Neptune Aquatics

Seth Calderhead

2024-03

One of the oldest and best Local fish stores in the South Bay. The tanks are clean, the staff is knowledgeable, and the selection is good to great. It is probably the most expensive store, but I find that the quality makes it worth the trip. There are numerous inspiration/display tanks that are worth the visit just to see. If you like planted tanks, hard scape only cichlid tanks, or Marine, this store has all of it.

Myles Miller

2024-04

Good fish and plants but always extremely slow to get service Even if there is multiple employees... For instance today I asked for help from a gentleman that was standing there doing nothing he said there's a guy with a hat that should help me guy with the hat was super busy so I obviously did not want to say something directly to him as he was already helping another customer. The guy that told me to go find the guy with the hat made eye contact for me three or four times while walking around the store and continued to just ignore me helping other people. I waited over 15 minutes before I just left and as I left and walked by multiple employees they all ignored me as well I believe the owner ignored me too. Again good fish and plants super mid customer service.

Robert Escajeda

2023-05

Great place for your aquarium needs salt and fresh water.. they sell just about anything you need.. very organized.. very clean.. display tanks are very well maintained/clean. Alot or coral and fish to choose from. Equipment and tanks and much more.

Manas Abhyankar

2023-10

Fantastic experience here! The staff is very friendly and helpful to newcomers of fishkeeping. Walked away with some new tetra friends 😁

Yilan Shi

2022-05

Got a sick piece of driftwood and some supplies. They have super well stocked variety and volume of driftwood of all types and sizes (4+ feet, Malaysian) and your hearts content of reef supplies. They even gave me an insulated travel box for frozen fish for free!

Hannah Van Overbeek

2021-05

Everything except Randall, tank, and the filter is from Neptune. They people are absolutely wonderful. I had so much fun getting all the plants, and they have such a large selection of rocks and plants. Huge saltwater selection as well. I can’t wait for my plants to grow in!! Thank you all so much ❤️ I’ll be back 😉

Romulo Grassini

2023-09

This store are really unfair they sale to you all sick stuff . They sale to us a really sick fish with parasites fishes the all dead after 2 weeks with Brooklynela sicknes . They all dead together.

Jan Snyder

2023-05

I've purchased 2 UNS stands, 1 UNS tank and many plants, pea puffers, and snails from Neptune. The other UNS tank I bought was used, but he bought it at Neptune also. Lots of variety here and the employees are friendly. I highly recommend Neptune. Cerissa also answers her emails in a timely fashion.

Palm Test

2024-02

Great service and one of the best selections of freshwater and saltwater fish! If you're looking for unique, exotic plecos, this place has them.

ifoney1

2024-02

Good stuff but everything is pretty expensive. They have good saltwater and freshwater stock. Nice and clean store.

J R

2023-12

Really good selection of livestock and dry goods, not a 5 star because of the prices. There is definitely a higher markup on items.

NorCal007

2024-03

If your in the hobby you have to check them out Staff is knowledgeable and a pleasure doing business with

gandla nagaraviteja

2024-02

This my second favorite fish store in silicon valley for their rare selection on community/nano freshwater fish. The prices are expensive

Sandy Scheel

2023-05

Great fish store. All the tanks looked well maintained and vibrant. Staff was knowledgeable about their stock. We bought 6 fish and all acclimated to our tank and are doing very well. Only odd thing is that the front door was locked (with no sign), we had to go on/out thru the loading dock/garage. That didn't feel particularly welcoming but it was minor.

Sharon Ferraro

2023-07

Wish we lived closer, this would be our go to for fish and supplies. Loved this place!!

Lila Toner

2023-11

Our first time buying a tank and fish. Spensa was so helpful during the process. She was patient with all of our questions and helped us a lot. Thank you!

Josh Lujan

2020-05

I had a great visit. If you're new or advanced in the hobby of fresh or salt water, Neptune Aquatics is great store to visit. The staff was very helpful with my questions. You are greeted by their beautiful display tanks of reefs and fresh water fish.

Danny Tan

2024-04

Good variety of fish specimens. Discus is the prime of aquarium species

Vy Nguyen

2024-04

It's probably the best modern fish store in the Bay area, very beautiful tank displays at the front, lots of tanks for purchase, stocked full scaping materials, and best of all wide variety of fish stock. I tend to find lots of rare fish here. They use RO water in most of their tanks so that's nice to know they go through a lot of effort for their fish. Also I think they have the most salt water stock and supplies around.Update: they are expanding their fresh water setup and are making it almost gallery style. Pretty cool and looking forward to it!

Tom Leung

2023-05

Great selection of coral and supplies but the saltwater fish person working when I visited seemed rushed and not very open to helping a n00b to saltwater. I don't think I'll go back unless I really have to.Update: I went back and service was way better. Really hard to beat their coral selection and prices so bumping up the star rating. I still find the staff to be so so in terms of willingness to educate but if you need good selection and good pieces this is the place.

4 Fox Sake

2023-05

Absolutely the best aquarium store for the enthusiastically minded in all of the South Bay. Very helpful staff, tons of knowledge, and they don’t hesitate to share it with you. The salt water reef offerings is second to none in the area. They have coral options from $19 all the way to the “How Bad do You Want It Tank”, which is the top shelf corals. Many amazing fish as well, and the definitely don’t leave the fresh water hanging out to dry. Just go, you will not be disappointed.No they don’t have a phone number, but it’s really better to just go get the in person experience. You won’t regret it. 😁

Alan Sambell

2019-05

Very friendly and knowledgeable staff. Nice clean tanks and a huge variety to choose from

A L (Bentobox722)

2018-05

I have been going to Neptune aquatics for a long time. Fantastic store with huge selection of salt water livestock and coral. Tons of selection of dry goods and equipment.

Richard Susanto

2020-05

Impressive aquariums and livestock. Easily one of the best aquarium store I have ever been to. I am mainly a saltwater guy but they do have a really good selection of freshwater fish and plants. They make aquarium keeping look so easy.

Rohit W

2018-05

Loved the experience, great Corel and fish collection. Place is well maintained.

Mia T. Raybal

2018-05

Beautiful fish, large assortment of aquatic plants, clean aquariums and knowledgeable staff. I loved this place. Will definitely be a repeat customer.

Alberto Duran

2023-12

Love this place! They have so many cool fish and other aquatic invertebrate!

Miguel

2023-05

Wow. One of the best aquarium stores I've been to. The selection is awesome and the prices are great. They gave me some advice on what would work for my tank and it was spot on, highly recommended!

Suri Zuri (SuriruZ)

2023-08

My favorite place for both fish and supplies ! Great selection for both fresh and saltwater setups.Fish and shrimp all look healthy, staff members care about them and not just getting sales. Everyone we've met here has been very friendly, helpful, and informative.Definitely my go to store for aquarium supplies.

Dan R

2023-05

Visited Neptune a couple of weeks back and was shocked at how staff handled the fish. Although I understand there was an emergency & staff had to leave and finish the transactions quickly. There was no care by staff when fishing guppies out of the tank and into the plastic container before placing them in the bag. I had bough 2 guppies, which were swimming perfectly fine in the store tanks. The beautiful orange guppy I bought died a few days after acclimating it to my tank and the other beautiful yellow guppy just passed from symptoms that lead me to believe it sustained injury when it was transferred from the tank to the plastic container before being placed in the bag. Employees handle the fish with their hands and have very little care with the pets their customers bring home. I hope management emphasizes to their employees better care and attention to the fish they sell to their customers. Safe to say that I wont be coming back.TLDR: Staff is very rough with fish. Both fish of the fish bought at store died. One rather quickly and another from faulty air bladder. Staff handle fish with their hands when they cant catch them with the net. Won't be coming back.