Local Heroes Auto Care

Kimberly S

2024-04

I really thought I was so screwed when all my lights turned on: tire pressure, airbag,battery,and check engine light. I had been taking it to a guy that was just clearing the code and not solving the issue or explaining what he was doing. My mom and her parter recomended these guys and I can see why. Melissa at the front desk really took the time to explain everything in a way I could understand. She is a really good communicator. The service was super speedy and affordable. They kept me posted on the progress. I can't say enough. I would recommend them to a family member.

Kristen Webb

2024-04

5 Star service as always! Kathy goes above and beyond to meet all the customers needs. If there's an issue she has a solution. I highly recommend Local Heroes Auto Care

Rachel Gabaldon

2024-04

I'm so glad I found Local Heroes. The team are friendly. I appreciate how they explained what was going on with my SUV. Kept me in the loop of any other issues I did not notice/see. Local Heros on Piner road you are the best. See you again

Kirk Hart

2024-03

I am a small business owner, with three different vehicles, gas and diesel powered. They have taken care of my fleet over the years, and they will take care of my fleet for many more years to come.Besides mechanical work, they will smog your vehicle, and register your vehicle for you! The best one stop shopping !

Josie Bisler

2024-04

I give them 5 star they do a good job on my baby 1994 mustang finely I found some one that I trust and very friendly

Sara O’Docharty

2024-03

Local Hero’s were literally MY Heroes! They were all so kind and I felt like they gave me all the info that I needed. My old truck was no longer able to drive on the freeway. What I thought the issue was was way off base and 1 afternoon spent in the shop has her floating at highway speeds like she’s back in her teenage years. Thank You Guys!!

Yolanda Sinclair

2024-01

Lance is the man @ Local Heroes whom I have alot of respect for because he is an expert in what he does. My Dodge Charger RT 2008 drives like she is brand new. The whole team there is awesome and easy to work with. If u are looking for a great and honest automotive shop Local Heroes is a 20 on a 10 point scale. Special thanks for all you do.

Bill Comini

2023-12

Great experience! Local Heroes did a thorough evaluation of my 1999 Ford truck and set up a prioritized list of maintenance items to take care of it. Toni was very efficient, friendly and professional dealing with us.

Charles Pengra

2024-01

Not every shop has the equipment necessary to smog a 17 ft. camper van. These folks do, and have always done right by me in terms of quality of work and price!

Jean Nelsen

2024-04

Office staff is excellent and friendly. The technicians were skilled and left my vehicle spotless. Couldn’t ask for more.

Bri Guy

2024-01

I was amazed at how quickly my vehicle was finished and everything works great, as usual. I have been coming here for a long time for my vehicle repairs. They always do a great job and thoroughly explain everything that was done.

M McMann

2023-07

We've had a lot of hits and misses over the years but finding our way to Local Heroes (Piner Rd) put us exactly on target. From the friendly service to the quality and care, we've been glad to trust them with our secondhand investments over the years.Thank you to Lance, Melissa and everyone around for everything from smog to maintenance to DMV and back again. We're one GEO Metro down and a couple of Nissans to go.

vicki cannefax

2023-10

The staff is very customer service oriented. I’ve had my water pump replaced, and the timing chain along with some other items this past eight weeks. They’ve done a good job they’re clean they’re neat. I’m always pleased with their service. And they are always finding a way to get me in to get the car fixed for me. Usually when I come in it’s under an emergency situation.Service: Auto water leak repair

Danny Foster

2023-11

Fantastic service. Friendly, incredibly knowledgeable staff happy to explain to me all my questions. They helped me assess the issues I need to address on my vehicle in order of priority with clear breakdowns of the work required and included a digital report with photos indicating the issues. The Halloween decor is cute too ☺️

Sophia Santana

2023-11

They were very nice and informative. They found the problem with my Jeep and had it fixed later that same day at a reasonable price. I would highly recommend this mechanic shop and will definitely be a repeat customer.

Mark Peck

2024-03

Always bring my GTO for the Smog Test. An enjoyable experience every time. Nice qualified friendly staff.

Tarryn Cox

2023-10

They give you friendly service when dropping and picking your car up, updates on how the inspection is going, and a prompt texts to let you know when your car is done. They also give you ample notice of future repairs that might need to be done, so you can prepare financially, they never pressure you into getting repairs.

Christine Wilhoyte

2024-04

Local Hero's is the best. The staff is knowledgeable, patient, and kind. The kind of place you can trust. Absolutely recommend.

Therese Jennings

2023-11

This is now the second used vehicle that we’ve purchased which Cathy has seamlessly (almost magically) registered with the DMV for us! We love Local Heroes on Piner Road in Santa Rosa! So grateful to have been referred to them in November 2021 by Seitz Silver Star Motors!! So many blessings and Local Heroes is among them! 🤩

George Bondarenko

2024-04

I have gone to local hero's several time a while back to give them a shot after my mechanic retired and boy am I glad I did. I had them perform routine maintenance on my truck a couple of time and they were fast knowledgeable and friendly. Brought my truck in the other day (2-11-2022) to local Hero's about a half hour before they opened, Melissa was there to help even though they were not open yet. My truck was intermittently stalling while I was driving, the mechanic quickly found the problem, called me with a quote, and had it fixed that day before noon even though I did not have an appointment. Thank you for your kindness, your knowledge, and for your help.Update (4-2-2024), I recently had my truck in for a possible brake replacement since I have 127K on the clock and have never changed my brakes. The technician did an inspection and told me that I have plenty of life left in my brakes and recommended not replacing them. Now that is a good honest shop, they could have told me that I needed everything replaced at a cost of $1400 but they didn't. There is not a lot of mechanic shops that hold the same integrity. Local hero's is the shop I would recommend, they honest, prices for repairs are reasonable, and the staff are friendly an knowledgeable. Thx again Local Hero's!Services: General repairs & maintenance, Auto engine diagnostic

Stan Gardiner

2023-06

I have an older truck and it needs TLC from time to time. Local Heroes and the incredible Melissa! Have taken such great care of me and my Truck. They always communicate extremely well, are done when they say they are going to be done but most importantly they pay great attention to detail, Identifying any issues of concern and letting me know right away. By far the best place to have Service and repair I have ever experienced. Thank you and keep up the great work!! Love you Guys!Services: Auto A/C recharge, Air conditioning, Auto maintenance

Ann Lasley

2023-10

Very friendly ladies in the office. Helpful and knowledgeable. Price was a little more than I wanted to spend but the work was done in a timely manner and I felt like they really cared about my vehicle and safety.

Susan Hall

2024-02

Just got my car smogged here! It’s fast, nice waiting room and the staff is super! My 2nd time here and I won’t go anywhere else.

Renee Young

2024-04

Such nice folks at this shop! And they had my car in and out in the time promised.

Debra Matteoli

2024-04

I'm a repeat customer. Have used Local Heroes for many years. This visit was for smog certification. Everything went smoothly. The ladies in the front office are terrific, a pleasure to deal with and always go the extra mile to please the customer. I would confidently recommend Local Hero's to anyone looking for competent auto work done with an emphasis on customer service.Service: Exhaust

Lizzy Conway

2023-12

This is the first place my family and I go for auto repairs - the dealership charged my family $250 just to evaluate and didn’t even tell my husband about the charge initially - never again going to any dealership auto repair / but local heroes are friendly, courteous, and honest and won’t take your business for grantedServices: Tires, Steering & suspension repair, General repairs & maintenance, Tire rotations, Oil change

Dessa Israel

2023-11

Got that rat!Thanks heroes. I could'nt clean the mouse nest out of my heater blower myself. Thank you for the belts, horns and the front end noise is all quiet.I can purr down the road again.Appreciate not breaking the bank as well.D. Israel.Services: Steering & suspension repair, Electrical, Auto engine diagnostic, Vehicle Inspection, Auto maintenance

Karen Porciuncula

2023-06

We took our vehicle in to the shop to transfer the title and pay the registration. It's great to have a local shop with DMV capabilities. Cathy was efficient and helpful. Everyone in the shop was great as well, and easy to talk to. This made our experience smooth and flawless. Great customer service!

Sabrina Byrd

2024-01

I have been coming to Local Heroes for well over 10 years and I am never disappointed. Good service all the way around.

Bruce Gianola

2024-02

Great service friendly people kniwagable and solved my smog repair issue .highly recommend them!