4.4 (45)
5650 Cottle Rd #30, San Jose, CA 95123
(408) 578-8527
stores.petco.com
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Anitha Ramareddy
2024-01
My appointments have been repeatedly canceled. Yesterday was the last straw. They called at 12:15 apparently and left a message canceling the appointment for 2.p.m. which I did not receive. When I showed up without knowing the appointment was canceled, I was given vague reasons on why they cannot keep the appointment. Though in the end, the manager and I had a good conversation, I am not inclined to go to Petco for my grooming needs anymore. They gave a quick 10 minute bath, explained they are unable to dry my pet citing reasons of her anxiousness in the kennel, did not wash her face or head citing she would be more stressed nor brushed her. But they charged the same amount for the service.
Mr Guzman
2024-03
The staff was great and helpful, My dog Kittle was happy, for a puppy it’s not easy to get a haircut, I have tried multiple times with another groomer but this time it was different. April was also great!
Marydasan Joseph
2022-05
Please do not take your pet here. They are so lazy to calm down our pet for grooming. Within 10 minute they gave up with half done and ask us to pick him up. They are not even want to clean up their mess… the lady staff was rude..
Tiffany Cardona
2024-04
Appreciate the accommodation even if we were 15 mins late
Matt Clark
2023-05
Took my dog once and they didn’t shave him as requested. They stated that his hair was already short enough and basically bathed him for 80 dollars. Gave them a another chance and my dog looks ok but i was charged extra because they needed to take extra time brushing him which was due to them not shaving him the first visit. His hair was longer than usual and would tangle within a day after brushing. Expected him to look better for $115 so I won’t be back. Staff is friendly though.
Verna Lee
2024-03
It was exactly what I asked for. Great service and care.
Leilani Donnan
2020-05
One of the best places I’ve taken my dog for grooming. Christian specifically is incredible with my dog. He’s patient and offers such a personalized experience. This place is super clean and booking appointments is fairly easy. I love that you’re able to do express appointments - meaning don’t put them in a kennel which is probably my favorite part. You drop your dog(s) off at the time of the appointment and they call you 15 min before they finish so you’re there by the time they wrap up.
Rachel Lancaster
2020-05
Lacey listened to me closely and delivered exactly what I asked for. She was super kind and understanding. My puppy comes back happy, looking cute and smelling great every time! I have recommended her to other friends with dogs and will continue to request Lacey :)
Mohamed ElMazahy
2023-12
Great, you always take very good care of Loki
Carol Loewen
2021-05
Paigey looks adorable. Her cut is very even, the bows on her ears delightful, and Chris was very helpful. I know he had to do some extra work because evidently she wouldn't stand up for her cut. Only issue was that her beautiful fluffy Cavalier tail got trimmed down and now it's just a regular dog's tail. It will grow and I'll make a point of mentioning this next time. I will return and will ask for Chris again.
Karen Hudson
2020-05
Excellent groomer, by the name of Christian at the Cottle Rd, San Jose location. He was caring, He was very loving to my dog. He really cares about dogs, Also, Christian was right on when he said how long he would be in grooming my dog. He has an excellent personality too
Lynnette Sinatra
2020-05
Staff was delightful. Explained everything (my first visit). When I picked up they told me of my dogs behavior and experience they had. The staff also told me about the dog training services. Thank you, Lynnette
Alexia Bautista
2020-05
They told me her bath was going to take 2hours it only took one hour, i feel she’s shedding more than usual now so I dont think they did the “30 min combing”. She was supposed to get blow dried before the bath, teeth brushing, bath, nail buffing, 30min comb, hair dried and all this was done in hour. Plus when I picked her up, her 4 legs where soaking wet..
Roseanna Pollizi
2020-05
I have a hard time communicating how I want my dogs groomed. This time Gigi got it absolutely perfect. I hope she sticks around so I don't have to try with someone else again.
Timothy Pooch
2020-05
They did a nice job with giving my dogs a wash and bath. They got them in right away and they smelled great afterwards!The rating reflects pricing...$50 to wash a 45lb dog is pretty crazy...
Jim Puder
2020-05
They always take excellent care of our dog. Rex is always groomed to expectations, and the staff treat him with a lot of love and care.
Martha Rojas
2021-05
Diana tried her best ti grooms my dog but he didn’t let her. We are thankful for her tried. Good job
Peter Castelino
2021-05
The services did not provide me with the expected results. The team member shaved my dog to the skin. I could have done that if I wanted my dog to look like that. It was horrific and was a huge disappointment.
christine mcafee-ward
2021-05
Excellent service and calmed my dogs down . Treated them like they were their pets. Excellant jobs
Shamika Diaz
2023-05
I've called several times to get an appointment an the employee was rude and jus sounded so frustrated. An never got an appointment.
Van Nguyen
2021-05
Christian did a great job. He's gentle with our dog. Very nice demeanor.
Lori Mendez
2022-05
The groomer did a great job. We were very happy with Pooh Bears cut.
Tresha Black
2022-05
Kahane is the best. My dog loves her. Happy every time.
Resty Andres
2022-05
Chris did an some awesome job with my pet, I will be seeing him again in August.
Rosemary Gallegos
2020-05
I have taken Nando to Petco several times and we are always very happy about the service.
Melinda Embree
2022-05
Chris at the Cottle Road facility always does a great job on my Little guy Tripp.
Jason Nakanishi
2020-05
Very Friendy Service and they really took care of my dog.
Tajinder Virk
2020-05
Employees are very friendly and they treated my pets so politely.
Joella Aston
2021-05
Chris's cut on my dog Noel, is the best cut yet!!
Hiten Sethi
2021-05
Good choice for quick neighborhood grooming solutions
| Monday | Closed |
|---|---|
| Tuesday | 8 AM-4:30 PM |
| Wednesday | 8 AM-4:30 PM |
| Thursday | 8 AM-4:30 PM |
| Friday | 8 AM-4:30 PM |
| Saturday | 8 AM-4:30 PM |
| Sunday | Closed |
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