Family Dollar

4.1 (245)

1137 W Base Line St, San Bernardino, CA 92411
(909) 619-4202
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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WishUknew

2023-12

My 1st time here on 11/27/23-- stopped by for a 2litter, foam cups and wanted to see if they had a arts & crafts section they did-- I only got a small wood box because there was a coworker nearby stocking a younger woman with a tattoo ontop of her left eyebrow who was on her earpiece phonecall She spoke about 5-8 cussing words in every sentence she was sayingto the other party on her call, she was loud with no discretion or professionalism. The store was a mess and cluttered all the way to checkout. The cashier with butterflies tattoos on her left arm with glasses looked tired and like she didn't want to be there, I waited for my receipt but realized I have to get it myself from the receipt machine she's too tired to get it and hand it to the customer. Definitely will be the first and last time I come here- I'll take my money and go elsewhere-- where there's associates that actually value their job's.

Marie Madrigal

2023-12

I would not be using my debit card at this store. I went on December 2,2023 just to get detergent and after I left 2 hours later I got a notification from my bank different charges from different places with different prices. So me and my fiance went back and told them and the cashier Sergio was on his phone texting after he was auditing his drawer. I did talk to the assistant manager. I would advice people to use cash here.

Benjamin j Gutierrez

2024-01

Awesome place . Workers were very helpful

Serenity Valladares

2023-05

Bad customer service ! was very rude , couldn’t even get my bags before they decided to call someone else up and rush me. Couldn’t even give me the discounts shown on the items , over priced !

Josh Pierson

2020-05

The cashiers are rude! Noticed alot of the praise going on in these reviews about their customer service are made by their family members. I come to this family dollar often everytime there's always long lines, hot and the managers are stuck up and rude. My mother's English is not so good. The cashier rudely said I Dont speak Spanish...sad part is she was Hispanic. The manager that's short with the bob hair cut is very very rude. They need all new staff! We've been driving to one in Rialto when this one is walking distance from our home.

Ana Karen Galvan

2023-05

Now that there’s a Dollar tree inside the store (maybe under new management) it’s well stocked and clean. Way better than before :)

Yesenia Roman

2019-05

Great customer service. I don't really like the "we are watching you" speaker, it is too loud. It is very tasteless and I, a non stealing customer, feel untrusted. Just lower the volume a bit.

Christina Padilla

2023-07

I would just recommend remodeling the entrance to make it more aware for traffic.

Tadashi Flowers

2023-05

Good they had everything in I need was no looking for and more at a good price.

T H

2023-06

I dislike this Family Dollar location.It's not well maintained and the service is stale.

Cecelia Robison

2018-05

While sitting in my care eating pork chili fries. I saw a couple Hispanic female and Hispanic make walking fast into the store and 15 min later the couple came out with a bunch Name brand detergents gallons like 6 and huggies diapers 4 pls and Rush off on foot not really running and into the bushes. This place is unsafe and needs armed security. People's lives are at stake

Edgar Garcia (Eddie)

2022-05

I love shopping here because everything is always at good low price. Love getting my snacks from here because they are cheap here than anywhere else.

Camilla Washington Adams (Tink)

2023-05

My sister works there. Everyone is so kind and helpful.It really hasn't changed much.It's changed alot to me.

Yxngsolo 12321

2018-05

My Husband Angel is the best there....he is the Loss Prevention man at the door.....i love all the girls there there like family......we love this family dollar.....its the coolest and nicest stire in the Dino area.....love all u guys....keep up all the hard work ladies and to my husband Angel......

Shanon Ver Doorn

2023-05

There sorry was a mess and no theyre workers were all rude with all baskets full of gobacks

Derek A

2018-05

I had a very good shopping experience. The customer service was good. The store was very clean and well kept. I will most likely return.

Daniel Rivera

2018-05

Good place to shop, but the staff watches everyone as if everyone shopping has nothing better to do than steal. On top of that the cashiers are almost always slow.

Denise Vazquez

2018-05

I was expecting more items to be for a dollar. In a positive note the items they do have are in good quality and for less than say target. Would recommend stopping in and browsing.

Carmen Castillo

2019-05

Needed a quick pair of shoes for my daughter and it was nice and fast didn't really have a lot of 12-13 but it was quick and on clearance

Lavinia Williams

2023-05

They need a bigger building because they have so much stuff and not enough staff to put the stuff away

Annette Pierce

2021-05

There's nothing wrong with it, but it needs cleaning and mopping. Your not allowed to toilet. Even if its a emergency!

Claudia Garcia

2020-05

Love the store. They different things. Most of the employees are not charismatic. But overall it ok.

Brandon Sandoval

2021-05

It was a pretty regular place all the employees I have encountered are always nice and polite

St. Berdoo

2018-05

I come here when ever I can't make it to Walmart. I live nearby so this is the only Family Dollar I will shop at. It's alright but the employee's here are helpful.

Eduardo Orozco

2022-05

So I bought a happy birthday banner in this store. But I open it, it say happy Dirthday 😂🤣😭 yo family dollar fix your stuff

Marisol Real Hernandez

2019-05

Wow its crazy how if u have a return and an actual receipt they make u come back if the manager is else where because she is the only one who can do returns So wht cant the cashier do this. even if u have a receipt .Ridiculous.

will ubanda

2022-05

Good store, professional staff. Being going here for years.

Valerie Cheatham

2022-05

Nice store. Everyone is always helpful. Plenty of parking. About a mile from the freeway.

Etelvina Marquez

2018-05

Can't believe it first and last time costumer it's ridiculous asking a costumer to move a vehicle out of the parking promises because it doesn't have the license plate!

Ingrid Barillas-Mejia

2019-05

Much better experience newest clerk is extremely pleasant, cheerful,and helpful personGood choice.

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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