Turquoise Tails

Christen Owen

2024-03

We have taken our senior dog to this location for a few years now and they always do a wonderful job whether he’s getting a bath or a full groom. They are very caring to our dog, and he always comes out looking super cute. Highly recommend to Dog owners who want to know their dog is in good hands!

Paul

2023-12

Brought Sammy here a few months ago.While making a phone reservation, they asked me to come prepared with his birthdate + rabies vaccination date. Got a text confirmation.Upon arriving at the appointment, there was No friendly greeting or introduction with Sammy- I immediately began answering a customer questionnaire that included his age + rabies vaccination (although I did have the vet’s certificate, a verbal “yes” sufficed for them; they didn’t check, which makes me wonder about other dogs they take in). They started to bring him to the back where there were dogs barking in crates, and he was clearly nervous. If Sammy wasn’t going to be seen right away, then what was the timed appointment for? I would have much rather waited with him in the lobby until they were ready, but I could only hope he wouldn’t have to wait back there for long.I asked about the cost, which they said would be determined after the service. I understand it varies per dog, but there should be a standard price for a medium size dog. Only after I insisted on a rough estimate, the groomer took a quick look at Sammy and gave me an amount that aligned with what I got during my phone call- good. They estimated 2 hours until pick up.After waiting 2 hours, I followed up with a phone call myself and they said he was ready (not sure how long before I called). I had to pay at the counter before they even brought him out, so although I left a good tip, I felt it was a shot in the dark because I didn’t even know if they did a good job yet or not. That was very strange. Thankfully everything seemed okay. Sammy was clean and just happy to go home.Overall, a mediocre experience from rushed impersonal service, but decent care for the price.

Kelli Keene

2024-01

Our Brittany doodle has had two ‘puppy cuts’ here and we have been so pleased. She has come out looking chic, feeling soft, and with cute bows in her fur. They are on time, honest, and kind. Highly recommend!

Jakquelynn Soto

2024-02

I love Turquoise Tails! I wouldn’t trust anyone else with my pups. Not only do they do an exquisite job at grooming, but they truly care for our dogs and that’s something that I feel is so important when leaving your dog with anyone!

Michael Dalton

2024-04

Very busy, but that did not cause any delay. Dog groomed well. Many other customers suggests a good reputation. I saw 5 or 6 dogs come out of there looking very nice.

Keiley Mallory

2023-12

10/10 experience every time my dog has been groomed at Turquoise Tails! The staff is so friendly and patient with all their customers (2 and 4 legged)! I can’t thank them enough for making my dog feel comfortable and loved during his appointment!

April Mahoney

2023-11

I would HIGHLY recommend Turquoise Tails for all your grooming needs! I have been taking my Golden Retriever Leo here for 4 years and can’t say enough about CC and her staff. I look forward to their professionalism, friendliness and execution when it comes to tending to Leo. He always comes home looking dapper, so fresh & so clean and with the most handsome bandanas. He always gets so many compliments when we are out on walks and I couldn’t be more proud! Thank you Turquoise Tails!!!!

Jennifer McMurtrey

2023-10

I LOVE this place. Seriously, I have taken my dogs to everything from boutique grooming shops, to Petco and Petsmart and this by far has been the best experience for them and me! They are always busy for a reason and you should definitely book in advance. But they truly love the dogs and love what they do. The shop is super cute and always smells nice. My dog comes out smelling amazing, looking great and with the cutest little bandanas or bows. I highly recommend Turquoise Tails.

Hayley Hodges

2023-10

I have came here 4 times now. I recently called and scheduled my dog for a full grooming service. I was scheduled for 12 today and when i called at 11 to see if I could bring her in little early due to work they told me they actually forgot to book her and now they are short staff and cant take her. I mentioned I took my morning meetings from home in order to make this appt and am upset they didnt call me in the morning to inform me. I did not receive an apology or anything regarding help to make up for their mistake. I asked "you didn't want to call me earlier and inform me?" and the lady responded, "no."I am very disappointed by the tone and attitude I received due to THEIR mistake. I now have to find a new groomer who I know is not rude. If someone is rude at the front desk and gives you an off feeling, I guess I never should have rusted that person with my dog either. My dog typically loves the groomer we went to back home, and i thought maybe she was just nervous coming here to a new one but I am connecting the dots. (there is 2 other ladies who are splendid to be greeted by, but the other is not friendly and barely says two words when you come in to the business. Oh well.

Don Schmidt

2023-05

It was the first time I had been there a few weeks ago. It was easy to make an appointment. The staff was nice and did a good job with my dog. Prices are variable depending on what you want done. I loved the holiday scarf they put on my dog for Easter!

Meg Ryan

2020-05

Otis loves his hair cut and so do I. They listen to what I say every time (aka not cutting Otis too short) and he always leaves happy and smelling good.

Jack Harman

2023-10

Maxibillion has memorial to attend for his late owner. I explained to CeCe the importance that he look sharp. I freely gave $100 cash for services. Max has in the past has looked sharp. Where can I post the difference between previous cuts and the one I ended up with 9/29/23???I won’t go back. Are you training amateurs?

Meredith Ford

2021-05

My Sadie is terrible to groom! She was not frightened or upset when I picked her up. She was quite calm, And she looks beautiful!

Emma

2022-05

They are the only groomers I can find that are able to keep my dogs fur long enough to be fluffy / scruffy but still look groomed. Not a huge fan of leaving her there for 5 hours though.

Tara Lynch

2023-05

Love Turquoise Tails! They are so great with my dog even though grooming is her least favorite thing. Super happy with them every time.

Shayne Kozinski

2023-12

They do great detailed grooming, at a great price! Love the staff here!

Jackie Smith

2022-05

This is the most perfect labradoodle groom our pup has ever had and he is 4 yrs old.I usually cringe a little when picking him up from the groomer because he looks too fluffy, or they’ve poodle’d my doodle, however, I was instantly in love with his groom and didn’t feel the need to change a thing! Cecilia did an amazing job and we absolutely could not be happier!

Romario Suni

2023-05

I love this place! It’s easy to make an appointment even with a short notice. Also, my dogs looks good every single time. Lastly, they send a pickup remainder which is great.

Pegeen Brosnan

2021-05

We have a very large energetic 1 year old golden retriever . He is a sweetheart but also very curious. He is always happy to go to this groomer as they treat him well without any harshness . Also they do an excellent t job on his dark claws , clipping without hitting the core. They give you a “ almost done “ text so you can pick up right away if you want.

Haley Lewin

2019-05

This is the only place we will take Teddy for his groom. Not only are they detail-oriented and make him look perfect, but they also make sure to take good care of him while he's there.

Alex Yerbury, Realtor (San Diego)

2023-05

My dog Charlie Brown actually looks forward to going for his grooming and wash! These guys are amazing and very caring. Wouldn’t go anywhere else!!

Anna Wilkins

2020-05

Dukey , my little Pom mix loved this place ! He smelled so nice for a long time . Great cut and good service. We will be back .

Madisson Hall

2023-05

Pretty disappointed :( I’ve been coming here for over a year and have always had an great experience, both customer service and quality of work. But for some reason today was the end of that. Not sure if she’s new or whatever but I went in for our appointment today and the person working was pretty rude and really dismissive and insisted that my dog was too matted (after barely touching his back where there were literally no matts) and she said he would need to be shaved down super short when that’s not what I wanted so we left. He had a couple small matts on his feet which I was able to brush out myself in less than 5 minutes. This was clearly just straight up laziness and we won’t be going back unfortunately.

Lisa Rodgers

2018-05

They did a wonderful job with my golden retriever! They listened carefully to my requests and did exactly what I wanted. Everyone is complimenting how soft he is! He looks great. Thank you :)

Rita Dallas

2021-05

The best! We love Turquoise Tails for our golden retriever. They are so thorough and sweet to our dog. Highly recommend!

Amy Baack

2017-05

I only trust my dog with Malorie at Sydnee's! She's incredible and does a wonderful job with my pup every time. He comes back happy and looking amazing!

Pauline Fusco

2016-05

They transformed my Great Pyrennees. Holy crap, she is so cute and fluffy! This transformation involved an unbelievable amount of hair shaved, cut, and washed off. The endstage trim alone involved so much white hair on the floor it looked like a shag carpet or a sheepskin rug. Our old dog looked like a puppy again, complete with bandanna and a bow in her hair--and pranced out, clearly proud of herself :-)

Chris Cott

2019-05

My boys love going and look awesome! They always get compliments. I love all the safe doors too, they really care about the doggies!

Susan E True

2021-05

Sandi is a very mild demeanor puppy, she seems happy with her care and looks fabulous. The staff are very friendly and professional

Rebecca Montee

2019-05

Sydnee's did an amazing job on my beautiful malamute Kuma! He came home looking gorgeous and was very happy! We are very pleased!