Paradise Pet Resorts

Zoe L

2024-05

My girl loves Daycare here!! She has the best time with all the dogs and always comes home tired and happy. I have a hard time getting her out the door because she doesn't want to leave! I love watching her play on the cams. Staff is kind and the rates are the best in town.

Tamera Knight

2022-05

Teddy 98 pound 2 year old Labrador had never been boarded. We took Teddy to Paradise Pet Resort and Teddy was excited to meet all the employees. We took the tour and Teddy wanted to play right away. Teddy had a free evaluation day before we boarded him overnight. Teddy had so much fun - he had played so hard he was exhausted. Teddy spent 3 nights at Paradise Pet Resort. Teddy enjoyed every minute he was there. It feels good to know Teddy is on vacation too.

Deborah

2024-03

Best pet resort in Santa Rosa. My dog has stayed there many times. I really trust them. They’re really good with their dogs and Fritz .

Scott Helle

2023-06

I love this place. We have two boxers. One is two years old the other 9. We use lodging for both and play time for younger one. Our older one is dog aggressive and they are fantastic about keeping him separate and doing add on solo dog walks when we lodge. The share a room which is great as that’s what they are used to. Pet play house is so accommodating with doing complex medication schedules. More than anything, the way they treat our dogs like their own is why we use their service. We highly recommend their service, EVERY staff member we have dealt with is excellent - 10 out of 10!!!!!

David Hughes

2024-02

Great place the dogs really liked it we will be bringing them here again

Dennis Szelestey

2023-11

I've been taking my puppies there for a couple of years. They are awesome!

petlover155

2023-08

A great place for daycare. The staff is courteous and friendly. Our dogs were well taken care of.

Norm Sietzer

2022-05

I had concerns about leaving our dog for doggy daycare. We had never put her in one before. She seems to have adjusted to going there. I feel comfortable letting her stay there. Thanx Jennifer for making it easy for us,and Stormy especially.

Lisa Pheatt

2022-05

"Dogs get sick" and "Kennels are stressful."This is the answer I received when dismayed that my healthy vibrant corgi developed serious illness during his short stay at Pet Paradise. Left him there on Friday night, and he was vomiting, disoriented and lethargic by Sunday morning. Staff at the front desk had no information when we picked him up, and didn't bother to tell me my dog was sick until AFTER I paid the $100 tab for 2 nights. (I did not receive the Sunday AM voicemail they left until long after I collected my dog.)Later, by phone, the site manager expressed absolute indifference to the situation -- "Kennels are stressful" and "dogs get sick," Marylin said, after talking over me repeatedly to emphasize that they did "all they could" by simply calling us on Sunday morning. My sick dog was given no special attention, he was not isolated from the rest of the dogs for his or their safety, and he was left to sit unbathed after being discovered covered in his own vomit when they found him in the morning. He was a wreck!The LEAST they could do is apologize and act like they care at all for my dog, who has been going there for short stays for years now. I incurred a $176 vet bill to learn that my dog had eaten something toxic while there (likely another dog's poop) and the owner (who will not call me and makes Marylin do all of his communicating for him) will neither refund the hefty cost of our dog's stay nor compensate us for the vet bill that was 100% attributable to the negligence of his staff.DON'T SEND YOUR DOGS TO THIS EXPENSIVE DIRTY KENNEL RUN BY FOLKS WHO WON'T TAKE ANY RESPONSIBILITY FOR UNSAFE CONDITIONS!

Larry Ross

2020-05

It's all about the care they show for your precious pet. They require a screening visit to observe your pet with the pups. They gave us a swag bag following the screening visit and our pet adopted the plush toy immediately. Real time video is available on an app on your phone. It is great to be able to visually check on your loved ones. We are confident in the level of care they provide.

DeAnna Siri-LaFave

2020-05

Our Ryder is about 2 years old. He’s a rescue and full of energy. It’s been many years that we’ve had a young dog. We decided to put him in doggie daycare to get his energy out. Oh my gosh it works. I like that I can watch him play. He never stops. Everyone at Paradise Pet Resort is so nice and cares for the dogs.

Marisa McCrea

2019-05

I was stunned when I picked up our Neufoundland, she was so unbelievably beautiful. We finally hit the jackpot with Paradise Pet Resorts & Grooming, especially with Lana. She is a "Grooming Goddess" extraordinaire! She worked with our pet who is older and being a large breed, has some pain issues. For the first time ever, our dog did not collapse in pain when we got her home, the way she did with previous groomers. In some miraculous way, Lana had the patience and insight to work on her for THREE HOURS making her look, act and behave brand new. She was able to move freely the next day, too. Thank you Paradise Pet Resort for being such an awesome and happy place for dogs and for employing such incredible, professional employees, especially Lana!

Georgia Marie

2018-05

They are very good with the dogs. My dog is very frightened and they usually just wrap him up in a warm blanket and keep him calm. Some people tell me that their dogs love going to the place but my little dog has separation issues.

Robert Davis

2023-05

Lana, 'Lola's bestie,' once again gave her a fantastic 'do,' which only added to her doggie diva attitude. Lola wouldn't go anyplace else. Until I took her to her groomer at their Rohnert Park location and her attitude changed dramatically. See my latest review elsewhere. I found "Doggie Barber" in Rohnert Park and Lola has never looked better! An all- female owned groomer where all the dogs are friends. Plus the groomers know your dogs cut and are consistent every time. They really take their time with your pet and they do a wonderful job. Mega thumbs up for Doggie Barber...thumbs down for the "Paradise" that's living on its reputation.

Allie A

2019-05

I love this daycare! It's really affordable and they have cameras so you can watch your puppy play while your away, make sure they aren't getting abused or something (I'm sure we're all a little worried about that). They also have an app you can download on your phone so you don't have to be at a computer to watch :)Edit 9/10/18 - I'm VERY upset at this establishment and their choice of employees. I just watched an employee snatch my pup up by the snout and hold her for some time while she cowered then continued to berate her while she laided belly up and stayed there for a while.I personally wouldn't care so much if she deserved it, however being one who was watching the whole thing and knows a bit about canine behavior, two other dogs were instigating and ganging up. Seems like my dog is being singled out and harshly punished.I called and the manager wasn't in so no one is there to handle the employee. I had to leave work to pick her up early to ensure nothing else happens to her. At least just spray her or something? i would personally do nothing more than restraining by the collar, don't hold my dog by the snout.

Denise Stahl

2017-05

This is the best place to board my dog. I have tried others in the past but none have even come close. My dog is very happy there and we'll cared for. Bonus; you can check on your fur baby online, watch them play!

Nick Hertel

2023-05

My baby Rottweiler is going there,so far the people have been professional and nice,well I leave my best friend there,and they have cameras so you can see what's going on, and she gets to meet new friends and hopefully has fun all day and is wore out when she gets home!

Lex Marin

2018-05

My dogs love it here! And I know this to be true , 100% , because paradise pet resort is set up with cameras throughout all play areas, that for a small fee, I can watch my dogs playing from any where I am traveling. One fee give me access to watch through my computer , iPad or iPhone /smartphone .AND, unlike my old kennel , my dogs jump out of car when I’m dropping them off, and do NOT run to exit when I’m picking them up.Staff is great! From front desk , to dog handlers.Great place!I’ve only used the Santa Rosa spot, many times now, from a few days stay to over a weeks stay. Dogs just as happy!:) I have a medium size mutt mixed breed , and a small shitzu dogThey also have a bigger location in rohnert Park , that has large pool for the dogs, during warm months .

Jeannette Moe

2022-05

I needed to board my extremely shy dog. They took great care of her. Jennifer is really great with the dogs. I would definitely take her there again.

Biz Boy

2023-05

Good friendly staff. If your bring your dog on a day it rains or a day after it rains your dog will be filthy and wet when you pick them up.

Mi Milo

2022-05

Took my dog for the first time overnight and he came back with diarrhea. Gave them the benefit of the doubt and took him back a second time overnight and same result. Not sure if I wanna try it a third time. I Also provided his dog food however they did not use it during his stay.

Tanya Williams

2023-05

I have been going here for pet boarding and nail trims on both my dogs for a long time all the staff is very polite and great at what they do.Thank You Paradise Pet Resort!

Karen Kelleher

2020-05

My dog is anxious and fear aggressive. He always looks chill, relaxed, and like he's having a ball at this place when I check the webcams. They are wonderful and we love it here.

Seth Edward

2023-05

They keep my dogs safe and healthy and I love that I can check in on my dogs throughout the day on camera.

Francis

2023-05

My dogs pull on their leashes to get in, so I know they love it here. Staff is very friendly and kind

Chris Botsch

2021-05

Great! My dog seemed to enjoy it: convenient to Hwy 101; reasonable cost; great pet accommodations with lots of outdoor space.

Liliana Valencia

2020-05

It's a nice place to do my dog's grooming and also staying when we travel out of CA. Staff ave very polite.

Jacqueline Miller

2019-05

Great staff that care for your dog. I routinely take my dog there to get his nails done and I am always happy with the results.

kara mikaela

2023-05

My doggo jedi , loves this place! Jade has been wonderful the times she has helped.

Roy Johnston

2020-05

Friendly staff, clean facilities, big dogs separated from little dogs, lots of space and we can get Petey groomed while he is there.