Staples

Kim Nicholas

2024-04

Really lived up to their name of making things easy! I was planning a big event and they had what I needed in stock and the print staff was helpful and friendly. I especially want to thank Eric who went above and beyond - efficient, helpful and kind. Thank you. ☺️

Rosemary McCarthy

2024-05

Had a very good opinion of Staples in Sonoma! I was amazed at all the products they have for sale. The staff was very formative and polite. I will go there again!

colin Traynor

2023-11

Jiordano is the one of best employees. You can tell he truly loves his job. This guy is going places!

Coach Klub

2023-05

EVERYONE at this store is pleasant and helpful EVERY time I come in. Starting with a greeting at the door, to guidance finding products to a good-bye as you leave. Special "Shout Out" to Lydia in Print who is a rare combination of friendliness, efficiency and smarts.

chris enos

2023-07

I recently moved to Sonoma. I have dealt with Staples all over the country. The customer service is horrible. I complained to the manager and he couldn't care less. Guess in a small town they can get away with it.

Sam Jamison

2023-05

Always greeted when I walk in and the reproductions counter has is always very helpful. Really like that they take UPS as well. Have used that a ton!!

Jeanna Menze

2022-05

I've used the Print and Copy Services at Sonoma Staples for several years now. Every single employee in that department is consistently polite, helpful and gets the job done when they say they will. I appreciate having such great service so nearby!

Duncan Dwelle

2019-05

Always convenient, clean, well stocked.If we order everything from the Jungle then there will be no Staples seven minutes away for instant laminating, simple shipping, essential file folders, and assorted highlighters. I find myself in one of the three stores local to me at least every ten days.Oh, don't forget to recycle your printer cartridges for $2.00 credit. It adds up to $$$ on that quarterly email and helps the planet too.

M Julia Regan

2019-05

I have always had very good experience their. The Mngr is always friendly & what I usually go their is to make copies &/ or faxing. Johnathan is very sweet & helpful...because I have brain damage & can't remember how to use the different machines but when I was there this week there was a problem faxing. We ended up using 2 different machines & sending the 30 some pages 3X's & it took almost 3hrs to do it. Exhausting!!!

Laura Battey

2021-05

Friendly, responsive staff. Observant of mask and social distancing etiquette. Not a long wait for phone connection to the local store either, unlike other big box chains that route you to a central # with an endless, impersonal menu.On site: ROSE ('Rosario') IS GREAT! Helpful dude! As an older person asking elementary qs, I assumed I'd try his patience and bore to smithereens. But he was patient and didn't act bored at all :))

zelda kelly

2017-05

Shopping at Staples in Sonoma, CA is always a treat. Your team of sales folks are always very nice, courtious, helpful. I love going to Staples not just because of your products but because of the people that work there.Today, I was having a hard time making some color copies...which sounds pretty easy, but I was not familiar with your new copy machines...and my color copies were not coming our right. I have some memory challenges and Amber assisted me several times as I kept making mistakes on your new copier. she was knowledgeable, very courteous, patient and easy going. She acted as though I was no bother at all. (anyone else would have been pulling their hair out. )I congratulate you on your entire Sonoma team with a special thanks to Amber.

Giselle Antoine

2023-05

I bought a new printer here..when I opened the box at home I found that the power cord was missing..I returned next day and was given a new printer and a new receipt (which is needed for the 2 week return window)..no hassle..of course my return to the store afforded the opportunity to purchase an insurance policy which I hadn't done originally..so..now I am good for 4 years even if my printer fails..(which I am told it might because printers now are complicated and fragile)..the employee helped me download an app that offered a discount so I have 4 years of protection at the price of 2..I feel that he went the extra mile for me..and I totally appreciate this and so will you.

Geniuskaka M

2019-05

Such a shady place. Initially nobody could find the manager when needed. Eventually found him in the restroom and saw him not washing hands afterwards! After pointing that out he started acting really rudely (well I guess not as disgusting as what he did in the restroom. He avoided questions he didn't know due to his lack of knowledge and totally acted like a loser for no reason. Won't shop there and wouldn't recommend anyone else shop there unless you want to shop for some bacteria home.

Chelsea Gomes

2021-05

Bought an office chair at the Sonoma Staples. Brought home the box, put it almost altogether when I noticed a rip and two scratches in the leather of the back piece. I called and spoke to the manager, he said they’d exchange it, but when I asked if they would waive the fee to assemble it, he said no...I’m inconvenienced by having to lug the box and partially put together chair back to the store, get a new one and return home to have put it all together again, but they can’t waive a $15 charge to have someone assemble it... not happy.Not sure if I should give one star or two.

Kathleen Patterson

2020-05

I went in to return a roll of labels for my old label maker, walked up to the register where the man started to help me with turning in my old ink cartridges then when I told him I needed to return my 4 rolls of labels that I didnt need or use yet but didnt have the receipt the marketing supervisor a blonde female probably in her 30's told him they dont and cant take anything from electronics back unless I had the receipt and I couldnt even get a store credit either due to a Hispanic female I'm guessing another supervisor told him they cant do that either. Ive been to staples many times & returned things with no receipt before & got a store credit but for some reason they wouldn't due it today then they proceeded to follow me around the store while I shopped for what I needed which was super rude

Terry Allan

2021-05

After Spending Over $500 Over A 3 Week Period On Poster Mounting With Good Service Quality Work, Today March 20th At Approximately 2:30 I Came In For 2 More Posters To Be Mounted At About $95 But When I Got To The Service Copy Counter I Stood There For 15 Minutes Totally IgnoredThere Was A Young Lady Who Looked Straight At Me Then Walked Directly Into A Back Room Finally A Fella Came To This Counter After I Raised My Arms And Almost Shouted Then I Was Told The Person Working Was On A Break GIVE ME A BREAK !!!!

Glenn Tugwell

2019-05

Didn't have phone holsters and couldn't offer a local alternative. Online services were offered. I can order stuff onine alll by my self. The reason I go to brick and mortar is to get it now. Staples haa failed in this respect the laat several times I've visited. Lost income for you.Cheers!Glenn E. Tugwell

Barbara Christ

2019-05

Excellent staff, the young man in the printing area was very helpful tonight i wish i had caught his name.. it was 4/11/19 around 6pm

Joanie Johnson

2023-10

Great service and friendly staff.

Patty Marken

2019-05

Friendly staff, found what I needed quicklyWell maintained store.

Danae Gonzales

2023-05

They were very helpful and informative!

Sandra Stout

2019-05

Excellent the sales person was very helpful

Regina Baker

2019-05

Always very good service.

Debra Jennings

2019-05

Very clean store and well stock

Rosa Soriano

2019-05

Very Good 👍