CVS

pia johansen

2024-03

Having done price comparisons at 3 stores, I found CVS to be budget conscious, the staff friendly and very knowledgeable about the items I was interested in. They also explained how to combine the sales prices with the coupons I had accumulated. In addition, they were quite informed about reading the ingredients when comparing store brands to the big brands, and how to know the difference. I was very impressed and left a delighted and satisfied customer.

Micah Farman

2024-01

I can't believe the rudeness and negligence of these people. They didn't even know that they were participants in the bridge access program, essentially turning me and probably many others away from getting their vaccines. These people are a disgrace to healthcare providers. You are supposed to be serving the community! I can't believe the state of healthcare in this country, and these people are absolutely complicit. Whoever just hung up on me after i told them to stop speaking over me, deserves to be written up by their superiors. I just cant believe it.

Josh Fathollahi

2023-12

I moved to Marin county for work recently, and this is my favorite CVS. Mainly for the friendly staff & pharmacist. The store itself is a standard CVS. They could keep the ice pop flavor of PRIME drinks in stock a bit more.

Megan Schirmer

2023-08

Well I don't think they have to do anything as long as the shelves are well stocked up. The store is kept clean, and from what I could tell they gotten it to where the items are where they are suppose to be! But the employees are always busy doing things either checking people out or stocking when they can. And they are always very friendly to me with their greeting me, and polite conversation, and says good bye!

The Kolaitis Family

2023-12

Seriously the worst service ever, pharmacy is slow, they don’t follow up and I have to keep calling to get my prescription refilled.

Catherine slater

2022-05

Slow slow service. Especially at pharmacy. Several people working but only one willing to talk to people. Even with long line.Also store seems to be closing out of merchandise?

Rebecca Li

2023-05

Worst pharmacy experience ever! I placed the order for 8 covid testing kits online for my husband so my insurance would cover it. Got an email confirmation that it was approved and ready to be picked up. The 3rd day I went to pick it up, thinking it's gonna take me 5 min. It took me 40 min! After waiting for my turn at the pick up line, Vilma the pharmacy tech greeted me. I told her what I was there for. She seems to got the hang of it. While She was still working on the computer, I asked if she can check if my daughter is also eligible for the testing kits each month since CVS.com told me our insurance was 'ineligible'. She told me I have to get the testing kit from the front and come back line up again. I was not happy about it but did when she said. After getting the kits and waiting for my turn again, she told me it's gonna be another 15 min of wait. She was going to keep my insurance card but I was afraid it'd be lost so I said I'd come back for it another test. I asked her where is my husband's kits since that's the reason I am here for. She seemed to have forgotten about it and started to check her computer again. She couldn't find the kits and kept asking me if I had picked them up. After I told her I haven't, she kept saying the call you got may have been late, after you have picked up the kits. I told her again that I have not picked them up and that's why I was here today. She looked everywhere and told me they don't have it. Eventually the front desk manager scanned 8 new kits we got from the front and he was able to ring 2 bottles of rubbing alcohol as well. When I asked Vilma, she had told me that I had to check them out at the front. Overall I feel Vilma is unkind and incompetent. It took me 40 min to pick up free kits that has been approved by the system. That's why they are 'backed up' she has claimed. I suggest everyone to be aware of this place!

Pierce

2022-05

Consistently rude pharmacy staff. Recently I was told my medication was out of stock and would be restocked within 24 hours. When I followed up I was told it would take a week to be delivered. When pressed on it, the staff member was short with me and pushed me off the phone.Additionally, their shelves are always empty. I also had a cashier pester me to get him a job at my employer.It's wild how poorly run this CVS is. Trust me, go somewhere else

Juan Munoz-McCue

2023-05

Came 10 minutes earlier and the representative allowed me to get into the store realizing my urgency to buy papertoner. That to me meant a lot and give you the idea of great customer service. Thank you!

Jen R

2023-05

They have no sign with the correct store hours on the doors, and the online add hours that were “confirmed” a week ago are wrong. I’m at the store, and it’s 10:54 pm on a Saturday, and the doors are locked, and the lot is empty? It's annoying that the correct hours aren't posted on the doors or in the Google ad. The store staff has always been great, and the manager is fantastic. I understand everywhere is short-staffed but you need to let people know the real hours and stick to them.

Helen Hebert

2019-05

Worst CVS EVERThis place has always had the rudest pharmacists and techs. I always regret having my prescriptions filled here. The tech who helped me today had all kinds of attitude, made me walk to a different register, then when I got there, changed her mind again. She acted like it was all my fault. Big scowl on her face. Very unprofessional. Rite Aide is across the street. Walgreens isn’t too far away. Go there instead.

M͠a͠t͠t͠

2017-05

I was waiting in line for a good 15 minutes. One of the pharmacy technicians just glanced at me and totally ignored me. Then some older gentleman walked up to the front instead of waiting in line and that pharmacy technician took care of him instantly. I then was helped and the technician taking care of my needs could not explain why I was texted by cvs with the wrong amount of prescriptions and the fact that the text message said I have eligible prescriptions to refill. I asked her what the definition of eligible meant and she totally ignored me and did not seem to care at all. In all honesty this place has always been a difficult and care free experience with crass employees who don't seem to care about you much. The actual store employees not in the pharmacy are decent workers, but those pharmacy people are a bit smug.

Paula Davies

2023-06

CVS on Las Gallinas is the best. Even with a limited staff they keep the store clean, attend to their customers and have a great attitude.

Jas Halyard

2018-05

Come here quite often to pick up meds. Taty definitely made me consider going to another CVS for medications.. She was extremely stand offish and had an attitude for I don't know why. Not sure because I am of color or not, but there was a huge difference in her mannerisms towards me than the Caucasian customers before me.

Blair Dickens

2019-05

Overall not bad and convenient if you are shopping in the Northgate area. I was using the pharmacy on this trip. The pharmacy seems to be a bit slow and understaffed. There was chatter among customers in line on how long it always takes to get scripts at this location.

M McDonald

2021-05

The absolute worse cvs store and drug store I have ever been to in my entire life. The cashier was so incredibly rude. Please write your complaints directly to headquarters. In the meantime steer clear of this store.

Malishjan

2021-05

In the twenty years leaving in Terra Linda I have seen many different people working in this pharmacy as today July 29/20 this new pharmacist has the highest standards of being a bit...especially in these hard times of coronavirus that getting around is difficult and no understanding of customers care.

Angelina Garcia

2022-05

I love this cvs the managers are very coupon friendly as well as the staff. The night manager is so very helpful in every way.... Thank you keep up the hard work it always pays off. I appreciate your kindness D

pedro araujo

2017-05

It really gets its stars for being so convenient in a part of town that is hard to find anything selling the essentials in a somewhat ordered environment. I recently visited and asked one of the store clerks for help and he was obliging which was appreciated.

Victoria

2022-05

Horrible customer service and pharmacists are incredibly rude. They don’t have your prescriptions on time and when they say they will. Pretty dangerous for people who depend on certain medications. Don’t choose this location as your pharmacy.

carol conklin

2020-05

The cashier through the receipt at me because she didn't want to touch my hands.. wow. Then when I said why did u throw that at me she picked it up and threw it again. Wow wow wow...So rude.

Scott

2018-05

This was an average CVS store. Although they had the electronic payment system installed it didn't work. They had what I needed in stock, I bought it, and I left.

Francisco Camara Pech

2023-05

Just make sure you called before going because it says today they close at 12AM and actually store close at 10. Other employees are amazing!

Michael Zaydman

2018-05

Very nice and friendly staff, sometimes I spend more time when i planning when i pick my medicationVery nice system to refill the prescription: by phone and on-line

M

2020-05

customer service with an attitude. better to go across the street to riteaid. i shouldnt had any second thoughts about the low google reviews before going here out of convenience... absolutely regret it. waste of time and money.

Mai Sammur

2017-05

More than 20 minutes standing in line to get medication from pharmacy. Seriously understaffed and they don't care. Would have given them a negative star if there were any!

Allison Koven

2023-05

They LOST a prescription my doctor had called in for me . I have never had this happen in my life!!!

Dylan Senn

2022-05

Called and was on hold for an hour before getting through. How hard is it to pick up the phone

birdonthehorizon

2018-05

Pharmacists are efficient and helpful, with client well-being in mind.

Yoav K

2023-05

Came at 22:22 and found it closed