Walgreens

Пашковский Паша

2024-03

Farmacy - workers crazy slow. A lot of people on the line to pick up farmacy but only one window still working. 1.5 hours on the line

Gaurav Dave

2024-04

It took more than 10 days for Walgreens to tell me that they do not stock the medicine my kid was prescribed. I had to transfer the medication to CVS on urgent basis to get it in time. Absolutely ridiculous!

Aliysiah li

2023-11

Still waiting for my prescription. It's been delayed twice. I drove to the store, waited 20 minutes and asked them what the deal is with my prescription.I gave them my insurance card and after they entered my card's info, they told me to wait until tomorrow to pick it up.Fast forward to today and I got another "delayed" message. I cannot check the website and calling the pharmacy takes hours. I am about to give up.

George Kong

2023-08

They swapped my body wash. I ordered online with a similar brand item even though they had the one I wanted in the back refused to do even exchange without affecting rewards and coupons since i did PayPal purchase. What is wrong with their policy. They can't even use common sense. Made me mad enough to write a review. Bad corporate policies, I don't blame the cashier otherwise. Horrible corporate management.

kangle kangle

2023-05

Lady at the photo center was plain rude.Came in to pick up photos I had ordered online and there was the lady behind the photo counter.1) no greeting or “I’ll be with you in a moment” while she was replacing photo paper2) comes up to me when she finishes and after I say I’m here for pick up she puts her hand over her ear, leans closer and says “can’t hear you” (I had a mask on and I’m naturally soft spoken so I’m sometimes unaware that I am. I don’t blame her there but she could have definitely phrased it nicer)3) I repeat myself and she stands there, with her hand over her ear still, and says “okay, and…” gesturing with her hand, expecting me to know what she wanted me to say. I show her an email receipt and she’s like “I don’t need that, I need your last name” okay lady you could have asked for that from the get go.Thought people doing customer service should know to never assume customers know the process for everything, especially for people like me who has never set foot in this store before 😒Lady that helped me at the checkout counter was nice though!

Kelly Nicholson

2023-05

The white haired lady at the pharmacy was rude to every customer in line before me. When I got to the counter after 15 minutes, and said I was there for my CoVid booster. She said, "No. All the shots were cancelled." I said it would have been nice to be notified. She said in a nasty, condescending tone, "Everyone was notified." I explained I had just gotten a text to remind meet of the appointment, and she cut me off with "No everyone was notified." I pulled out my phone to show her, then pointed out that she was rude and argumentative to everyone I saw her interact with and left. I will not be going back to this store ever again. It was a total waste of an afternoon.

Leesa Salerno

2023-08

Wow! Just wow! I came here to get some simple gauze for my aunt's upcoming surgery. These folks were charging $8+ for some stinking gauze that I found elsewhere for less than $3!!!! Shame on you Walgreens!! People need these things for their health. You should be ashamed of GOUGING people that need this stuff. You're a medical supply!!

Benjamin A

2023-05

Avoid this pharmacy! I scheduled a vaccination appointment online and waited 35 minutes after my scheduled appointment time to get a covid booster and flu shot.Margerita (lady with white hair) was rude, disorganized, and unbelievably slow. There was a slow trickle of customers, but I would not say the pharmacy was busy at all. I was essentially forgotten about for 20 minutes and had to remind Margerita to give me a form that was supposed to be handed to me when I was initially told to wait. I was also told conflicting information about the cost of the flu shot... which to my knowledge is supposed to be free if you have insurance. All around, I had a bad experience with this Walgreens and I strongly advise people to choose a different pharmacy.

Kim T

2023-05

I went there for my child covid booster shot, which was made days in advance on the Walgreen website. When I got there (Walgreen - 1334 Saratoga) several minutes early before the appointment time to check in for my child, the front clerk lady, Margarita, said my child's name is not on the list of what they have (a piece of paper) and did not ask me for any information. I showed her my appointment confirmation place and time on my phone to let her see that it was valid. Okay, so they have a slow or messy system. I asked her if there were any open for my child since we drove all the way there in the windy rain. The pharmacist said she could take my child but it will be 30 minutes wait...no one asked for my child's information at this point before we started to wait. I said ok, went around the store and then to the car for 10 minutes. When I came back into the store 15 minutes later to check on the status and waited for another 5 minutes in line, I notice the same thing happened to the 3 people (Latin) in front of me who made appointment online but did not show up on the store's list of people for covid shots. But Margarita helped them, asked for their information and get them registered, did not do this for me/my child. When it's my turn I asked when it will be my child's turn for the covid shot. Margarita said "you didn't give us your information so we can't take her". What? But she, Margarita, did not ask for me for my child's information when we spoke to her before and blamed me for the process. Then the pharmacist said they are doing me a favor and will take her. Ok...? But I registered online and was very patient with the whole process. Then Margarita finally ask for my child's information (name, vaccination card and insurance card). Good awkward process is moving along. I asked how much longer since it's already passed 45 minutes waiting for something I thought it would take no longer than 20 minutes since I registered online. Margarita reminded me that they are doing me a favor and I shouldn't have this attitude. There was no attitude but merely a question since I have a child in waiting. As she handed me the insurance card back, she said "do you want to do this at Kaiser?" What the heck? I felt like she was saying that Walgreen customers should not go to Walgreen for treatment and medication. But instead, the customers should go back to your doctor, hospital or clinic to seek help for your treatment and medication. So why does Walgreen have a pharmacy section?? But worst of all, Margarita said if you keep up with this attitude, maybe you (my child) should go last with the covid shot. That was the last straw. I asked her if it was a threat toward me? Wow!!! I was not there for any favor as I rightfully and appropriately register my child's covid booster shot on the Walgreen website with confirmation. I was patiently waiting. Why am I getting this awful and inappropriate treatment from this incompetent and ill manner lady at Walgreen pharmacy area. File a complaint with the store manager and took my child out of there without the shot because my child and I were not comfortable with Margarita, pharmacist and how things are handle there. There was another elderly lady who told me that this Walgreen is terrible when I first got there. Unfortunately, she was still sitting there waiting even after I leave a hour and 15 minutes later. I would have given no star for this review, but can't post without it.

Jeffrey Lowe

2023-05

My wife and I went to the Walgreens for our COVID shots. We arrived early but was told the pharmacist is not available for another 20 to 30 min. And was told that we couldn’t come back in 20 minutes and we have to stay at the pharmacy. Our question is, why do you allow us to make appointments when the pharmacist is not available?Kat, a manager, came and offered no apology for having to make us wait. She said that she didn’t do anything wrong so can’t say sorry. She said it’s the fault of the “people sitting at the desk” and the “CEO’s fault”, so the CEO should be the one saying sorry.When we asked for her full name and asked to see her work badge, she threatened to call the police on us because we “are harassing her”. We said yes, call the police. And she just walked away. And look at how dirty the hand sanitizer is, picture attached. I am sure it's not the manager's fault either. I can't imagine what it's like where they prepare the prescription and the vaccine shots.

Bob Uhler

2023-05

Poor Tiffany, the loser cashier got fired from Google making six figures, she's decided to be rotten to the customers and tell them all how poorly google treated her. Her boss, short brunette with glasses and an accent is just as rotten, she told me I should feel bad for poor tiffany and that I should be more patient with her. Fire them both!!!!!!!!!!!!

Matthew Weinstock

2023-10

Very unprofessional pharmacy staff. Reminds me of DMV. Not interested in doing more than the bare minimum.

Kenjiro Y

2020-05

Came here for a photo pickup.1. Late - Estimated pickup time 1:20pm. Arrived at 2pm and was told photo isn't ready yet. I asked when it'll be ready and was told "in a few minutes"2. I specifically ordered 4x4, 4x5.3, and 4x6 photos and paid extra for the custom sizes. They just gave me printed 4x6 and I guess we're supposed to cut them on our own? Why pay extra for it? (photo attached)3. "Need Help" button works but expect a wait. There was a Fedex guy that pressed the button. The intercom called for someone to come over to the photo desk 4-5 times including someone saying "Can someone get that, I'm with a customer"4. Worker told me I need to pay for the photos. I told them I already paid online and I was told I didn't. I said I'm pretty sure I paid for them online and was told I need to pay for them. Walked over to the cash register, I took out my card only to be asked if I used ?Express Pay? and if I did, I already paid for them.5. Worker skipped through the Walgreens Rewards screen before I could enter my phone number. I just wanted to get out of there ASAP so I didn't care at that point.

George Heil

2023-05

Simply horrible! Offering customer service seems to be a great burden to some in the pharmacy department. This is the worst Walgreens pharmacy I’ve ever been to. Don’t expect any kind of help from this pharmacy staff.

KW킴벌리

2023-05

SLOWWWWW customer service & long lines in every department. impossible to get help here. whether it be pharmacy or photo, go somewhere else. nothing is ever quick here, even if you are just picking up an order you placed online. was here for over 90min waiting just to pick up something! would give 0 stars of possible.

Fannie Oliver

2021-05

This drug store truly helped me in finding the perfect medicine to cure my stomachaches! Without the pharmacist's help, I won't feel well right away! I am so satisfied with the experience I had!

Liandre Kelley

2018-05

Walgreens pharmacy usually performs at a mediocre level but never this poorly. I am waiting for my MediCal card in the mail after my legal name change, the pharmacist pretended that she couldn't look up my insurance and I would have to wait until I got it to get my script. I told her I knew she could and she immediately did a 180° like she didn't just lie to my face. On top of that Walgreens gives me different syringes everytime I fill my script, always cheap ones with slippy luer locks. You can order 300 good ones and hypodermics to go with them from amazon for a couple bucks. also, know that they do not contract with anthem blue cross through MediCal. Once the insurance bs passed they were very polite though soooo.... not 1 star I guess?

Zarel Tgr

2021-05

A nice location, conveniently near transit and with a variety of other shops in the area. Pharmacy staff is top rate. Do note that this is not a location with 24hour shopping or pharmacy services. Check with them for the nearest 24hour location if this is something you expect to need.

cl noods

2018-05

Super helpful and courteous employees. I'm especially thankful for the young gentleman who helped me at the photo kiosk. He went above and beyond to make sure my photos come out right.

Ingrid Cukar

2017-05

Seems to be going down hill. Employees would rather talk to eachother then help you find something. I liked the old staff that knew us by name and showed us new items that appealed to our interest.

Danielle Knutson

2023-05

Worst pharmacy of all time. Kaiser is more organized! Don’t waste your time.

Alan Zoller

2021-05

COVID-19 Vaccine by appointment only!

Alan Szeto

2018-05

I come here often for cheap basics for the home. There’s nothing fancy or glamorous about this place, but it serves a need and I’ve never had problems here.

Ronald Jones

2018-05

Overworked employees in a small store in a strip mall that desperately needs upgrading to modern standards. Even though overworked the cashier was really helpful and nice.

Gopinath Elanchezhian

2023-05

Pharmacy is useless. You will be waiting forever. Inefficient!

Sonia Bocanegra

2014-05

Staff and management have poor customer service entered store and was totally rude attitude from them like what do you want and manager wasn't very helpful I believe it was Mary on September. 2013

Franklin Little-Kingpierce

2021-05

Flavor waters were out of stock. They did have cold water in stock.

William Scott

2019-05

This is a large Walgreens store and well stocked. You can purchase Clipper Cards here.

R Fields

2017-05

I love the guys and girls who work here,they are so helpful.I have been going same place for over 8 years.

Nicholas Chloupek

2014-05

Avoid at all costs. Some Rude and unhelpful employees.. Overall a rundown and poorly stocked store.