4.7 (50)
500 Madison St, Santa Clara, CA 95050
(408) 882-7207
thetailsinthecity.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
deanna Shelton
2023-05
They did such a great job! It was Kiwi's first time getting groomed. They did an evaluation to make sure she'd be ok and she passed! Bree Han did a wonderful job! The customer service was great! They were very kind and treated Kiwi 🥝 so well! I will be going back! 😊
Virginia Snyder
2023-05
Brought our miniature short-haired dachshund in for a bath. Ears are very clean, nails trimmed and he’s so soft and fluffy! He loved it! The ladies were nice and very prompt. We had a great experience and will be back!
Liz Gordon-Stoll
2023-08
That face says it all! Finn has historically been a terrible dog-barker and biter, but he is always perfect at Tails! We love Jenna and her team!
Taly Taly
2023-05
I brought my furkid to see Anna and first time had came here in October and I loved it! She did an amazing job on my peekapoo Angel. She didn't miss anything, everything was nice and short and so well groomed. Loved the cute bandana she had on too! Thank you and will be coming here from now on an seeing you soon for her next haircut. 🐩☺️
Nadia Kolesnik
2023-05
I’m super happy. This was our first visit to the salon. we are very pleased dog returned home like new🙌
Nanci Moore
2019-05
I love this place!! All the girls are great with my pup. Ali is my go to groomer and Rocky always comes out looking and feeling amazing. He loves going there and pulls the leash with excitment.
Pam Nash
2023-05
Such a blessing I found this place. This is the best grooming salon I have been to. I have spent so much money in the past on bad and inconsistent cuts I began grooming my standard and doodle myself. My dogs are calm when I pick them up, my cuts are consistent and my pups look so good. This team really knows what they are doing, and they are great with the pups. I strongly recommend this place if you want a professional cut and know your pup is safe in their hands
Fran Vader
2023-05
Jenna is not flexible at all! I missed an appointment (which I have never done before) and was charged $31! No negotiation. They do a good job, but not worth the hassle. And, their prices are very high. Might as well pay for a mobile groomer and avoid the BS!
echang65
2021-05
I've been taking my 2 year old Aussie Mix Bailey for the last two years and have found that Kailey has always been my go to groomer! Bailey and I have always had a great experience here, and Bailey looks gorgeous after!Shop is small, but I don't mind it as it gives them a chance to give personal attention to each pup that they are grooming.Workers are always conscious about COVID requirements and social distancing as best as they can as well.Ask for Kailey!
Mark HK
2021-05
Tails in the City know their business and they do a good job. Our Terrier had the usual: a haircut, nails clipped, and shampoo. He came out looking quite smart, but on close inspection they missed a few details. The price is reasonable and they are good at handling dogs.
Janet Davis
2022-05
Atmosphere is very nice. It's rather pricey, which is understandable due to inflation.Only negative remark I have is that they don't use any protective gear so that they don't get bitten while grooming. My cat is a fussy old lady and tends to nip or scratch when she's over being touched or messed with. Consequently, she bit the groomer. I was charged an additional $50.00 and an additional fee ($15.00) for dematting, and another fee for using a credit card for payment, bringing my grand total to $210.00. Pretty heafty bill for cat grooming. Oh, and I was asked not to being my cat back to them due to her biting. Uh, yeah, I specifically asked if they used air bubbles or cones for protection. She said no, that it's not an issue for them...well, seems like today it was. Anyway, my cat looks good so I guess my quest for another groomer continues.
Chilly Willy
2020-05
HelloJust picked up my 12week puppy and I would like to give Jenna a shoutout.This place is great! Nice staff (Jenna is very interested in your pup) and it shows.Thanks for a good job! I will be backBill
robert garcia
2023-05
Brought our maltese in for a complete grooming and they did an excellent job he looks so beautiful thank you Jenna and everyone for such a wonderful job I highly recommend this plce
Erin Turner
2021-05
Took great care of my three dogs today. I have two older and one slightly disabled and they all came out happy and looking great. A little pricier than others but you get what you pay for.
Chanice Singh
2023-05
Friendly and helpful staff. My dog was very comfortable there.The groomers we had before left him traumatized and shaking when we picked him up.
Alice Baum
2023-06
My dog looked adorable and everything about the visit was positive. I definitely will return!
Ananth Chellathurai
2023-06
Pricey but totally worth it, my pet looked so good when I picked her up.
Charles Schulz
2020-05
Jenna has experience in cocker spaniel grooming; very hard to find. She and her crew take the time to do the job right, and take pride in the quality of their work.
Ammi
2020-05
I will follow Jenna anywhere and we have!! She does an amazing job on our girls!! She is the best!!!
Alan Sien Wei Hshieh
2021-05
We have been coming to Tails in the City since Sôna’s gotcha say and we love Jenna and the staff!
Amy Rossignol
2023-05
My dog had some matting and they did a great job grooming her.
Kambiz R
2021-05
Very professional groomer, i am taking my dog there over a year and supper happy with them , even i have to drive 10 miles to there
Jessy Rodriguez
2020-05
Very friendly staff and they do a great job in getting your pets clean and looking great! They also take cats, which isn't super common as far as I know
Rachel Gonzales
2020-05
Jenna did an excellent job!!
Jose Galvan
2023-07
Very friendly staff, couldn't ask for better results.
Rusty Peterson
2021-05
Great work. Very happy with the results. Great price, too.
Nien Dam
2022-05
Good grooming work. My dog looks great.
Shawn Tabai
2020-05
Nice people, great grooming. Couldn't ask for more!
Kathryn Clark Fedora
2019-05
Love having Jenna to groom Sophie!!
Nelson G Cubias
2021-05
I do not like it very much
Monday | Closed |
---|---|
Tuesday | 6 AM-5 PM |
Wednesday | 6 AM-5 PM |
Thursday | 6 AM-5 PM |
Friday | 6 AM-5 PM |
Saturday | 8:30 AM-5:30 PM |
Sunday | Closed |
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