4.6 (121)
115 Lystra Ct, Santa Rosa, CA 95403
(707) 545-8380
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rhyden Young
2024-03
I am always working on projects, usually needing some random obscure piece of hardware to get to the finish line. Frequently, I can’t find the hardware anywhere except this store. The staff is always checking to see if you need help, and they’re very helpful in being creative to find you what you need. I needed a very specific spring coil mechanism this morning, went in to this true value, and the staff checked multiple departments to get me multiple options for my project, and I was in and out in 10 minutes. Always worthwhile to come here and get whatever you need, and I’m very happy to have them in my neighborhood. It’s incredible that they seem to have everything under the sun in a relatively small space..
Mark Wissner
2024-04
I had run over something, like paint, and it was all over my back wheel and tire.Asking for assistance from a younger gentleman, he got some really good advice for me from another gentleman. After trying to get the white stuff off of the wheel with a pressure washer with absolutely 0 success, my advice was to use a heavy duty citrus cleaner. Wheel was clean in 20 minutes.Thanks for the knowledgeable advice.
Henrik Gutt
2024-04
Told the cashier multiple times what the price on their sign was and after being ignored multiple times I was still charged more. The sign clearly says $12.50 for pavers 60FD. After waiting for someone to check the price I was charged $25.00. I didn’t have the patience to argue this much incompetence.
Edward Harris
2024-04
Definitely a store that has everything. Best part is the staff who are always ready to help you.
Melissa T
2023-08
I absolutely love this place!! Everyone is very friendly and helpful. And they have an amazingly large variety of things, which is my favorite thing really 😊 Everything hardware related you could ever need, cool variety of useful gadgets, to crystals, to well priced military surplus! ❤! Lol, thank you guys! 👍
Bill Manson
2023-10
If they don't have it, then you don't need it!! Ive never gone in and not found what I was looking for. BEST hardware and supply in the Santa Rosa area.
MRD
2023-05
Excellent, excellent Customer service, buts that's what they're known for... If you need a bolt or a nut that no one else carries, these folks will have it. Plus, they have a surprisingly good Military Surplus section. Highly recommend!!!!
Mike Greene
2023-06
Very helpful staff. I was greeted at the door and asked if I needed assistance.What a novel concept in the 21st century…customer service!
Chip Smith
2023-08
Great for a trip to the Hardware Store. Great staff. Many, many services:from equipment rental, wood slabs, party tent and furniture rental, military surplus, fabrication, propane, ... and - oh yeah! fully stocked with HARDWARE!2022The neighborhood hardware store is still my first stop whenever I need a new doohickey to finish a project. The folks that work here are always helpful & polite. If you can describe your project they will help you figure out what you need. If you know what you need they can tell you exactly where to find it. Add this place to your DIY tool kit!If they don't have what you need they can frequently get it, or if it's urgent they can tell you where to look next.I was able to get no-flat tubeless tires for my hand-trucks and wheelbarrows, as well as retractable hanging power cords for the shop. Always ask!2023Still one of the best hardware stores in the area. I can go in and explain my problem and the folks working here always understand and are able to help me with the correct solution, even if I haven't considered that method yet!
Cathy Di Mento
2023-05
I have always liked this store until today. I went back in today to purchase more Covid tests. I noticed they were all outdated and when I brought it to the attention of a young lady behind the counter, her response was “we know, that is why they are on sale.” Funny thing is they were the same price as before. I said I hope your customers realize they are out dated and she said we are going to put up a sign saying so.
Ginny Scales-Medeiros
2023-05
Every year we rent from True Value Party in Larkfield & this year, we had a big mix up and did not return chairs and tables on time....* Thank you Judy for understanding & why we will always give you our business. ( Ginny & Juan Carlos )
Karl Newman
2017-05
I love this place. They have a much better hardware selection than the big box stores. The military surplus stuff is fun to look at, and I am always approached for help, usually by multiple people. Much better than the big box stores where you spend a long time trying to find someone to help you. It's my neighborhood store, and I always go there first.
Zoe R
2023-08
This place is fun to visit, they have Everything! Very nice knowledge staff!🤩
Edward Gunneau
2021-05
Guaranteed to be the best hardware store you've ever seen they have more stuff than you can imagine you'll go in and trust me you won't be disappointed of all the stuff that you'll see that you've probably don't even know what it is Services great these guys are always willing to help I stop here everyday to get my supplies before off to go to work fixing people's houses
Barbara Mannell
2021-05
The Best hardware store I've ever been to! From antiques to military, and all the latest things you need to help you with your current projects. Helpful and covid-19 you could spend hours browsing in this store
G Schallert
2015-05
Best hardware store in Sonoma County. There level of service is superb. The staff is knowledgeable. I have used their rental services several times over the past 12 years for events as well as renting tractors, tree splitters, cherry pickers and many other items. Other stores really don't seem to care about your project, but Jim's staff will help you at every step if you ask. Also had a tractor problem one time and it took 2 days to get it repaired these wonderful people felt so bad they reduce the rental fee to 3 hours when I used it for 6 so I will always return to the friends on Lystra Ct.
meggan heinemann
2023-05
Very nice and knowledgeable people..a little small but they can order items other stores can't which is convenient
Bruce Espinosa
2023-10
One of the best store for fire safety equipment.
Harvey Dent (The Two-Faced Killer)
2023-10
They are always very knowledgeable and eager to help. Great customer service!The only real complaint I have is their prices are ridiculously high!
George Bernheim
2023-05
Really well stocked locally owned hardware store with very friendly and helpful staff.
Glenn M
2022-05
Not your typical hardware store! You have to check this place out. Prices are a little high, but they will have what you are looking for! Army surplus, slabs, antiques and so much more in this hole in the wall!
Michael Day
2017-05
They actually know their products and excellent, truly excellent service, with a great variety & assortment. If you need it... They will have it, unlike all the corporate "big box" {craphole!} hardware stores....Great job guys! 5 🌟 stars
Scott Shirley
2019-05
Great service, friendly and knowledgeable. Not a bad selection of inventory either. I'd much rather go here than a big box store.
TC
2019-05
Seriously the best hardware store in town. They have everything (even fishing stuff) and the staff is right there when you walk in. Why get lost in a warehouse when you can go here! In and out in minutes with the right stuff!!!
Georgia Marie
2019-05
Forget the big box stores go to these guys they can answer any questions you may have. They can also make suggestions and they will order what you need if not in the store. If they don't have it you don't need it.
HB JZ
2023-07
Always got the right hardware, friendly and knowledgeable staff.
Bill Beamer
2022-05
Cool military stuff like surplus from some eastern European army, I presume the loser... Nobody really wins and war anyway but this hardware store is pretty cool
Kyle Buttinger
2017-05
Great store! In today's retail environment stores like these are becoming one of a kind, I've always received great service and always found what I needed.
Ron Roe
2021-05
Love it!!! The employees are very helpful and knowledgeable unlike home depot. Also they treat you with a warm respect
Joninoj Brownworb
2019-05
The staff and store atmosphere was very nice. But one thing that can ruin it for every one is the man behind the plan.Very rude man. I will take my money else where.
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 7 AM-6 PM |
| Sunday | 8 AM-5 PM |
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