Safeway

Christina Savala

2024-04

A member of my house got food poisoning from a sandwich from the sandwich station Monday 3/18/24.They aren't clean and the veggies do not look fresh. The meat looks disgusting and not at the right temperature. Nothing is covered. I'd highly recommend not getting food from here.

Sierra Penuel

2024-04

Horrible experience with food poisoning from this particular deli. I had to go to the emergency room because I had thrown up 10x throughout the night from their fried chicken ! Doctor told me it was listeria poisoning and I could not even hold water. Was super miserable and disappointed that someone would even let that happen as I have worked in delis myself. It doesn't matter if you are just a safeway deli, safeway deli pays more than the cashiers and at the end of the day it's all about respect for humans following the fact that you do in FACT need a Food Handlers which should have taught you a thing or two. I have had my Food Handlers for 6 years and I wouldn't let that happen under my watch... I find it disrespectful beyond degree.

Sandra Wilcox

2024-04

Great big well organized, clean store with open check out lanes and helpful staff.

Troy Hannah

2022-05

One of the worst safeways I have ever had near me. We moved down to Santa Rosa a few months ago and I keep trying this store since it was our go to in Seattle. 2 out of the past 5 trips I have found expired ground beef. Produce is brown. The bakery is an absolute joke. The donuts look like a 6 year old frosted them. Bagels are consistently empty. Other desserts are packaged broken. Other items are stocked in the wrong spots (powerade and soup on the last trip.) As someone that retired a few years ago from grocery, I do know what to look for. I have been a both a store manager and district manager for Walmart. Simply walking the store would identify so many issues. Really a disappointment.

Angel Taylor

2023-12

I went there a number of times over the years. Recently, I was checked out by a woman with dyed hair (I don't want to say her name, but I know it if needed) she has an overwhelming body odor and white balls in her hair (they may be spider eggs.) She has checked me out 3 times, her odor and appearance doesn't change. Is there some kind way to maybe ask her to take care of this?

Sasan V Barrow

2024-02

Well if you download the Safeway app you can get better deals..--and if you don't use your app and you just put in your phone number you don't get the digital deals which can add up to a lot that you lose...Sometimes it gets really crowded and you have to wait in line for a while.Keeping that in mind if you plan your trip ahead of time you can go when it's less higher volumes of people making their purchases,really wonderful staff, a Starbucks inside, and they do have restrooms.The staff in any department is quite helpful and very professional.They have all kinds of different things for any season. /stuff some of it's pretty cool.If you always use your membership number and your digital card it rocks up to help save gas but you can spend 3 to $500 in one trip if you don't use your stuff so use your coupons and your digital coupons to save as much money as you possibly can.

Dawn Clayton

2024-02

Trying to find a happy face or a simple human being whom is proud to have a job is just not going to happen in this store.The produce is lacking and the broccoli limp. The employees are their own click and choose to chat amongst themselves rather than, oh dare say, strike up a chat with their REAL employer. THE CUSTOMER!!The Safeway of yesteryear, when Safeway was popular, is now some big run down high priced, small selection, except for their "Select" options. Which are front and center. Still,Merchandising is slack.

Nancy Hayssen

2021-05

Typical Safeway with most stuff you would expect. Only thing is it seems the staff are limited and overworked. There’s a Starbucks and US Bank inside. Make sure to use your Safeway Club rewards card for discounts.

Kelley Bloomquist

2023-05

Thankful for their point system, helps save a lot on gas. I feel great shopping here knowing the care about their customers. They give huge perks to shop here.

Michelle Nieve

2024-03

Always fresh products to choice from and they have coupons on top of their sales prices

T S

2023-06

Andrew is an awesome employee. If I had a business I would hire him immediately. Andrew helped me & my daughter & granddaughter (who has an infant) unload my heavy groceries. He was so helpful n polite. I hope Andrew is acknowledged for his outstanding work skills. I hope to see Andrews name recognized for his great work ethic skills. Thank you Andrew, keep up the great work. You are so appreciated 😊

Monica Martella

2023-10

I called and could not reach anyone to try to discuss this with a manager. An employee, probably a manager by the way he was dressed, violated my civil rights at about 11:15 am on Tuesday, 9/26/23 (the day I'm writing this).Safeway management has no right to discriminate against unhoused people, nor anyone else. The restroom either needs to be for everyone, or just for employees.People with big backpacks have the same basic needs as you do. Please end your hate campaign against unhoused ("homeless") people and anyone else you don't like.Please keep your restrooms open to all. I request that you advise all employees that barring unhoused people from using public restrooms is not only evil, but illegal. Thank you for cooperating in the future.

C

2023-06

I had the absolute best Ruben sandwich made for me by a young man named Tyler today. It was so good, even though it was a busy Friday, he made sure to get all my substitutions right. He even squeezed the excess juice out of the 'kraut and made sure my sandwich was evenly toasted all around. Thanks Tyler!

Shannon Jones

2023-12

Update Sept 2022:Still one of my favorite Safeway stores. Staff has been much more friendly. Only suggestion to management would be to train employees what is appropriate to discuss with customers (last visit the gentleman bagging was sharing a lot of personal life stories as he was bagging and it didn't seem like that should be a thing with EVERY customer)This is one of my favorite Safeway stores in the area. Good size store, nice selection, and clean everytime I am there. The one missing star is because the people at this safeway are not always as happy, upbeat and friendly as other Safeway's in the area. Never had a horrible experience with staff but compared to other stores there is room for improvement.

Jane Stone

2024-04

We live in RP but shop in this store on Mendocino Ave because it's well stocked, much better than the RP store and the College Ave storeI downgraded this rating due to $5 friday with one checker and no bagger...

Ashley mcmorrow

2023-05

Too early for pumpkin spice everything, but everyone's always friendly. And it's always a quick trip in and out.

Amanda Pyland (EastCoast2WestCoast)

2023-12

Nice store, on the smaller size. Well stocked & clean.

Alex Tabrizie

2023-06

This was my second visit to the store. what got my attention the most were the friendly staff. clean store. When the cashier was patiently responding to my inquiry. they have a good training. I was impressed for the second time. Shop there!

S.E.L

2022-05

***UPDATE: W. COLLEGE AND MARLOW OPEN UNTIL 1AM***Safeway- the true meaning of grocery store. Can we get 24hrs back PLEASE???

Kevin

2023-05

There are 3 Safeway stores about a mile from me but this is the one that usually has all the things on my grocery list. Most of the time there is nobody to bag your items which is kind of a drag. The last 4 times I've shopped there were no carts so now I find one in the parking lot before I go in the store. It's a busy store. There is a security guard on site which is a big plus, I feel safer here than at other stores.

Mariana Rivarola

2023-09

Every time I go to this store to buy artisan baguette they are out and if I ask to check if they have frozen they say they don’t! Why they don’t sell frozen bread without asking someone that seems don’t even want to go check their freezer?

Chris Hanson

2023-08

clean and nice, the secondary checkout in the middle of the store is odd, but it's whatever. the butchers here are the best, they will do as much as they can to help you and seem genuinely happy to do so.

cheyanne helmick

2023-05

3rd time shopping at this Safeway and it's the best!!! thank you so much for friendly service super clean store. best fresh bakery out of all the other Safeways here in Santa Rosa. you will be go my to to grocery location from now on

Aaron Hoaglund

2020-05

The store has set up a special set of checkout stands forcing people to go through 2 checkouts if they want to purchase wine, medicine, hygiene products, or baby goods

Kathy Smith

2023-05

I bought 6 bottles of spirits and did not receive the 10 % off. When I called to talk to customer service about it she was rude and told me she had to go. I went in the next day to show her my receipt she tried to tell me the 10 % off was included in the sales price, which it wasn't. She was rude again. It makes me want to shop somewhere else, especially if I have to deal with her

Shawn Davis Mooney

2023-05

Very rude employees that do nothing but complain. They hardly ever have anyone at customer service. The majority of their high-end wine has cork taint and they will not exchange them. Let alone all the homeless begging for food outside the doors.

Tiffany N. Tillis

2020-05

I was able to get a normally $5.99 priced type of ice cream for just $2.88 with Just for U savings. Awesome!

Janice Chamberlain

2024-01

They sell reasonably priced money orders. You have to watch that marked down items are charged properly.

Marilyn

2022-05

This location can get really busy, especially in the checkout lanes/self checkout, which is my preference, but at night it mellows out a lot and the self checkout lanes stay open late. They do close the further entrance door which can be annoying. Security seems like they don't have enough to do. Produce and meat sections are stocked and fresh however!

Allie Holmes

2023-05

I’m assuming because of the heavy transient population that hang out in the shopping center parking lot they have eyes on you at all times as if you’re going to steal something. Not my favorite. Bathroom is dirty and they sometimes stop to check your receipts, I’ve never experienced that at any other Safeway.