to pay a little more it’s worth it.Thank you Monica! I loved it! 😊

BOSS LADY

2024-03

When you want a place to leave your fur babies looking the cutest while caring for them, this is a place to go. You can tell they love what they do. They even offer advice.

Karoline Loa

2021-05

I love this place! I've taken my dog to several groomers in the San Fernando/Sylmar area and they gave me abusive vibes, since my dog (Nala) always came back shaking or never wanted to step into the facility. Monica from Pucci Pets is a dog lover herself and I see it every time I drop Nala off and pick her up! The gentleness and love she has for my dog just grooming her and making her feel safe is incredible to see, and I've been taking my dog here for over 2 years. I love her grooming services because Nala always comes home looking sparkling clean, soft, fluffy, and even smells amazing! I also love that Monica doesn't want her dogs to be in the kennels and lets them play in her playground in the back. This place is truly amazing and I always recommend it to my other dog owner friends.(the photo attached was the day I picked her up and they put bows on her that matched her leash set! so cute!)

Raymond Cota

2023-09

Been here last year for my Daughter's now 15yr old boxer, the service was great and since then, he has developed a non-cancerous tumor under his belly that is not available for surgery due to his age, and recovery he may not servive, when I came to have his nails clipped this time, i explained his diagnosis but they didn't even allow me inside and clipped his nails in the doorway and charged me extra $5 just because this 15 year old boxer had a tumor! I will never go back! Never felt so bad for my grandpup

Joe Santana

2019-05

First time in, felt good on arrival, had a wonderful existence with Monica, she really cares!Even though our puppy needed extra service, and I have her extra time, she still finished sooner then I expected and he was happy when I picked him up.Thank you Monica and Pucci Pets, we'll be back!

joe santana

2021-05

Monica is great, very attentive and caring, been going there for over a year now, we're really fortunate to have someone like her in our community.This is my Maltipoo, me and my girlfriend take both of ours to her.

Irene Garcia

2020-05

Amazing service! Monica is very knowledgeable, she answered my questions and also gave me some great advice! My 13yr old is very happy! He smells and looks great!

Michelle Martinez

2023-05

Very friendly staff and very knowledgeable in different types of dog breeds and their needs. Took my xolo pup there for a wash and nail trim. He’s a very anxious dog so it’s always difficult for him to get his nails trimmed. This staff was super patient and did their best regardless and I’m super appreciative of that. I would definitely recommend this place.

Mary Farag

2023-05

The owner was so amazing. Biggie came home cleaner than ever before. Owner puts her heart and soul into her pet clients. So happy I found this place.

Dillian Contreras

2023-12

Thank you Monica for taking care of my baby I really do appreciate you

Samantha H

2019-05

Our husky was very sad and dirty and full of ticks for a long time, many places refused to groom her but Monica the groomer took her in and did an AMAZING job! She managed to get her soft and clean even though she is a very energetic and large puppy. We are so thankful for everything she has done. Definitely coming back and highly recommend.

Joshua Ruiz

2018-05

What a hidden jewel this place is! Its always slightly nerve wracking going to a new groomer, but I feel lucky to have stumbled upon Pucci Pets. The owner, Monica, greeted us with great energy and a smile. She assured me that she uses the best top quality products and that was definitely shown in the softness shine and scent of my dog's coat. The cut was exactly what i asked for and my little guy loved it as well. Will definitely be returning here!

C MACIAS

2019-05

I absolutely love this place. Its clean, owner is informative and takes excellent care of my Chihuahuas. She uses the best products. My Tinkerbell has sensitive skin and now that I bring her here she doesn't break out anymore after getting groomed. My dogs are very well cared for here and I feel extremely comfortable leaving them here. I highly recommend Puccis Pets. The prices are extremely reasonable as well.

Guisela Perez

2024-02

Very nice my dogs are always happy...

Anthony Soto

2019-05

An amazing place to take your pups. My dog is usually shy and nervous but she really makes the dogs feel safe. She does an amazing job with grooming them and is fair with prices. I highly recommend this location and I appreciate the staff!

Emily Hart

2019-05

I cannot say enough about Monica and her staff at Pucci Pets. We left our two precious dogs in her care for an entire week. When we picked them up, they were happy, bathed (for additional fee), smelled amazing, their fur was soft, and they looked so healthy. In the past our dogs have been jumpy and shaky after a stay away from us, but this time the dogs were "calm" meaning, not scared. They were their usual happy selves. Thank you Monica and staff! Thank you for the photos and videos you sent while our dogs were in your care. We are so relieved we have finally found a trustworthy and caring dog sitter.

JD Martinez

2019-05

Went to Pucci pets for the 1st time and nothing but great service from Monica she is great at what she does my dogs came back happy from her place. Will definitely keep coming here. All her shampoo's and perfumes are made by her dogs smell great. Do your dog a favor and take them to Pucci pets hey day even do doggie day care.

Amanda Vasquez

2019-05

We highly recommend this place they did a great job all there products are natural I absolutely loved this place

Christina Grijalva

2019-05

I highly recommend this grooming place they took care of my dog very very good . They were honest about my dog getting a haircut and said they wouldn't recommend it because of her hair type and they said what they can do for her as to deshed her and brush her teeth and so on . I'm very happy with my experience taking my baby Mary there for her first time . And they make there own shampoo and conditioner as well so that was a more +++ so I recommend you take your dog there they are very professional and love and take good care of your baby's . 🙂

Johannes Lopez

2020-05

Sometimes it's difficult to find a pet grooming stablishment that checks off all the right boxes for your loved companion, kind and caring, check! Efficient, check! Fair pricing, check! Trustworthy, check! Pucci Pets therefore is one of these rare places that is hard to come by. If you want great service and pricing check them out, your very special companion will thank you! Woof woof! :-)

Geovany Tecuapetla

2018-05

Monica is amazing and you can tell she treats every dog with lots of care. My dog luna requires extra care because of her disability (leg problems) and whenever I pick her up after her haircut she looks amazing and happy.

ERICA B33

2020-05

I switched groomers since my last groomer was exposed of cheating out customers and their facility was actually really dirty behind the scenes. Now I had to find a place to take my baby where I know they will take good care of her. I found pucci pets on google and saw they had a 5 star rating and noticed the building while passing by so I decided to give it a shot. This place is VERY clean and organized they have windows for their day care to see the doggies if you like. When I dropped off lucy we were greeted by a woman , I forgot her name but she was extremely sweet and welcoming. They do keep their door locked and they do have a door bell you can ring. When I picked up lucy she was so soft and smelled so pretty she came out a happy pup and was as also gifted a treat by the owner. This will definitely be my go to place (:Thank you!

Alan Chavez

2024-04

Amazing service. I recommend 👌

lig men

2018-05

The owner is sweet, friendly, and knowledgeable about pet grooming. She provides a spa like experience for your pet. Her prices are reasonable and I’m sooooo glad I found this place for my 🐶 doggie💜. I highly recommend this place . Give her a chance and support your local Sylmar small business owners.

Rhonda Garza

2019-05

My Lab, Luna just loves going to daycare at Pucci Pets .I also have left her overnight and use them for grooming .Luna is a 6 month old puppy iwho is full of energy. when she comes home she is exhausted.At this age puppies are a handful chewing and getting into trouble luckily I don’t have this problem with her because she is too tired after playing on the toys they have and running with the other dogs.She is a large dog, but can play with all sizes because I started bring her to Pucci Pets when she was done with her shots and able to be with other dogs.I can only say positive things about thet way Monica and Felipe bathe her I am happy that they use a line of organic shampoos and conditioners that they also sell. Monica cured Luna’s dry skin problem without medicine and chemicals and at a reasonable price. I also changed Luna’s food at the advice of Monica and It shows how much better Luna is doing with the organic food.Another thing that was so important to me is when I took my dog there ,I noticed they clean daily you can see and smell how clean it is there and they check every dog and their shot records to protect your dog.I recommend Monica as a daycare and groomer to everyone I know with a pet .

William Warmoth

2019-05

Hello all I have 2 beagles. they are 8 years old and connected straight to my heart .I personally have been trying to find a groomer wether mobile or a shop to take of my babies that really cares .I am happy to report I made a phone call today to Pucci Pets and Wow!!!. i have found Monica the owner of the cleanest pet gromming shop in the San fernando Valley .Not only are my doggies the cleanest they have ever been but, she also has day care. !! the cost was very cheap for the amount of service she offers.thank you Monica....peas and lola are happy and so am I..

Sabrina Moreno

2020-05

My dog stayed overnight for the 4th of July. Earlier in the week he attempted to runaway twice due to fireworks. After pick up he was freshly groomed and happy as if 4th of July didn't happen. The owner is extremely giving and dedicated to dogs.

Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-7 PM
Sunday Closed

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