Dollar Tree

Jerry Beatty

2024-03

There are only 2 Dollar Tree stores that I shop at in Santa Maria and they are as different as night and day. THIS review is for the location in the Spencer’s Center on South Broadway.First off, the staff are rude and unwilling to answer questions. I made a purchase of items at a cost of $5.00 and change and knowing that there is still a coin shortage, told the clerk that I didn’t need the coins back. I was told by the clerk that they don’t do that (even though the Orcutt store does) and she further explained in a very condescending manner that SHE has worked there for 7 years and has never even had that asked of her. REALLY????At any rate I made my purchase only to find out that I didn’t need the items anyway and the very next day brought the same exact items back, informed a manager that I had a return to make and was told that the clerk (who had a line of 7 customers already) could do my return. (Notice that I said “return” and not “exchange”).After 5 minutes of waiting for my turn, this same manager opened up a register and offered to assist the next guest which was me. I brought the unopened items up to the counter with my receipt and asked for a refund. This one told me they only do exchanges and not refunds. I asked her to show me where in the store it says that and she simply said “it’s store policy.” REALLY???So moral of my story is to NEVER EVER shop at Dollar Tree on S Broadway unless you are the type of person who likes to be treated like crap.By the way, the Orcutt store is cleaner, has a better selection, they DO have a way to keep the coin that you don’t want and they DO allow returns. I only went to this other store as a means of necessity.

R. Araujo

2021-05

Pre-ordered 50 balloons for my son's birthday on January 16, 2021. They were perfect and ready when I picked up. Anyway, 2 balloons got away from me in our home... THEY ARE STILL FLOATING TODAY (FEB 25th 2021)!! Obviously great quality balloons!Anyway, the employees are consistent helpful. The place is always clean and well stocked!*update* it is now March 13th 2021 and one balloon has come down, the other is hold strong. Again, great quality 👌🏽*update #2* it's now April 9th 2021. The last balloon is still holding strong!

Shawna Presley

2023-09

Very obvious the only people willing to actually work are the new people. While the cashier was filling balloons for me, 8 people were in line behind me. The manager was at the next register playing with one of the register toys. When one of the people in line ask the manager if he could help them he was annoyed, irritated, and put out and he didn't even try to hide it. I went there the day after that and again they were very busy, longline, one cashier. I asked the cashier if you could call for a second cashier, he did, however no one came up, even though there were two girls in the back talking to each other. Unbelievable

Brittany Bruno

2023-07

Horrible management and the staff is unfriendly and ghetto! Ever since the GM, Richard left the store has gone down hill!! The store is never stocked and the store looks like a tornado hit it meanwhile the staff is all on there phones even while checking people out. You tell the managers even the store manager and they don't care. My family and I will be shopping from the Dollar tree in Orcutt for now on. Alot of people we know are having the same issues there. Time for the district manager to get involved!

LvnLifeJoyfully

2023-10

I sure do like this place! It's always clean stocked well, the workers are courteous. I went in looking for batteries pumice stone and a sink stopper all of which I had plenty to choose from. Speaking of courteous, Angel is an awesome asset to this place with his genuine care and professionalism to all those around.

Claudia Schramm

2023-05

Love this store. They're holiday section is always stocked full!

Mayra Santillan

2023-12

Lady with the glasses who’s cashier at night, has a disgusting attitude. She seems miserable with no manners

RONALD GARDNER

2024-01

Friendly and helpful service and LOW prices

Duane Morse

2022-05

They still call themselves "Dollar Tree", but their price is now $1.25. I guess Buck 25 store just doesn't have that ring. But they still have those good deals that you can only find there. Of course just don't expect them to last longer than a dollar's worth. Although sometimes I do get something that is pretty good!

Marc Coltman

2023-05

Cool snacks, better than spending 3x the amount at a big name store and the people that work here are way cool. We get greeted when we come in, talked to all through the store ( not to the point where it is irritating). They are just friendly

Nicole Hardman

2023-05

Went to this store and they were closed! They were supposed to be open until 10pm and we got there with 5 minutes to spare. Unless hours are wrong on the internet, they should have been open!

Pamela Perez

2023-07

I came here today and there was only one cashier during the hour or so I was in the store? Long long line .. what’s up with this Dollar Tree? Get your managers on track…. Very poor or no service!

Myrna Davis

2022-05

This my fun store. I love the arts and crafts stuff i buy for my grandchildren. Great customer service. Cashiers are polite and kind. Always friendly so far

Chris Vargas

2023-07

Good place always busy. Sometimes little wait llunes line . If your on a budget great place for knit knacts

Cleona Bautista

2023-05

Love 💵 🌳 $1.25... still lots of good items for a great price.It's my go to store for the grandkids for sure!!! They love it!It's great for decorations and balloons etc...

Victoria Rose Patrick

2016-05

GreAt supplies for a craftaholic like MYSELF AND they seem to NEVER be out of stock of WHAT I am looking for. They ALSO usually have new and reputable products on a regular basis. COME ANY time and you won't be let down!

Lanie Ross

2020-05

This is the best dollar store we have in our area! The manager is a little off but everybody that works there is pretty cool for the most part 😜

DICK FLORY

2015-05

very rude personal. they never greet with a hello, smile. one cashier never ask how you doing find every thing ok. but the store overall is well stocked

Mike Wobrock

2017-05

People are usually nice. Lines aren't too long. Good place to grab something you need in a pinch. Lots of cheap greeting cards!

Michael Achterberg

2022-05

Went here to pick me up some soda. We bought a few more items. Great place to find what we are after.

Eddie Bausley

2023-05

It was nice clean they had a lot of stuff. The staff was nice.

sheba and danae hernandez

2016-05

I went to buy a few greeting cards only to find the doors locked! It was 8:45pm The sign in the window said they were open until 1030pm and so do multiple websites! I called and was told it was a typo - come on, the sign and yellow pages. Even the DOLLAR TREE WEBSITE all made the same typo:0 Not likely.

Irma Loveday

2022-05

It was great. Found some great buys. Checkout clerk was very nice.

shirlene s

2019-05

So much cleaner n organized than the other one on blosser. Also you dont have to wait very long in line like you do at the other one as well..

Lisa Thompson

2021-05

This is a clean store with great customer service. parking can be challenging at times but you can always park in the back.

Barbara Roberts

2022-05

Best store for all the "stuffs^ you didn't know you needed.

Marnae Mckeehan

2017-05

There r some really nice people who work there I have never had a problem at all

Marta Bissell

2018-05

The Staff at This Location is Totally Amazing!! Meet and Greet You and Work as a Team!!! The consistency is right on.

Tina L Clay Clay

2022-05

Thanks for asking me to donate to military today I pray the note book helps God bless you all.

Pavel Popov (Pash)

2023-09

Large selection, good price.