3.9 (461)
631 S Main St A, Santa Ana, CA 92701
(714) 338-2578
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Smith
2023-08
This location was a hot mess. The ceiling was falling and there was water, dripping from the ceiling and big puddles all over the floor, 10 out of 10 would not recommend this store is a hot mess. A lot of homeless and sketchy people on the outside the cashier was super sweet, but not sweet enough to go back to this location and take my life in my hands 10 out of 10 again do not recommend.
Samuel LL
2024-02
I felt do unsafe trying to just park here. There were so many people with all their belongings like tents and bicycles. One man started waiving at me as I drove in so I just left didn't even Park. It's like the birds sene in the Hitchcock movie. They need security or call the police to disperse the entrance. It's crazy how many were there. I KNOW I COUNTED AT LEAST 30 PEOPLE LIVUNG RIGHT IN FRONT!
Jimmy Gil
2024-04
5 out of 5 stars great experience super nice employees big shout out to Yesenia very friendly and helpful.
jose dlt
2024-01
Besides it being dirty and bad customer service man the area is beyond ghetto apparently they also offer you fake ids and people literally doing drugs outside while the security guard just stands there looking at them and doesn’t even do his job.
Esirele Mikore
2023-08
Their prices were affordable, making it a budget-friendly shopping option. The store had a variety of products, from household items to snacks and toys. While it's an affordable option, I wasn't satisfied with the overall shopping experience and the quality of the products.
ARMANDO CERVANTES
2023-10
Do not go get your packages in this store when the attendant is on break, she will make you wait till she's back from it. - Also, I have called OSHA and the health department because of their non-functioning bathrooms.
Fanny G.
2022-05
People from this store specially the manager have no customer service skill they are rude and unapologetic. Manager said they closed at 8:55 pm but the sign says 9pm
Diana Munoz
2023-11
Nice store nice employees especially Yesenia she was so helpful and nice.
Daniel Venegas
2023-05
Staff is really nice but I have been trying to get a mini dust pan for like 2 months that I really like from dollar tree but every time I go to see if they have it they are always out of stock. Employees are nice but some of their merchandise is out of stock.
Natali Solis
2023-05
The store sign says the store closes at 9pm Mon-Sat and I tried to go in 10min before closing time and they locked their doors. Other stores respect their store hours and allow customers in even a minute before closing time ! The store didn't seem like it was a mess for them to close it 10min before their closing time!
Lupe Ortiz
2022-05
I gave it a star by mistake. This place is horrible , long lines and other employees just stand around on social media . The manager is a joke and unprofessional. I've already made several complains to other managers in other locations in hopes of change. No changes done. The store is filthy and unorganized. That place needs better management.
Jacqueline Quezada
2020-05
I went in the morning on a Friday around 10 am , the lady that was cashier was nice , I believe her name was Rosa. On the other hand , the young lady that was stocking candy , has horrible customer service. I asked for help to get an item that was out of my reach and she answer, " didn't you see the ladder?" I said , no? Then she went to show me and said to grab it myself. I was so confused at that moment. That's a liability to the store . If anything were to happend to anyone , people will sue Dollar tree. Please teach that young lady , customer service and give her better training.
Salem TheDireShipper
2020-05
Depending on the day the line can be long or short, but pretty friendly people, I just can’t do with the homeless and drug dealers nearby, and not to mention the people selling fake papers.But really the stores a good place big selection and I love it when they have those pretty fans I love
gabriela garcia
2023-06
This store is good. You can find many things here
Beth Green
2023-05
Best Dollar Tree I have visited-there have been many! Clean and organized and helpful manager. Thanks for a pleasant visit.
Sonia Marie Mirza
2021-05
Better products for your Dollar by far. And better sm3lling aromas from their products also. Fun kits and their items are multi purpose in all areas from personal care to home decor and more. Love it. Thank you Dollar 🌲 Tree.. 💝🌞 🙂🙂
Beth
2017-05
Some pretty good deals, but don't expect quality. Sometimes they get some neat stuff in. Their stock slightly changes from time to time. But some of their stuff is a damn good deal, like the hand soap. Their brand comes in quite a good-sized bottle. The LA's Totally Awesome neutral cleaner is good too. It's concentrated, so you mix a little bit with water. One bottle will last AGES. When I was in this one, they had the cheese Pringles, though in a somewhat smaller package. Still, not gonna pass that up. This is about the cheapest place to get Campbell's tomato soup, too. 15 ounce cans. There's quite a few interesting finds as well. My only complaint is that they rarely have more than one cashier going.
Yvonne Saldivar
2023-05
You can find lots of different items for a buck, also plenty selection of greeting cards for all occasions, gift bags and accessories
Cuong D. Nguyen
2021-05
For the budget-minded shoppers, good prices on lots of items (not all, so do compare prices!) Merchandise change often so you might not get the same thing(s) if you come back the next time, hence keep that in mind!
Robert Starr
2018-05
Employees very helpful unfortunately the stocked items "Meeh" ! I don't particularly care for Hazelnut although sometimes vanilla cream is fine for a change of taste
Lourdes Soriano
2022-05
A horrible store with only 1 cashier & the manager around talking to another worker. Horrible customer service besides no AC in the store. My suggestion to the owner is to close that store ,the store unorganized.
Jeceliz Moreno
2017-05
It's never organized, the staff never know how to answer your questions, and the bathroom is always out of service to customers. I love Dollar Tree but it's the way the staff act that make you dislike this particular location.
Idee S
2019-05
Good place to shop for a cheap priceI come here all the time and I'm always happy with the things I buyIf you want a cheap store to shop this store got you
Sally joya
2019-05
Worse service, long line with only one cashier. Not friendly at all. Still go there cause they have good stuff.
Margarita Chavez
2023-12
Is Way Gonna May The Top
#Valeria Herrera's world
2018-05
Well they have great stuff it is just that people make it very messy . And sometimes tjeir products don't work. Also some of the things are in very bad shape and sometimes their products are already opened . Other than that it is great
trevor wald
2021-05
Great prices and you can hang out front all day and get loaded.its the coolest dollar tree ive ever been to.
Nelma Santos
2016-05
Management staff sucks starting with "store manager" Rude and disrespectfull. I don't understand why the girls act like touch guysIf this what the store has become I will take my business down the street 99 store girls look and act like girls
Bryan Black
2017-05
Good for you quick simple needs but don't expect quality merchandise or you'll be highly disappointed
Steve Meeker
2016-05
The staff at this store were extremely helpful! I called about an item and they had it waiting for me with the quantity I asked for when I arrived.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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