Safeway

ben peterson

2024-03

Clean easy store to shop at. Staff is always pleasant and helpful.

larry loebig

2024-04

I noticed a lot of sales prices for items I use like bread, milk, butter and eggs. Fresh baked goods were also reasonable. Fruits and veggies are available and well stocked.

Neo Revolution

2024-03

Hot food counter employees are lazy AF. Avoiding service to customer, or just taking their sweet a.. time. There is no motivation for good customer service. Management needs to to observe their employee. Basically, the employees are not doing what they are getting paid to do.

Janeen Bluemel

2024-04

I had an experience at this store with an employee who I think might be an angel. She was for me on 4/5 in the early afternoon. I believe she works in the home shopping dept of this Safeway.She had shoulder length brown hair and super adorable glasses, really bubbly and funny and went WAY out of her way to help me. I'm a new Step- Grandma and my toddler Grandson fell asleep in the backseat of my car on the way to the children's museum. I was driving around aimlessly bc I didn't want to wake him. He had a rough time falling asleep on the drive and although it's silly, I was feeling a bit like a failure. I hadn't had any caffeine that morning, so I found myself at this Safeway. I dont know the area very well or the starbucks that are nearby so I called to see if I could order a coffee drink and I wound up on the phone with this lovely woman. Not only did she place the order for me, she was so understanding and funny! She brought the drink out to my car for me! I don't know about you, but that doesn't happen to me often and on a day when I felt like I was drowning. I was so grateful to her. What's more is my Grandson had woken up and I didn't even know bc he was so content. She was my good luck charm as well. We had a great time at the children's museum. I think we'll make this store part of our ritual every time we go to the museum. I owe this woman a huge thank you. She changed the course of my day. Since that was my G-son's first museum visit, her positive influence likely also changed how our future trips there will be anticipated in my young Grandson's mind as well. Next time he'll get a treat from Starbucks, we'll say hi to her if she's working, and then off to the museum. I'm truly grateful. Thank you to safeway for hiring such an extraordinary person.

Jason Walsh

2023-05

Big store clean great deals . Huge parking lit in Marlowe center . Starbucks, Wells Fargo inside . A big deli and bakery.

Dylan Reviews

2024-01

Wsg Dylan here I go here often and it’s a big store and it’s pretty clean but while I was going to my car this humongous Ferris wheel shaped ginger man tried to steal my groceries! Please be careful guys and stay cautious of this man.

Jonathan Berke

2024-04

The woman in the 15 items or less line had a basket full and got an employee discount . This was allowed. Shamefully! Worst service at a Safeway ever, and I shop at many Safeway!

Kevin Castor

2024-01

It's in the ghetto not the cleanest seems like it should be an inner city Safeway instead of in the the middle of wine country I guess what I'm saying is park towards the front of the lot and keep your hand on your wallet

David Hadley

2024-04

Edit 3/22/24The store is looking good. They had everything I needed and the staff was nice. It is sad that because of the theft all the good stuff is locked up, and there is only one way out. People suck!!Safeway was fine, but the people shopping there are stupid! They had destroyed the restroom (things broken off the wall). They had no idea what a line is, and could not figure out self checkout.

Rachel Mast

2023-06

I love writing positive reviews!Everyone is so very helpful and kind, Tracy literally makes my day better whenever I'm in her lane, and there's a young guy (I'm sorry I don't remember his name! 😬), he's tall, has blonde hair that's sort of shaggy. He is always so respectful and funny, and has gone out of his way to make my shopping experience even better. I've even switched pharmacies because they're amazing too! A good pharmacy team is SO hard to find these days but they truly care and also go out of their way to help.Shout out to the hiring team and everyone who's working hard over there! 💯🎉👏👏👏

Elle Skinner

2023-07

My go to for bakery needs. Had a cake made here. It was very pretty, but it didn’t taste as fresh as the cakes that are in the cooler. The cooler cakes are delicious. Staff is friendly and helpful.

Tashina Kennedy

2023-05

This is my neighborhood Safeway. They always do a great job. But I will say, on Wednesday, the day before Thanksgiving, I was dreading going and getting my last minute items. I was mad at myself for waiting u til the last minute. But I prepared myself for it to be crowded, things to be out of stock and to wait forever to checkout. I was pleasantly surprised when I got there that none of this was true. Well, it was crowded. Shocker…But otherwise, I found everything I needed and was in and out with no issue. I didn’t wait in line at all to check out.I think people usually leave reviews when something bad happens, so I wanted to write a review when something good happens. Great job Safeway team!

Dustin E

2023-05

I don't find this to be my favorite Safeway in the area, but it is quite close to me so I frequently shop there out of convenience.Overall cleanliness is average and shelves are generally stocked well. The staff are generally friendly enough, but at times the checkout time can be long enough that I might have been better off going further out of my way.

Scott Smith

2023-07

Store manager is a snake and a nut case. I watched him ASSAULT a customer he just ASSUMED was shoplifting. Yes, seriously...!Well, I just so happened to know that person well and they were not stealing and never would!Avoid at all costs! There's many other, better Safeways in Santa Rosa.

Julia Ostrem

2023-11

It's been turned into a prison. Don't go to this location, if the people that go there are that bad that you have to make it that secure then you should probably just close this location.

S.E.L

2022-05

**Marlow AND College Ave Open Until 1:00am***Safeway as always is Safeway my grandma went there her mother went there my mother went there just please Safeway open 24 hours again please you're killing me I can't go to FoodMaxx anymore

Cucumber Kapa

2022-05

AVOID AT ALL COSTS.Never left a review for anything before, but oh boy. This place. Went there to stock up on some basic groceries and was told they can't accept my e-gift card that I purchased from the Safeway website. The card is printed, in perfect quality, with the reference number to confirm the amount. The cashier says he's never heard of an "e-gift card" and the manager says they can't help before immediately walking away. Eventually I manage to get through to corporate office complaint whatever department after forty minutes in the parking lot. I am GUARANTEED that store policy is: if the e card won't scan, they manager will confirm the amount and reissue a physical card for ease of use. I go into the store and explain this. The manager tells me I'm lying and walks away. I have never in my life been so baffled by a stores operations.Anyways, lost 200$ because Safeway is literally scamming people.AGAIN, I STRESS, AVOID AT ALL COSTS.

Miguel y Lorena

2023-11

This is in reference to pharmacy department. In particular this is about the pharmacist. The most rude and unprofessional person I never met.

Cathy Armanini

2021-05

My quick stop at Safeway was just that, found the perfect time to go get what I needed, and a quick stop at Starbucks for my spicy chia tea...I was out the door in less than 30 minutes, the cashier was a gentle soul so kind, and the Starbucks employee was so very patient with me...made my day so much better. All in all I had a great uncluttered experience, very smooth.

Brian Lukrich

2021-05

Safeway is great. Everything they have for sale is awesome. Spent a few years there as an employee. Great employees and mgmt. As a customer during covid, it's hard to maintain six feet with a lot of others not maintaining the rule. So, early in the morning or evening are best for distance if that's a concern. If you haven't had the spicy chix tenders from the deli, fish or tri-tip from the meat dept., the produce dept., or bakery dept., you're missing out.

Rachel Terry

2021-05

I have been doing the drive up and pick up since this SIP has been in place. Shop here every week, sometimes 2x a week. The customer service is great. Brandon by far is the most helpful and kind worker there can be. He does his job exceptionally well. Will continue to shop here

Richard McChinak

2018-05

Great workers and open 24/7, so it makes it convenient. Everyone is very helpful, but the checkout lines are always extremely long because there is only 1-2 checkouts open.Seems like it is very understaffed and have to commend the current staff for their work ethic.

Aug KEEPitREAL

2021-05

Why I love this Safeway?? There's a lot of reasons why but I will keep It simple. 1st everybody that works there loves Ms Marley (my American Bulldog) and have always been very friendly, helpful,and happy to see us. 2nd they always have everything I need and keep the store well stocked and clean3rd it's conveniently located next door to where I live.

Nicholas Basile

2019-05

This location is usually poorly stocked and at times isn't sufficiently staffed. I can tell that the employees are all hard workers but can also sense that they aren't being trained/treated fairly due to the frustrated undertones and atmosphere. Also, the storefront and parking lot are consistently messy -- I've never seen this location power washed and have never spotted day porters cleaning/blowing the area, not sure if they have a building maintenance provider...

Jennifer Ortiz

2023-07

There is a very rude clerk that I usually works self checkout she discriminates on a lot of different types of people and Safeway should really let this girl go because I'm sure they don't want someone like this representing them period she is very rude to most people

Johnathan Doe

2019-05

This location is pretty horrible. I had to wait for the deli counter to finish their private conversation before they would come and help me, and then had to wait at the Starbucks so long with, only one other person in front of me that I just ended up leaving without ordering anything. For an added bonus, The Starbucks employee was horrendously out of shape, to the point of it being kind of gross, and looked as though she hated every aspect about her life, and her job,and about you.

nick c

2023-10

Very clean grocery store. Customer service is very good, employees are helpful.

Erik Donovan

2018-05

The store is actually quite good, with nice Produce and Deli Departments. Prices are reasonable IF you mostly use their Member Card. It used to be open 24 hours, but hours are cut back because of crappy economy. THAT is what sucks, to me. Now I have no reason to shop there anymore, cuz it used to be so convenient to go there for food and drinks after midnight, to avoid the crowds and lines. Good-bye, Safeway. Sorry to see you go.

Shelley Stewart

2018-05

Used to shop here all the time. Now travel across own to another Safeway. Carts are always filthy, crowded aisles and hard to get through due to product placement, never enough check stands open, thus long lines and not enough parking. Also store is always dirty upon entering. No excuse for this run down store when others across town are fine!

Mark Connely

2018-05

I live only a block away from another grocery store, but I travel a bit more to shop at this Safeway. It's been a local fixture for many years, and it has good prices and excellent customer service. The management must be excellent, because the people who work here at on the ball and devoted to their jobs, and it shows. Unlike other local competitors, it has a real bakery and real deli, where foods are made in-house. A meat counter with friendly and helpful staff, well-stocked produce, and the best prices in town on breakfast cereal. :)