Kiyomi Pet

Tevan K

2023-12

Urgent Warning - Severe Pet Health Concerns at Kiyomi Pet GroomingI entrusted my 3-pound dog to Kiyomi Pet for grooming, expecting a positive experience. Regrettably, the outcome was distressing, leading to severe health issues for my furry friend.Following the grooming session, my dog exhibited watery and itchy eyes. Despite initial acknowledgment of responsibility, Kiyomi Pet failed to provide the necessary support. The situation escalated, resulting in my dog's eyes being completely shut and swollen the next day.A veterinary visit confirmed a chemical burn, necessitating two weeks of intensive care, including antibiotics. The emotional and financial toll on my family was substantial, yet Kiyomi Pet showed no concern for my dog's well-being.I am deeply disappointed by Kiyomi Pet's lack of responsibility and empathy. This review serves as a cautionary tale for pet owners, urging caution when considering their services. Attached are images illustrating the severity of the situation.Kiyomi Pet's disregard for my pet's health has left me contemplating legal action. Future clients, be wary, and prioritize the safety and well-being of your pets above all else.

Daisy Lin

2022-05

I want to say: Great experience! I went to other place before, they don't even know how to cut a cute Poodle look. But this place did a really gooood job!Love Kiyomi Pet, my dog looks very happy and smells amazing (some places use very cheap fragrance) when I pick him up.

Melissa Leung

2021-05

COVID safety as they block off the front and only allow appointments to venture inside. Professional business, good value for the area, and spoke English too! Their response rate was really fast and they have an area to take pictures with your pets after they finish the grooming service. We got a hair cut, bath, nail trim, etc. service. They also offer a Japanese hair cut and other services as an extra charge. We did verify prices, any closed days (2 weeks before), and called to make an appointment on Thursday around 11:00am. I could view they might be busy on the weekends.

A Guerrero

2022-05

I came here cause they had the best reviews and even though the price is higher than nearby groomers I thought it would be worth it. First thing I'm told when I pick up my dog is that they messed up his ear because he moved. What kind of an excuse is that? I've had my dog for 10 years and that's the first time I've heard that one. Even budget groomers don't make that mistake.Second problem was that after cutting my dogs hair is they did not blowdry the loose hair off. He was shedding loose hair remains everywhere. Poochons don't shed so that's all on them.Third problem is they don't even try to make up for their mistake with any kind of discount for next time or even this time. In fact they looked pretty upset that I didn't tip. I usually do but (Why would I tip when it's a bad job)First and last time coming to this place, for the price and the service I got it's definitely not worth it.

Juanita Lopez

2024-04

I took my puppy 🐶 for the first time. They did a great job with the ears and nails, a short hair was necessary, because it was tangled.

cynthia s

2023-08

Great pet care and grooming place. They took excellent care of my puppy for haircut， shower etc. It looks so cute and clean now, nothing hurts. Would definitely come back for more services:)

Yueran Li

2023-09

This place provided the best grooming service in LA. I’ve been taking my dog here since he was a puppy. The host is super kind and the service was time efficient. Would come here more.

Shawn Z

2022-05

Best groomer in LA. Very professional and communicative. Call them to make a reservation. Would recommend to anyone

Chengjiu Hong

2023-08

These folks have always been wonderful with my dog, who has been coming here for haircuts since she was a puppy.

Jiali Xu

2023-09

best grooming service! my puppy really enjoyed his time here and he looks so cute now. bring your puppies here you won't regret it

TotalTech TotalTech

2022-05

They are very professional. My puppy looks great after the grooming.The staff are very friendly. Definitely recommend this place to everyone.

Olivia Cha

2023-09

They did a great job and listened to what I wanted. Staff are friendly.Timely service, Great wash, professional grooming and gentle with dogs. Happy with the new look!

Noemi C

2023-06

Worst pet grooming in Los Angeles. From 10:00-13:00 they will host three dogs and one cat with only one employee. As you can imagine your pet will not be treated gently here. He will lock up all the pets they accept, bathe them in turn as fast as possible, and if they are not finished at the appointed time, he will use the excuse that the dog is not under control and ask you to pick him up. And still charge you (He say I didn't finish the bath but did cut his nails and clean his ears, two things you already did at home before sending him here)

Yijie Huo

2023-08

Love Kiyomi Pet. They made my puppy cut clean and lovely. They also keep the pets safe within a sweet environment. I will definitely go next time.

Nicole Farahanyrad

2023-09

I like this place, I’m really satisfy about the result, look how cute my puppy looks after the grooming.

Yidan Sun

2023-08

The lady working here was super friendly to my cat. Beautiful grooming too! The manager was nice.

ICEY Yang

2023-08

The staff are always helpful. I had questions about flea treatments and nail trimmers. The staff took time to hear my questions and directed me to the right products.

Erica HM Fung

2023-09

Clean and neat environment, I love their service every time I go with my dog. It was awesome experience overall! Love it！

Debbie Kenny

2023-05

I do not recommend this place, if you visit once you can see that the staff and owner of this store praise the hypocritical care for pets, the truth is the opposite. The staff is unprofessional and inexperienced, they won't even ask you what your pet's name is. The owner treated me very rudely and didn't show me any respect. Don't be fooled by the photos and videos uploaded by the owner herself, the poor reviews of this store are really informative.

Mark Kennedy

2023-05

Had a great experience here. My teacup poodles looks great after their cut. Staff was friendly and professional. This will become my regular location.

Philip Chang

2021-05

PLEASE DO NOT BRING YOUR PETS HERE! Got the Japanese style hair cut for my dog and when I went to pick her up. They notified me that they accidentally cut her during grooming and assured me it was nothing to worry about it. The cut was HUGE, shouldn't even be considered a cut it was more along the lines of a gash or wound. Had to take her to the vet immediately. Again, PLEASE DO NOT BRING YOUR PETS HERE.

Alexander James

2023-09

I had a fantastic time at Kiyomi Pet Store! It's a clean and welcoming place for both pets and pet lovers, with knowledgeable and passionate staff.

Jerry Lo

2022-05

Terrible Attitude from the owner. She saw an ant on my toy sized puppy, and insisted that it was fleas and tried to sell treatment. She kept arguing and insisting it was fleas even she could not find any additional “fleas” on my dog. Our dog is strictly indoor. If our dog had fleas, we would be the first to know. Terrible service and experience.

George Cai

2021-05

Kiyomi pet is my favorite pet store ! My dogs very like go to this store . Specially the manager Nikita she is a very kind very professional for the groomer! Also they are worker is very friendly and nicely the boy he has treated my dogs very good! My dogs very like going to the kiyomi pet store! Very time my dogs see the workers it is very happy ! Thanks kiyomi pet and lady Nikita give my dogs grooming very beautiful!

Wen Wen

2020-05

I brought my dog here the first time. People there are super friendly to my dog. During the cleanning, they send me small videos about the process. My dog can out clean and fluffy. I will recomend this place to others.

Sumyee Wen

2023-08

Very good pet care. They are so nice to care pet. They clean and groom pets. Recommended Kiyomi Pet

Angl Hu

2020-05

We've been in search of a new dog grooming place, the staff is very friendly, they've done a great job on the grooming for my dog, even offered spa service for dog along with the grooming!

iris cheng

2022-05

i brought my dog to this store and the skin was brush or something burn, i contacted with them but they don't admit and had bad attitude. so disappointed and won't come anymore.

Lulu Wang

2023-05

Receive a lot of compliments from people saying they are too cute.

Suyono Tjhin

2022-05

We drove from lake Perris to get grooming for ourBoy Java very recommended if u have toy poodle