4.2 (13)
512 Wilson St, Santa Rosa, CA 95401
(707) 595-0386
bikepartners.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Newman
2023-10
Retail by appointment is ridiculous. Bike shops should be helpful and accessible for members of the community that need parts to help them get to where they are going. If you're hesitant to be that kind of a contributing member of the community because of all the derelicts, perhaps you are in the wrong neighborhood.
Miche
2023-05
Geoffrey is so awesome! He is an outstanding resource for anyone looking to invest in a quality bike. Geoffrey assisted with my repair and thoroughly explained what he did to make the bike function better. Bike Partners has an awesome and diverse selection of bikes. I recommend Bike Partners for a quality investment and future care. Happy biking!
J Lin
2022-05
My partner and I rented a Bike Friday tandem for a 3-day break from the city. Geoff really went above and beyond to make sure that we were taken care of despite life throwing some significant curveballs his way, and made sure his assistant Justin could meet us at the shop, get the bikes fitted, and set us up with lights and the necessary kit. The machine itself rode beautifully and we'd gladly come back if we ride in the area again!
Arjun Agarwal
2022-05
Geoffrey and his bike shop are really great. I was looking for a specific model that was proving hard to find near me, but he was willing to test and ship the bike in a reasonable time frame. Despite shipping across the country the bike arrived in great condition and it’s been a blast using it.
Transparent Utopia
2023-06
Great selection, folding, electric, and family cargo touring all on hand. Geoffrey & Justin are extremely knowledgeable and passionate about cycling, and it’s impact on the 🌍 planet, and can yak about greentech and bike tech all the beautiful day
Patrick McLaughlin
2021-05
During a pandemic, bike shortage, Geoffrey of Bike Partners had the bike I needed. Geoffrey takes great pride in his work and shop. He meticulously packed the bike and shipped it to me. I am very happy I found Bike Partners. Please seek out Geoffrey first for all your bike needs and questions.
Robyn Gold
2019-05
Geoffrey made a bike rental/outing for myself and my two boys (age 8 and 12) a doable, positive experience! He went above and beyond to make sure the bikes fit my kids, particularly my 8 year old, gave me a lesson in everything I needed to know, helped me load the bikes, and even offered to come pick the bikes up for me when we were done. The bikes themselves were fantastic and we had a great day out riding, but more than that, Geoffrey’s customer service and genuine caring that I had a good day with my boys riding is what will guarantee that if I ever rent bikes again in the area, I will return to his shop and recommend him to others! Thanks Geoffrey!
Wayne Thornes
2016-05
My wife and I planned our own 5-day, self-supported tour of the Santa Rosa area, and rented the Smolenski tandem from Geoffrey. He made sure we were set up appropriately, helped us out with maps and gear, and provided advice on road conditions (traffic, road condition, shoulders, etc.) around our planned routes. He also took the time to make sure that both my wife and I were appropriately fit to the bike, and provided us with everything we would need to make minor changes as we rode. He even met us based on our own schedule! The bike performed fantastically, and we had the vacation of a lifetime!
Nathan Baxter
2020-05
Attempted to purchase a hard to find accessory for my Tern bike online. Had my order cancelled and was accused of fraud because I live in Australia. I still haven’t received the funds back on my credit card I used for the purchase, but have received a long winded email about how it’s such a terrible world we live in where you can’t trust anyone.
Sean Thorniley
2017-05
A solid local cycling business that is truly a part of the community and supporting it! They many who are truly in need. Nice folks too ;-)
Go Veggie
2023-05
Knowledgeable owner
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