PetSmart

Jason Lund

2024-02

There's really nothing to complain about with this pet store. Employees are all very friendly and will sometimes greet you at the door. Products are almost always in stock and cleanly displayed, and their prices, even though they've gone up recently, prices are still good because they're still on par with other stores, who've also had price increases recently.

Kimberly Ann Graham

2023-09

I really feel like this store has the best selection of any of three pet supply stores within a half mile radius. We have a lot of choices but this store is my choice! The people that work there are always friendly and helpful. I recently adopted an 8-week-old puppy. Stopped by the store to buy all of the necessities and some of the not so necessary for my new fur baby. One of the young women in the store took the time to introduce me to their puppy coupon book. It has tons of coupons, it does cost you 20 bucks but I saved $25 using coupons from it on that very first visit. They carry all of the premium quality brands of pet food, dry and wet. Some of the median level brands that are always a better price. Whatever you choose to feed your pet, they have it. Their selection of leashes and harnesses is the best of the three stores in the area. Their toy selection as well as treat selection is also the best. I come here quite a lot to fill door dash orders for customers, so I am an expert telling you this is a great store! In addition to the usual pet supplies. They also have a pet hotel, pet hospital and pet grooming facility in the store. Check the website listed in this maps listing to get more details on pricing on those services.

SPtheedge

2024-03

Thanks so much to petsmart hotel folks!! We took our dog there for boarding the 1st time last June for 7 days. We we so nervous, it was the first time in the 10 years we had him that he was away from us.They did such a great job with him. He did great with the other dogs during play time. I think he really felt comfortable there. The folks that work there are very caring and loving animal people.We took him there again this last weekend for just a couple days. Same results!!

Lauren Thornton

2023-10

Maria from grooming is a superstar! Never in 8 years has my shih tzu Chien Po looked so good. I asked her for short face, short body, trimmed long tail, rounded paws, and asked her to leave his white chest tuft but trim it up to make it look nice. She met all of my needs and handled my dog as gentle as a baby. I will most definitely be returning to see her for his next hair cut. Thank you so much Maria, 5 stars for you, you are the best!

Patrick Desjardins

2023-05

Fair price for genuiea pig food. Staffs were very helpful. They have some hamsters and some genuiea pigs but limited quantity. Lot of fishes.

Daniel Vachon

2024-02

I suggest taking the time to go to other stores as the few in the area simply are not very good. The biggest problem aside from higher prices is the aquatics department. These fish are not properly cared for. I would never buy a fish here and certainly wouldn't feed my fish any feeders from here. Went in for a few things on my way home already knowing the store and staff are bellow par and there were literally at least 50 rotting feeders that the others were feeding off of sitting in the bottom of the tank. Less in the other tanks but still a concerning amount. How does that get left so long? They all dint die at once. Many of these fish are beginner level as well and after talking to the employee in the area, it didn't take long to discover they had very limited knowledge on the section. I feel bad for the fish and there is no way I would put anything from these tanks into mine.

Joseph Sickler

2024-03

Adopted a cat here almost 2 years ago. I recently had a son, and sadly, I had to find a home for him. They were willing to find him a new home, and that's really cool. Great place to adopt a cat.

Sueh-Lin Cheng

2023-11

The associate helping at checkout and return was very nice and helpful, that's why I gave the 3 stars. Besides that, other things weren't as good. First of all the store smells really bad of animal waste not cleaned up.Next, I saw there is a pet hotel inside so I wanted to ask about how it works, pricing etc. One associate came out and said she doesn't know much so she'll get the manager. So I waited and waited, other associates came out to the counter but just ignored me. After about 15 minutes or so, I left. It wouldn't be a good choice anyway because I would be concern about cleanliness.

Stuart Scott

2024-01

1. A printed sign states buy 1 Litter and get a 2nd at 25% off. It didn't state which cat litter brand so I had to go around the store to get confirmation.2. PetSmart Purina Tidy Cat Light Weight Litter 17.5 lbs unit is way too expensive.3. Checkout at Almaden PetSmart has only one person checking out customers when there is a long line with 3 other registers unoccupied. Finally another checkout stand will open after waiting too long on the original line.4. See item 3 above: Why in the world PetSmart wouldn't keep at least 2 registers open on the weekend is beyond me. Somebody should look at Trader Joe's or Costco and see how those organizations get their customers checked out pronto.

Eileen Wang

2023-05

Never again at this Pet hotel. The staff is completely incompetent and do not know how to take care of cats. My cat was boarded and he has paw caps on the front and they kept saying that they couldn’t take care of him because they were scared of him and couldn’t give him his food. Now we are out of town on vacation and had actually dropped him off a day before we left. But we didn’t hear from them until two days later telling us we needed to pick him up because they didn’t know how to take care of him. I have lost all trust in them. Almost ruined my vacation because I was so worried about my cat. I had somebody from Rover pick him up and take him home because I didn’t trust that they could take care of him. This cat is a ragdoll. The sweetest cat ever and they can’t figure it out?? The Rover sitter didn’t understand why they were having so many issues with him as he’s been doing great with her. I feel so guilty for leaving my cat there. He looked so sad when he dropped him off.

Connie Maddox

2023-10

I actually was there to take my dog for a visit to Banfield hospital. They have a remarkable staff there. The people are so friendly and helpful and so kind.The vet took her time with me today. Explaining everything and every option.I have their best Wellness Plan as my dog is older now. I’m so grateful for the wonderful plan. I never have to worry anymore about taking my dog in for anything because all visits are covered. Today she was there because she had a seizure. Because she is insured, my cost today was zero. She had X-rays that were quite expensive if I had to pay. Last year the insurance paid for a heart study.

Sharon Robinson

2023-06

NEVER EVER GO TO PET SMART!!!THIS IS WHAT YOU GET WHEN YOU GO.MY FRIEND DOG WAS ABUSED AND SEE THE PICTURE AS PROOF THEY DO NOT CARE. SHE HASN'T EATEN IN TWO DAYS

MIKE. SR Carpio

2024-01

Me and son got some food for lizard 🦎 no line it was super fast loved it

Brian McCall

2024-01

Sparse selection of litter boxes.Really sad animals for sale.1 person at check out with 15 people in line during Christmas shopping season....

Dennis Nazar

2024-02

I guess if you don't use pronouns and have purple and green hair the staff here won't pay attention to you

oziel Villanueva

2023-09

It's easy going the only issue we have is booking with the grooming a simple nail grind or trimming makes it seem like it's a tedious process that they want the next person to take care of but either way it's quick

Anna Kravchuk

2022-05

You should properly care about this poor fish!! You sell them for $$ worst Betta fish buying experience

Rob

2023-08

I've had a dog for about a year now. I use the vet, the dog groomer, the training classes, twice the day care, and often I buy toys and food there. They are a good store and the people really seem to care about my dog.

Bridgett L-C

2019-05

People here are always friendly, including all the smaller services inside. There is always something my cat loves from there and I love that they let me carry her like a dog.

Kris Hu

2022-05

I was skeptical the first time I brought my pit-bull here. This was back of March of this year, 2021.It was first her and I had ever been apart. I think back now it was a lot more difficult for me to leave my dog in boarding for 2 nights than it was for my dog.I think she had a blast. My dog is friendly. Maybe overly friendly.The services here are good and the staff is helpful and nice.This will be my second time using them this coming weekend 8/20. All of my interactions leading up to the reservation and down to pick up was very smooth, and the transition was effortless due to knowledge of their staff.I recommend this place, the prices are totally reasonable compared to other places.

Ricardo Deras

2023-11

Normally buy fish from here and there’s about a 50/50 chance of the fish dying but quarantining and using general cure seems to decrease the likelihood of your fish dying

Tania Ochoa

2024-02

I just wish they have my cat food always in stock

Brian Benson

2019-05

It was cute that Petsmart had their own santa for Christmas.My dog Buddy, as cute as he is, just wasn't having it. LOLAnd by the way, pics with santa were free!

Mike L

2024-04

Stock is ok but the store feels dreary and run down. They'll also try to collect your information promising a discount at the time of purchase but it is a lie.

GAVIOTA 80

2023-05

WOW went in today looking for worms and crickets 🦗 . Clueless of what or how, when ,or how much to feed a 3 month old bearded dragon 🐉. Let me tell you I found HAILEY 🌸 she helped me , I would say so much , so helpful, all the info she gave me , about the worms the crickets. About my little guy “bearded dragon 🐉 “ answered all my questions , and gave me tips , geez she was simply the best ! I wish other pet stores had more HAILEY’s , so kind and helpful ! Let me tell you I did not want to handle the crickets so she was so extra nice in handling the crickets and putting them in a container I purchased wow. BEST CUSTOMER SERVICE I HAVE SEEN N GOT IN A PET STORE !!! Thank you 😊 HAILEY 😊

Verardo Galdez

2022-05

The store has an amazing assortment of items, especially for reptiles. I would have given 5 stars if not for the rude employee who "helped" us and the cashiers who just kept ignoring us and walking away when we asked for help. They know very little and were not patient with even a couple with children that we saw which they were being very rude to as well. Would go back for the selection of items but almost don't want to because of the employees.

Pamela Perez

2023-05

One staff member stopped cashiering to help us with a fish tank and stand all the way to getting the product in the back and helping us check out and load tge oriduct in our truck. Very helpful and friendly!

Maureen Thompson

2023-05

The hotel had very friendly staff. They matched the dogs for doggie day camp in size and temperment. Our dogs hadn't lost weight and seemed quite happy. They were very tired when they did get home. I highly recommend the hotel.

Anirban Misra

2024-04

A one stop Pet Shop includes Stores, Day Care, Pet Hotel, Pet Hospital, Pet Training

Karen Garnaas

2021-05

I was able to find what I needed. The staff was friendly and helpful at both locations of PetSmart. I will be back again soon