PetDoors.com

Cory Bronnenberg

2022-05

I ordered the Endura single flap Vinyl door for a sliding glass door. This is a well-built, solid door for the price. I was initially concerned about how the fit would be for preventing drafts once installed, but the two sets of weatherstripping took care of the potential drafts of cold air coming through. (Installation note - don’t put the weatherstripping in place where the spring loaded adapter is located until the door is seated in place or it will wedge the weatherstripping into the channel and make the install a little harder). The install was extremely simple and intuitive, and the kit came with everything you need to install.Functionally, the door is great. Once our Golden Retriever figured out the use, she’s in and out all day and we don’t have to constantly open the door for her anymore. The flap isn’t too loud, but you do hear it when the dog comes in hard (we have a cat who figured out how to use it, but we never hear her leave because she isn’t so forceful).Service was great as well. When I placed the order, I received an email within a couple of days letting me know about extended lead time, with a follow up once it shipped with tracking information.I’m very happy with this purchase, and would recommend this as a solution for renters or anyone without a traditional swing door to install a pet door.

Jessica Spencer

2023-05

Absolutely LOVE our pet door. It looks great and you can tell is really well made. Seamless installation and my furry best bud instantly picked it up. He’s kind of a genius though. Would highly recommend!

Carmen A.

2021-05

Wife had a very bad experience purchasing a Hale pet door. We received the incorrect size. I tried to call them multiple times to request a return label, which is their recommended avenue for communication, left messages, never received the courtesy of a return call. I ultimately attempted to contact them for a return through the online chat on their website; however, it kept disconnecting. Finally, on the 7th attempt, was informed they would send me in two to four plus days a return label. Before receiving the return label, they were quick to send me an e-mail informing me they would be assessing a 10% restocking fee. I protested that I had communicated within the 30 day time period for a return so it would be unfair and unacceptable to charge $69.00 just to accept a return. I believe they never returned my call in order to purposely delay my return to charge me the restocking fee. I later found out that the Hale pet door is cheaper on the Hale website. Hale even gives a discount for adopting a rescue. I cannot recommend any purchase from Petdoors.com-they are absolutely unprofessional, unhelpful and have the worst customer service EVER! Don't waste your time or money buying any product from them!

Gina Garcia

2015-05

I ordered a stock sliding door insert and was amazed at how quickly it arrived! It is a better quality than ones I've purchased in the past from pet stores. My dogs are happier and so am I! Before I ordered I called to ask questions and was assisted by a very friendly person. Thanks for the great customer service!

Ricardo Tan

2017-05

Perfect place to work as a student! You can plan your hours around your schedule, you get to do interesting and meaningful work if you seek it out, and, best of all, you spend the day surrounded by fluffy dogs to keep you distrac-- focused!If you or someone you know is in need of a pet door, you can expect amazing customer service from our dedicated team of dog-lovers

Yarina Valverde

2017-05

These guys are the best. I got their brand, which is made in the USA and super high quality. They make a sliding glass door panel with a dog door in it that you can take with you to your new place, great if you rent.

Kate Hendrickson

2017-05

I had a special need that required a custom pet door and their customer service was top notch! Not only did I get my door quickly, it matched my needs perfectly, was high quality and easy to install. Thanks PetDoors!

Mary Radspinner

2018-05

I appreciate that Kelsey was patient with me and my situation with relevance to winter, door size, screen size - I have a really weirdly constructed door and a rather fat cat named Mia. Kelsey came up with a great idea for me which I will use for the winter, and another idea for summer, and it is very economical. This is an excellent company!

Claire Liu

2017-05

Such a great work environment! I don't know anyone who wouldn't want to be greeted by dogs every day they come into work. Customers are very important to us, so we will go out of our way to answer any questions and help them out!

Rachel Long

2017-05

Petdoors is my dogs home away from home. They probably spend just as much time at the office as they do in their own house ;) They don't know how lucky they are to go to work with their mom everyday! They make sure the pet doors are well tested!

nathaniel souza

2017-05

Great place to work. The doors are awesome. I installed two of them several years ago, one for the cat and one for the dog. Both still work great.

Cynthia Herrera

2017-05

The first time I showed up I was confused since it's by warehouses, and their sign is really small but you'll eventually find it. Even though it is not a normal store, it's a lot cooler since your individually catered to. There is always a dog around ready for lovin'. Nice place to visit

Wayne Mccloskey

2018-05

At 1st I thought it was a little expensive but once I easily installed it and saw how well it was built and the I was more than impressed. Even fast delivery. Thank you

Keith Nugent

2018-05

I placed an order online and then sent an e-mail to change it before shipping. Thet actually called and helped fix my order so I could get the parts I needed.

Mike McCoy

2017-05

I must say I am very impressed with this door, VERY well made, looks great, simple install.

Tres Clements

2018-05

There doors are the best you can get and a great value.

PetDoors.com

2014-05

If you need a pet door, it's the best place to go :)

Patrick Lee

2019-05

Great product and quick to accommodate. Right here in SLO!

Michelle Fox

2018-05

Nice selection and reasonable shipping!!