4.9 (134)
3827 Ray St, San Diego, CA 92104
(619) 291-6565
petpalacegroomingsd.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hydred Makabali
2024-02
The Pet Palace has truly become a sanctuary for our Persian cat and Chihua mixed dog. The staff exhibits remarkable gentleness, skillfully calming and soothing their nervous personalities. The attention to detail is impressive, and the adorable matching bandanas add a delightful touch to the overall experience. If you haven't found a reliable pet grooming shop, I highly recommend bringing your cherished puppy or cat here.
Anna Thomas
2023-05
What a great grooming salon for dog owners. I was visiting the area when my dog, Ringo, was in desperate need of a full on grooming. It was so easy to call and make an appointment. When I got there, I was pleasantly surprised to meet the groomer himself and have him talk with me about what exactly I was looking for. I warned him that Ringo has sensitive ears, and laid out exactly what I wanted. Within two hours, Ringo was ready and his grooming exceeded my expectations. His Mohawk, body, and tail were all exactly what I had asked for. And, for the first time in a long time, the groomer reported no issues with my dogs sensitive ears! The customer service here is outstanding. For the price and the service, you really can’t go wrong. Above all else, only $5 to add a teeth cleaning. Well done to all staff at Pet Palace!
Ruth P
2023-05
Of course your family includes pets......I like this place because your dogs don't come back with fleas, they smell good, clip their nails and groom nicely.I'll have to take better pics and post them later. I like the Teddy Bear face for our dog, and the smaller dog gets a good trim overhaul after my husband hijacked his look by trying to trim on his own.Hahaha🤣😂🤣 (Hard to get these little ones to stay still for a photo!)
Vivi Nguyen
2023-05
They always do a fantastic job with my German shepherd puppy and she loves coming here every month. Appointment is recommended but nail trims by itself you can walk in. We get the full bath service which includes shampoo/conditioner, nail trim, and blow dry. They will brush teeth for an extra $5 which we always do as well. Prices are reasonable and they are quick (takes about 2 hours). Your puppy gets a cute bandana to wear too. Store is very clean with a self wash station if you don’t want them to bathe your dog for you.
rose monath
2023-05
We’ve been to Pet Palace twice now and each time they have treated our dogs with so much care. They do such great jobs, make the process extremely easy, and have excellent pricing. Thank you so much you guys for taking such good care of our babies!
brian deal
2023-05
We are new to the neighborhood and my cats were in desperate need of a nail trim. I called Pet Palace and Javier told me to just stop in and they would get it done. César and Javier had my little ladies all set in a matter of minutes. Such a great place. I’m so grateful to have found someone so convenient and so kind.
Rick H
2023-10
They have cared for my senior dog Billy for years grooming him. He's not as easy in his old age to groom but they make him a handsome guy each visit.
Mary Keller
2021-05
My pup had spinal surgery about five months ago and hasn’t been groomed since. I was nervous about leaving him with strangers because he still has weakness in his back legs. He was wayyyyy over due for a groom though, so I finally pulled the trigger. I could not be happier with Pet Palace. The staff was absolutely lovely. They were so kind and patient. They did a fantastic job on his haircut, even though he still struggles to stand up. I cannot say enough positive things about this business. We will definitely be coming back!
Caiti Franscell
2022-05
We brought in our new rescue senior dog for a grooming and he left with a huge smile on this face + cleaner than ever! Cesar is amazing and I highly recommend Pet Palace. We will be back again soon!
Joey Kiki
2019-05
The BEST groomer in San Diego. We've known Cesar for YEARS and is so loving & patient with our kids 🐕..THEY walk out beautiful & proud. Went to the 🚗 show in Hillcrest with my sister, saw a cutie 🐕 with her papa & recommended Pet Palace immediately. I believe he said he was from Ohio?You ALL that know this place will totally agree.... THANK YOU Cesar & staff. LOVE you all😊😊😊
Deijah Blanks
2023-05
Always satisfied when my babies leave after their spa day is..Groomers have special magic to keep my boy calm, as he likes no one..lol Thank you for years of taking care of them.
Michael Georgariou III
2023-12
Needed a sanitary trim for my cat. The staff were incredibly professional and quick, and also treated my boy well.
Leah Humphrey
2023-05
I love pet palace! My dog is very skittish at the groomer but she isn’t here! I will never go to another place- Pet Palace is the best!!
Christa Conry
2023-05
Our favorite doggy bath spot. The self-service is so easy and quick. They also do a wonderful and thorough job when we send our 75 pound shepherd/husky mix to be properly bathed. The staff are so delightful and helpful. We love it here.
Jeff Killian
2023-06
Perfectly groomed every time. Always looks and feels like a young puppy for weeks/months. Cesar & staff that excellent care of your baby during their spa day
Ed R
2023-05
Great place for self washing your dog. They have everything you need. Waterproof aprons so you don't soak your clothes. And good setup to dry them off after their bath.
Ceasar Gabriel
2018-05
Brought my Maltese mix for a Christmas shampoo and haircut. I had specific requests and Pet Palace honored my requests perfectly. Loyal customer for over a year.
Nicole Esquino
2022-05
Excellent customer service! The gentleman running the front desk is incredibly kind and helpful. We used the self service dog wash and it was quick and super easy to use. Only challenge was finding parking was a task, but worth it for great service. Thanks!
Lila Correa
2023-05
They were so good and gentle with my pup! I called to get his nails clipped and they were able to get us in right away, we’re efficient and super friendly. Highly recommend!
Paige Geisinger
2021-05
They treated my Persian cat so nice and the groom was perfect. I felt very comfortable leaving her with Pet Palace. Much better than other groomers in San Diego I’ve tried! Will come back!
Carol Pierce
2022-05
My dog, after another day at dog park didn't look good at all: she treated herself to a dirt&mud bath!It was late, so we went directly home. The next day Pet Palace cleaned her so that her brown coat was washed away...to her normal white!Pricing is reasonable... handlers are gracious and gentle with a good sense of humor.
Caitlyn Reinecker
2018-05
love this grooming salon and groomer! He and everyone else there are all very kind and attentive to you and your pup. Cesar will even send you a thankful card after your first visit. They do a great job with both baths and haircuts. Your dog will come back to you looking like a different dog since theyll be so clean.Prices are reasonable too.
Tasia Estes
2023-06
This place has a self-service doggie bath area that is awesome! Staff was helpful and had fun with my 3-year-old son who wanted to help wash his dog.
MAK Enterprise
2018-05
These guys are wonderful, we travel out of our way to come here. Locally owned and operated by two professionals who do their jobs well. They’ve give our puppy his first hair cut and everyone after and we’ve had zero complaints. They’ve even helped us with our scheduling issues. Theyre customer service oriented providing the best grooming service here in San Diego. I provided specific requests to how we wanted our pup groomed and they followed it to a T! We’re grateful! They offer pet products of all kinds, food, leashes, snacks, toys etc. and they’re under priced and more reasonable than most shops. The shop itself is so damn cute and quaint and our puppy loves them! Thank you for your service, Pet Palace. We’re loyal customers forever!
melinda moy-elliott
2021-05
This review is for the self serve baths.The staff is always super friendly and wanting to help in any way possible, whether answering questions or if you need assistance. Even with COVID, when they would normally do the blueberry facials for the pup, they describe what to do and the order. I like that they check in during your bathing to make sure you have everything you need.Always a pleasure bringing our pup here. Even though she hates baths, she loves the treats she gets to snack on when we get home!
Karen George
2022-05
I am so glad Mz. Snow and I found pet palace. Javier and Cesar cannot be beat for excellent customer service. The shop is also bright and clean, they offer wonderful self serve pet wash as well. At this point I will never go anywhere else with my precious cat. I highly highly recommend pet palace
Susan Starkey
2013-05
This place is fantastic! I just rescued a dog who I had bathed & brushed a few times & her fur was just to much for me to handle. They cut her hair short & left her ears & tail long. So freaking cute. I seriously thought they were giving me the wrong dog back. She looked so good I didn't recognize her. I am giddy with happiness with how good she looks. Plus their prices are great. Yay Pet Palace!
Amy Dow
2021-05
This is THE best place to get your pup groomed! Cesar takes such good care of our girl Penelope. Couldn't ask for a better local spot for our dog's grooming needs! Highly recommend.
Yello Goller
2020-05
Great place, friendly staff, can’t beat the prices! I did the self-serve wash and they provide you with everything you need to wash and dry your dog. Also love to support this mom and pop shop! I found my new dog washing spot! Highly recommend!! :)
Joe Seifrid
2024-01
We always have a wonderful experience with the staff of Pet Palace!
Monday | Closed |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-4 PM |
Sunday | Closed |
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