3.9 (368)
6503 University Ave, San Diego, CA 92115
(619) 849-1272
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jonathan Gilde
2024-04
Five stars for Shawn! Such a positive & friendly guy, and he was holding down the fort on his own
Crystal Luce
2023-12
Recently moved here & thought I’d hit the mother-load when I saw how big this store is.Unfortunately, this location doesn’t have as wide a variety of items as most of the smaller stores, and they definitely don’t have enough employees!No matter the time of day I ALWAYS end up in line for at least 15 minutes; even if there wasn’t a line when I walked in 🙄And not once has another employee opened up a second register. I’ve either waited in the long line, frustrated & hot, or put back my items and left.I’m taking my own advice & not coming here hoping for a different outcome anymore.I can’t tell you about the service bc it’s been non-existent.This is one of the dirtiest & messiest locations I’ve been in, which I have to attribute to the owners rather than the employees becauuuuuse…I rarely seeany!Once I get to the register though I have been treated well, which is surprising given how frustrated & tired the cashiers must feel.Trying to end on a positive note I will saaay… hmmm maybe now that Fall is here YOU might not get a side of hotw/your frustration; how’s that? 😉
Alberto Sayas
2024-04
Always ask for your receipt at this location. They tried to be sneaky and charged me extra, I had to ask for my money back. The cashier was the very old lady with glasses
Cecile Fleetwood
2023-11
I love bargains and Dollar tree has tons! Great supplies for crafting too! I went in for hangers, & left with them & 10 other things!
Norvelia Prestegui
2023-09
I decided to get a visa gift card today at dollar tree but when I decided to buy something online it said that the card issuer refused the transaction, after I asked the cashier she said that it was the card she gave me that she put money on, keep in mind I was way under the limit I put on the card. The cashier instead of double checking she gave me a card with no balance on it.
Mickael
2023-05
Nothing wrong with the store but half of the employees are great and the other half are awful. One African American male employee was yelling at a kid and trying to tell a parent how to parent when the kid did nothing wrong, my other experiences were ok but I probably won’t be back.
Lestrade Family
2023-05
There is two African American cashiers that work pm shift very rude and bad customer service. One of the cashiers tried to tell me how I should raise my daughter i bought some green apple licorice that didn’t have much sugar & was on the healthy side I paid for it then gave a piece to my daughter and the lady judged me and said that i shouldn’t give my daughter candy this late, it was 7pm and she said kids shouldn’t be eating candy that late. Then she started mocking a British accent I don’t know what for but that was freaking me out. A few weeks later I decided to give the store one more chance, as I was paying there was a different cashier who is also African American and she didn’t say hi or anything just silent no smile nothing then as she finished scanning my items my husband and I realized we forgot our money in the car my husband ran to get the money and she said rudely you got to pay after I told her yes my husband went for the money she made me feel as if I can’t afford the items or as a thief when I was standing there waiting for my husband to get back then she asked do you guys have money? And I said yes I can afford this we just forgot the money in the car and a kind man that was waiting to check out offered to pay I accepted so I wouldn’t keep holding the line and I paid him the money instead. I told her to cancel the transaction and I could’ve waited back in line but she just stood there looking at me with a stink face and judging me asking if I really had the money. I know they’re going to keep getting away with this but I hope the manager can do something about it.
Roy Valuet
2023-09
I have been going to dollar tree for years. I always can find the majority of things a stopped fo unlike other 99 cent stores.I always have had friendly service.
Von Moore
2023-05
The store was fine they just didn't have a few things I wanted. Not the fault of the store. Line was kinda long by the time I was ready to leave but they opened up another lane and it disappeared quickly.
Paul Le Blanc
2022-05
Sooooo much great stuff to look at. Nice employees, friendly and professional. Aisles are crowded with new items coming in every day. Bought some good ice cream for only a dollar. Best and biggest variety of cards ,party supplies etc for all occasions. Great selection of canned & packaged goods. I spent over an hour just checking out all the different things they have. Bought some great dog treats,dog toys.
Tisa Busby
2023-05
I bought a very nice name brand eye liner. Also I bought My Mother 2 pairs of really good warms socks. They always have nice items. I only purchase what I need.
Yvonne Wines
2022-05
We shop at Dollar Tree on University ave in La Mesa very often every week. Sometimes twice per week. Been shopping here for many years. We love the store and we find so many good things we need etc. Friendly employees. My favorite Dollar Store even though some items are $1.25 now. Won’t stop us from shopping there.
Mad Habitz
2021-05
I was greeted as I walked in. Walking the store, I had to maneuver down a couple of aisles. There was refuse scattered about. I wasn't offered a single bit of help and I'm pretty sure they were aware of it. When I went to checkout the cashier didn't even bother to look me in the eyes. I understand it's not the "greatest area of town" but if I'm going to give you my money, I expect a little more courtesy and to be respected as a customer.
Diana Quinn (DQ)
2023-08
Nothing wrong with the place like someone else said but the employees they hire and their clueless attitude wow! I know the area calls for it but come on!
Felicia Monroe
2022-05
I went in for household supplies and bought a few things for my doggie and it was ok. The picture frames aren't very good they broke apart as I was taking the wrapping off, which is a bummer especially since they were the main reason for going, but oh well. I threw them away and started using my cleaning supplies. 🙃 I loved the fabaloso it smells so good, which was another reason for me stopping in. Plus I met a guy who fell in love with my baby gurl Missy Rose and he bought her a squeaky toy which she absolutely adores, so it all worked out in the end. I just wished the picture frames were of better material/quality then they were. 😩😥
M B G J
2021-05
Today, 2/11/2021 was extremely busy. There were 2 cashiers but both of them had lines going down the aisles. Both greeted me as i walked in. I got in one of the lines that seemed to be moving pretty fast. When i got up the the cash register, Bridget, The assistant manager greeted me, apologized for the wait, and thanked me for being patient. She was very nice, because of her waiting in line wasnt so bad at the end. I will be back for sure. THANK YOU Bridget for being so nice!!
nickie fannin
2023-05
Valentine day items are slim, no St Patrick's day decor to be found. But good community store for the basics.
Yolie
2023-05
Place was nice and clean. Cashier gave us great customer service with a smile.
Penny Goforth
2019-05
Yeah, yeah, yeah. All Dollar Trees have the same merchandise. So what makes this one different? It is the friendly and cheerful staff. I visit a few times each week and always look at my favorite checkers and greet them with "Honey, I'm home". And I mean it. It honestly feels like that. Kudos to you guys.
Teresa McInerney
2023-05
Store was messy. One checker with a long line and she left to go to the bathroom! I know people need breaks but where is management?! Will not be returning here.
Itzel Razo
2018-05
We got a great selection of phone accessories, Heath and beauty , stationary, party , balloons.yes!! Balloons for just $1.00And don’t forget to stop by are refrigerated and frozen department before you check out.for values too good to pass up.
Vary Anomaly (Ethan)
2018-05
I love Dollar Tree! I've never not liked any of the locations I have visited. This is going to be my new "frequent stop" for dollar tree as I'm near it a lot now. Staff is friendly and I almost always find what I'm looking for!
Rosa Torres
2019-05
This place lacks Customer service skills, starting with the manager ANNA!.My son who special needs, had to use the bathroom number 2. He asked ANNA and she told him NO!..but he didn't understand her. When my son found me he, he was devastated and crying. So I rushed to get in line to pay. He had to go badly .I was in A-line, waiting to pay, ANNA was in the next cash register. I asked her Very politely, if she could please open up because my son was having a emergency, he really had to go. I told her he is special needs and he can not HOLD IT. ANNA replied "go somewhere else, I already closed the cash register." I asked her, can you please reopen? She replied NO! I can not, Then I asked, can he use your bathroom? She again replied NO! It's out of order, go next door. I replied, we are your customers not next doors. and she walked away as I was still speak to her, she acted as if I was bothering her. I Had no choice but to run out and try to find a bathroom for my son with Special Needs. A very nice and Compassion man at Cafe Royale let my son use the bathroom even though we were not his Customers. Then we returned to the Dollar Tree store. ANNA had opened the cash register and was helping other customers. I told her, your rude, You lack empathy and you lied, you can reopen the register, I also told her she needed Customer service training, and needed to Educate herself on how to handle people with special needs, that I can't believe she's the so called manager, and that she's a bad example for the rest of the employees. She should be ashamed of herself. I love Dollar Three, but with employees like that, I won't be coming back to this store ever. Stay away from this store...DSA and Adults with disabilities.
Michelle Fisher
2019-05
I LOVE THIS PLACE. PLEASE KEEP THE PRICES THE SAME. THIS IS MY GO TO PLACE. I have lived this place for a long time. I used to work at the so called 99 cents only store, but now they are not 99 cents only. I Love the Dollar Tree. Make sure you check them out when you get the chance. They are the best. Go to the bathroom prior to because of those on drugs, it has caused issues. Unless you are like u set the age of five. You can find almost everthi th you need here. Of course, there are products that You can buy that are better, but this is still a place that has what you need. My #1 go to place. They get 4 stars only because there is no bathroom available to the public.
T.George H
2021-05
Good customer service and no waits in line. Friendly environment and a lot of stuff to pick from compared to other store. Check it out for yourself. You won't be wasting your time.
Gabriela Haskins
2021-05
There are so many fun and useful items. It's pretty easy to rack up a bill, even if everything is a dollar. The arts and crafts section has been beefed up, so it's definitely worth checking out.
Veronica Gutierrez
2021-05
I love my local dollar store, I always come out with more than I need. The customer service is always top notch and I feel the Frontline workers don't give the recognition and respect they deserve.
Gwen King
2023-09
Well lighted, cleaned, excellent customer service and products.
Carol Gonsalves
2018-05
Yesterday I was shopping at the dollar tree on university ave x college in Sd Can and bought a few fifth teen dollars or so....and I used my visa , requested forty cash back , was approved and cashier let me leave the store without giving me the fortyBy the time I got to the cat ,realizing I had been charged but couldn't locate the cash, I had to return to the store with my receipt to get my $40.00. Cashier examined my receipt ,apologised, and gave me my $40.00.By the time I returned to my daughters car ,where she was waiting with my three grandchildren(2 toddlers and a baby)., I had yo endure a lecture on Alzheimer's, making her kids upset, etc....ruined my day.also i purchased. A can of air freshener Sure Scents Hawaiian and shook can ,sprayed ,, several times and absolutely no fragrance at all....
Pam Diaz
2021-05
Was double-charged for purchase! Manager was "rude" and refused to do anything! Told me to call my bank. I go there a lot and she knew it! Shameful behavior! Had to call my bank!
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-9 PM |
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