3.3 (22)
1964 Garnet Ave, San Diego, CA 92109
(858) 274-8844
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cat Rogers
2019-05
I think the owner does just fine. My dog is excited to leave, but what dog loves being groomed? Many grooming places take 4 hours which is probably more traumatizing for the pet. The owner is no frills, and doesn’t offer blueberry facials (fine with me), but he is kind, efficient and reasonably priced, and does a good job.
Nicole
2020-05
I honestly haven't had any problem going here. It's hard to find a cat grooming place, and this one happened to be close to where I live. I get my cat groomed and shaved here, and never had any issues. The guy might be a bit odd, but he's always been friendly in his way and I always get my cat back in a timely manner.Not sure why he gets bad reviews, but I've been more than happy here. Plus it doesn't break my wallet, so that's always a plus to me.
Chelsea Stahl [Spruance]
2017-05
I will NEVER board my cat here again. I was looking for a boarder and I really liked their "cat room" and was very confident dropping my cat off despite slight lack of professionalism (when I called the day before about what to bring they did not even remember my reservation).. it wasn't until I had picked my cat up two weeks later after what seemed like a great boarding stay that I got her home and noticed old healing scabs around HALF of her neck.... She usually wears a "calming collar" by sentry and the scabs were all around where the collar should have been. I had NEVER been called about any incident that had occurred, or even told about anything about the wounds upon pickup.Still wanting to give them the benefit of the doubt before writing this, I called and asked why there were scabs and why I wasn't informed... Rather than empathy, apology, or even a hint of future discount or money back, the response I got was ridiculous. It wasn't until I brought up the scabs was I informed of an incident where she had gotten her collar caught for god knows how long before they untangled her and removed it. They claimed no acknowledgment of the scabs, which were clearly large wounds at one point in time, and even went as far to say "well I don't pet the cats so how would I have known" which is alarming in itself to think they just admitted to not TOUCHING my cat for her entire stay or CHECKING her well being after finding her like that.. They claimed no responsibility and even went as fas as accusing me of bringing her in with them. At no point was I offered any type of refund, condolences, or admittance of wrongdoing. All I kept getting was "I did what I was suppose to do I don't see how this is my fault" to which my only response was that I was PAYING them to WATCH my cat and TAKE CARE of her and the result of that is half of her neck covered in healing wounds. My only recommendation is to STAY AWAY, stay FAR away.
Chris C
2018-05
We did not have a good experience. I should have read the reviews before going there. My dog was extremely traumatized and couldn’t leave the place fast enough, the man working there has zero customer service manners. This guy barely washed my dog and even gave her back to me soaking wet. Didn’t brush her or even do the teeth cleaning like we talked about.. Definitely won’t be going back.
Andre Kantor
2014-05
took my cocker spaniel there, looked great after, plus, since im new dog owner, the guy help me out giving some advice about dog-care. loved and it helped me a lot.Scotty will go back there every time he needs grooming!
Desmo “Alpi” 46
2013-05
I called everywhere for a last minute groom for my pug. it was around 430pm and he closes at 5pm. he took us in with absolute no hassle. apparently philly (my dog) had a lot of fleas. he combed out some big ones!! well he took care of that and he is now flea free and smells amazing! only took him about 30 mins and it was well pass 5pm. also didn't require his copy of shots like petco or petsmart do. cuz i couldn't find those anyways.. =P
Sonic’s Last wish
2018-05
Horrible pet grooming left my dog with cuts on his chest and ears. I'm certain they beat my dog leaving him tramatized and scared out of his soul and I took him to the doctor only to find out he has ptsd now .horrilbe place NEVER BRING YOUR DOG HERE
Rocky935
2018-05
This place not only did a bad job with the haircut,they also left scars not familiar to the razor marks but they were marks from scratches as if they beat my dog and left him dramatized to the point where he doesn't even want to walk or eat.
Rich Morris
2021-05
He is wonderful to my pets and has for the last 23yrs! 👍
War
2018-05
Terrible my dog was traumatized after being brought out of this place leaving scars and bruises never go here
E-Kay Gun
2016-05
Very efficient and gentle with my pet (cat)!
Kira Kelly
2016-05
Always available to groom my boy!
E Asnco
2019-05
Poor dogs
Julio Montenegro
2020-05
Great!
Lucero De La O
2018-05
Amazing service
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