Vons

Kevlar

2024-02

i ordered on the app and had curb pick-up. It was very smooth and easy. Everything i ordered out of $175 in groceries was received. i highly recommended this service. There was no extra charge. i simply let them know i was on my way through the app. Parked, gave my space number, and the grocher came out with a cart full of bagged groceries. So cool!

Ron Nett

2024-03

I went to the VONS in Pacific Beach today for the first time.I was so impressed. I don't think I've ever seen so many self-check out machines before and numerous checkers open too. It was a quick grab my items and really fast checkout.I highly recommend going there if you don't like waiting in long, slow lines.I compare this to the Pacific Beach Ralph's that I went to the night before.It was a mess. Only 2 checkers open with long slow lines and a couple self-check out machines. Meanwhile they had numerous self-checkout machines at the other end all locked off.Horrible "service". I used to go there, but it's been a year since. What a DISAPPOINTMENT !!!

Railfan BNSF

2024-04

I wanted to buy some fried chicken and salad. The Mexican inside seemed to be only responsible for working and not selling anything. I asked him to help me get the fried chicken, but he just looked at me coldly and continued to fiddle with his fried chicken, ignoring me, as if his job was not to sell products. Their staff were just displaying products. Things here can only be viewed, not bought. Bad review.

Patrick Clark

2023-08

This store employees all have a high desire to please and are so nice while doing it. One employee in particular, Colleen is fabulous! I won't go into detail, but she went beyond the call of her job and saved my bacon. Thank you Colleen, you rock! I love me some PB Vons.

jeff kennedy

2024-01

I generally don’t care enough to write reviews but after this trip oof. I don’t expect to have an amazing experience at a grocery store but a certain level of professionalism is always nice. Mainly came in for some chicken (that was out of stock, what’s up with that…) had to ask excuse me multiple times to the butcher for a rain check, was told to go the service desk where I was told, what do need because the desk is closed. Said I only needed a rain check and the clerk made the experience feel like I was completely wasting her time. Also overhearing complaints from a coworker about how someone was on their 15 was pretty disheartening to hear. As if they’re not allowed to take a rest… the whole experience made me even forget other items I needed too. 🙄🙄

Carolyn Grace

2024-03

My review is of their gas station. Specifically about employees. Jose should have been fired a long time ago. There are countless complaints against him. I know this because a Von’s representative told me this. They told me he should have been fired by now.Jose is antagonistic and passive aggressive.Whoever does the hiring needs to do better.Then there’s a guy named Nolan who refuses to take cash at 7:00 pm because he closes out his register an hour and a half before they close. ???This is a corporation. So not surprised. Owned by Kroger who is mostly owned by Vanguard 🤮There are several small, locally-owned gas stations around. I’m going to stop giving my money to this America-hating corporation and support them instead. I suggest you do the same.

Vaporwave Rick 2025

2024-02

Check your receipts. I was picking up some frozen veggies and french fries. Saw an offer for 10 tv dinners for $1 each if you buy 10, and digiorno pizzas for $4.99 if you buy 4. I usually don't buy frozen dinners but for this price, I did. When I got home, I saw they charged me full price for everything. Nearly $30 overcharged. While that is a lot of money, its not worth my time and aggravation to go back and attempt a refund. I'll just never go back. Trader joes and Ralph's are close by and I've never been price scammed by them. Sad, because I've been going there for years.

Andrew Buensalida

2024-03

Unprofessional. Guy with a mustache in deli named Jose was rude. I was asking what part of the chicken he picked up was called. I asked if that was called a wing. He says "don't worry about what I call it, how many do you want". I think he's covering up the fact that he doesn't know what it's called.

Rob Stephenson

2023-05

This Vons is on Garnet, witch makes it a convenient stop on the way to the beach. As with everything close to the beach it can be crowded. I’ve never had a problem finding parking and although they are having the same staffing problems as everyone else, the wait at the checkout isn’t bad. It’s even quicker if you want to self-checkout. Just remember you can’t purchase liquor in the self-checkout.

Kyle Schellenger

2023-11

Vons meat and seafood department is very helpful and usually lets me know when they have specials not explicitly displayed. However, I called ahead one morning to have a brisket point cut and the butcher didn’t know what that was and I ended up with a whole brisket just cut in half down the middle. Needless to say, if you are looking for specialty cuts (like brisket), visit your local butcher but vons should be able to cover the rest.

Alex Melendez

2023-05

Check out process can be difficult or long, but still a great grocery store. Large parking lot that’s easy to get in and out of.

Janine Fredette

2024-04

Vons is conveniently located but it's more expensive than Ralph's. It's usually busy with terrible lines blocking foot traffic, to the registers.

Tony Patti

2018-05

They are never staffed for the dinner rush. There’s at least 4 open cash registers that aren’t staffed and the lines back up to the aisles.Then, when you finally get to check out there are never any baggers so the check out people have to bag the groceries which slows the process.Management needs to add more staff to handle how busy this store is. Unacceptable.

Lisa Urbanek

2024-01

This store needs to fix the Chase credit card situation. This is literally the only place I can't use Google pay.Also, at least try to teach the bag packer that eggs go on top.

Catalina Pennison

2023-07

Came here to get some chicken tenders and this is my second time angelica has helped me and she is very rude. I got the meal combo for 8.99 and she gave me 4 potato wedges the smallest chicken tenders so I politely asked if i could change out the tenders for some bigger ones and she was like uhh they have to be a certain weight for the combo and i was like oh okay where does it state that on the deal, and she was like it doesn’t have to. I work in customer service and that’s definitely not how you respond to a customer. I understand we have our rough days, but this is literally the second time. I won’t be back.

Daria S

2023-05

Had an amazing experience with Coleen and her team at the bakery here! It was very easy to communicate - she even checked in before finalizing the order. Since I had so many cakes, they make it easy with 1 receipt and by walking to my car with two carts to help me. Such a pleasure!!!

Richard Baer

2023-06

I told my wife that I don't use the Von's deli near my work (Scripps Ranch) due to mediocre service. And the first time at Von's deli (Pacific Beach) it felt rushed, thanks Dave. But today was an exceptional experience from Rik. I felt he genuinely wanted me to have the best food Von's had to offer. Thank you, Rik.

Colette Wilkins

2023-12

They don't even carry whole frozen chicken... What kind of grocery store doesn't sell chicken.

Nicole Caouette

2023-06

This is one of the worst stores I have been to in regards to customer service. While shopping in the produce department I found a package of tofu that was slashed open and I had hoped to give it to an employee so that another customer would not accidentally buy it. I approached two Von's employees standing nearby to give them the damaged item and waited a minute while they were talking, after a moment I politely said "excuse me, I..." and before I could finish my sentence I was interrupted by the older employee sneering while she snapped at me saying "give us just a minute" then turned back to her coworker and continued to gossip and bad mouth about the customer before me. They ignored me for several minutes before I finally gave up and put the damaged item back on the shelf. I have worked in customer facing positions for over 15 years and I would never treat a customer that way, especially someone just trying to be helpful. I understand retail can be a very stressful job, but actively ignoring a customer to gossip, then snapping at them is extremely rude and unprofessional.

Pamela Yarberry

2021-05

Went i last minute for cake and balloons for a 1st birthday. I got everything I needed and the cakes were cute and delicious. No need for going to a fancy bakery.

Zachary Marek

2023-05

Great parking, lots of people working, security is usually on site. Next to a few pharmacies, plenty of other stores and a petco if you need that kind of stuff. Open late and there is a good selection- only critique is the insane price of firewood. 8.00 for 4 pieces.

Dan V

2023-05

Probably the most helpful and friendly employees of any store we have every been in!My wife and I shop at Safeway in Arizona so we both need help finding just about everything in this California Vons. We asked no less than 4 employees for help and without exception they were outstanding. Escorted us to find exactly what we needed in spite of the fact that were super busy.Can't say enough good things!

Alexander Nelson

2024-01

The store is always stocked well and I like shopping here. It's just so different from other Vons stores. Wayyyy different.

Ms. Lisa

2023-07

I have changed my opinion about store #2116. I have been shopping here for 2 years,, have met 1 or 2 nice people the cashier I had today was disrespectful and should have a customer service skills class, I will not be shopping there cause she tried to pull the card and she knows which one.Dirty looks are not doing your job and acting like you don't know anything about your work place. I have seen her there before and she has the same problem.Lost a great customerCheck stand #27/2/2023 @ 8am to 845am visit time.

Amanda Oakley

2023-08

Neighborhood Vons!4 stars bc they’re alwaaays out of essentials & don’t carry a huge selection of Diet Soda or plant-based / vegan meals. Would love to see more of that 🌿

mark kettl

2019-05

Very clean and organized store. I Like the fresh pressed juice section.

Nick Collette

2023-11

Staff today was very helpful. Keep up the good work team

Tom Jones

2023-05

I had a very pleasant experience with curbside pickup, ordering from the app yesterday and getting it this morning. They sent my order with a store employee right to the door of my vehicle, checked my verification code and put it right where I asked. Great customer service with a smile and thanks for shopping with us today!

DJ LOWGEAR

2021-05

My experience was great, the store itself has a very up scale atmosphere. Quite a large Vons, all items fully stocked & in place. I was able to get a glimpse of a crew member sanitizing the carts. A plus for me along with the disposable wipe stand they have to the right of the entrance. Nearly no wait in line 3 to 5 minutes give or take & my cashier was calm & collected. Over all experience, I would gladly go back, if only I could afford it.Four point eight starts only do to the price, but with everything I mentioned above it's a proper tradeoff in ones opinion.

Chelsea Andersen

2022-05

This Vons is really nice. It’s always clean and has a nice variety of brands, etc. My issue is with the deli department. Freaking hot mess express over there. It’s not the food- is the customer service. In all the Vons I’ve been to around San Diego over the years, this one has the worst deli ever. Their employees are rude, unhelpful, and clearly don’t give a heck about their jobs. I know we are short staffed everywhere, but there are always several employees back there taking their sweet time and are very unfriendly to customers. I ordered a sandwich today at the counter and the lady that took my order was a nightmare. She didn’t listen to anything I asked, even though I clarified with her a few times as to what I wanted, just didn’t care, was clearly frustrated and in a hurry to finish up with me. I’m so over this deli, never coming back to it again.