3.3 (33)
4445 Mission Blvd, San Diego, CA 92109
(858) 273-0900
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin
2023-12
Decent experience. The person checking me out was friendly enough. It’s what I would expect with a CVS
Colleen Sullivan
2023-05
I had the best experience of my life yesterday at the CVS Pharmacy! I was very fortunate in having "Franchesco" help me. I noticed while in line how thorough, efficient and helpful he was to the customer in front of me. When he spoke to me with a gentle smile and a helpful manner it started my transaction on a positive note. Franchesco was very kind, explained what insurance covered and without wasting any time he asked if I had ever taken this medication before and I hadn't so, I Really appreciated him taking the time to explain how important it was to take all of the medication and it would be preferred if I took it with food. He explained there may be a few side effects, but, it is important I take all of the medication to ensure the infection I have will completely go away. Even though there were several people in line he took his time with me to be thorough and ensure I understood what I was taking. He was very efficient and made time to speak to me and ensure I paid for the medication all at once. He was very proficient, friendly, warm, intelligent and gentle while helping me. A close friend of mine gets a lot of prescriptions from him since her recent stroke. She said he is always helpful, informative and helps her in every possible way that he can. She said he is a gem and an angel wearing a white coat out there helping customers with their prescriptions and with their co-pays.PLEASE ensure Franchesco gets an award for being a light everyday in your customer's lives. He makes you feel good beginning at the moment he greets you with a warm smile. Thank you for having Franchesco on your CVS team.
Kenna T.
2022-05
Idk what causes the low ratings but the staff at this store is amazing, kind and truly helpful. It's my favorite & trusted pharmacy to go to...they all know me by name & always have my prescriptions ready unlike a lot of other CVS. No bathroom so don't ask. Great selection of items!
Gerren Hall
2020-05
Short and easy visit, I expect nothing less from CVS.The store was mildly cluttered, for the late hour I chose the shop cleanliness shouldn’t of been a problem.I suggest making routine rounds to make sure everything is in its proper place to make up for a quicker shopping trip.
Roxanne Londen
2022-05
Frank in the pharmacy is fantastic! Despite covid understaffing the employees always jump in to help with anything. I'm a local, so I'm in there nearly everyday for something. The coupons are so great and I love the extra perks of my carepass upgrade.
Jonah Dominek
2020-05
Pharmacy will not pick up the phone, ever!!! I’ve called multiple times and waited on hold for over a half hour before hanging up. Then, I was in recently at the front counter and over heard the checker say that the pharmacy never picks up the phone. Amazing, especially when we’re talking about people health and medication.So to follow up after my original review, I finally got someone to pick up the phone after a half hour wait. When she picked up and I explain to her that I needed to give her the correct fax number for my doctor so she could get a prior authorization on a prescription they were having trouble with. She looked up all my information and asked me to get on hold again, after waiting for another 10 minutes I was put through to a fax machine.These people are completely incompetent and should not be handling medications.
Mark
2018-05
BEWARE: This CVS, like many of them, dump old medications with very short expiration dates on its customers. Check the MANUFACTURER'S bottle from which your prescription came before leaving the pharmacy counter because the pharmacy will not accept exchanges or returns. You deserve fresh medicines with at least a year between time of purchase and expiration date. On the positive side this CVS deserves one star because of a very kind pharmacist by the name of Frank.
N U
2019-05
Unfortunately, they do not carry a good stock of generic drugs. I came to purchase the generic CVS pseudoephedrine and they had ran out. I inquired about the next nearest CVS location and they had ran out as well. As I was watching the pharmacist, I noticed the section where they checked for stock was tiny. Apparently, they typically only have 3 boxes at a time... I had to buy the name brand version that was 50% more expensive. I am going to call and shop around next time.
tonya zlock
2016-05
Very poor service and very unhelpful. Came in to get a prescription which they said was not there it then took them 45 min to figure out that is was in a note in the back- not a very good system... Not that you go there for customer service, but they don't even treat you like a human.
Linda Schlatter
2019-05
Nice large and well organized place to shop for many things. The pharmacy was accurate and quick with my order!!!
Rog Son
2016-05
Very friendly service and good prices when you use coupons and extra bucks. A wonderful store.
David Simonton
2023-05
Very Fast &Courteous service w/friendly staff!
Debbie B
2020-05
Poorest customer service I've ever received. If you don't like where you work...find another job!
Anthony Diorio
2023-05
David helped find exactly what I needed and quickly!
Jim Neri
2016-05
wow, tough crowd! I had only the best, most courteous service from door to door.
Betania Menendez
2021-05
Nobody helped me to find what I was looking for. And when I asked to a women on the counter she was rude to me.
Jordan Winch
2020-05
This store ripped over charged me $10. Didn't find out until I got home.
Jason Aso
2020-05
Worst costumer service ever lady at the check out seems she does not like her job .
Todd Adkins
2016-05
Never had a problem with the store. Good location.
Corey A
2016-05
The pharmacy has poor customer service and needs an attitude check.
Brittany Slichter
2019-05
Convenient location but the bathroom could use some help
Michael Prentice
2016-05
Large store with A/C and tons of selection. Service was OK.
Gisselle Durhan
2018-05
It has everything you need when going to the beach.
Frank Russo
2019-05
Awesome Pharmacy Staff
Tay Mellow
2019-05
Bad customer service
Monday | 10 AM-1:30 PM 2-6 PM |
---|---|
Tuesday | 10 AM-1:30 PM 2-6 PM |
Wednesday | 10 AM-1:30 PM 2-6 PM |
Thursday | 10 AM-1:30 PM 2-6 PM |
Friday | 10 AM-1:30 PM 2-6 PM |
Saturday | 10 AM-1:30 PM 2-5 PM |
Sunday | 11 AM-1:30 PM 2-5 PM |
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