4.6 (219)
4781 Granite Dr, Rocklin, CA 95677
(916) 315-2650
barkavenueca.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe Murray
2023-10
We dropped off our Pomsky and they shaved her, I've been told her coat may never grow back the same. Pic one is how we dropped her off, pic two is how we picked her up and pic three is how she looks today three months later. Very disappointing.......
darcy schober
2023-05
My go-to self dog wash and nail trimmer! $18 including shampoos, conditioners, towels, and blow dry! (Bring your own brushes)Great value and layout. Staff is always friendly!
Navneet Grewal
2024-01
Really disappointed how I was treated today. I arrived at the store with my dog for a dog wash at 5:32pm. The guy (long blonde hairs) working at the front desk was on the phone, so I waited. After a few minutes I told him that I was here for dog wash. He is still on the phone and tells me that dog wash is closed. I asked him that the store doesn't close until 6:30, and he responded in a rude tone that dog wash closes 1 hr prior to store closing. I looked at the time, and I asked that it is only 5:35pm, and I only need 20 minutes to wash my dog. His response this time, "Dog wash closes at 5:30". I get it that I was 2 minutes late, but is enforcing the rule in a rude manner when customer is being nice really worth it. I really hope Robin or Ken read this review and make some adjustments to their front desk staffs training materials.
Joy Kodani
2024-02
Great selection of dog and cat supplies. Our Aussie loves the dog Biscuit "buffet" where you can create your own mix of dog treats, including grain-frer options. We also like taking our Aussie to he grooming salon for his nail trim, done with your choice of grinders, clippers, or both.
Michael B
2024-04
Great place with very helpful and friendly employees. Went to get our dog groomed and ended up buying some stuff because the employees were so nice.
Michelle Boyes
2024-02
02-15-24:O arrived @ 3:20 to wash my GSD. Young man, mousy blond hair rings up my card, multiple washes on card, subtracts 1. I ask if the shower heads on the hoses in the bath have been fixed. He stares st me then says "No." I proceed to DIY bathing area There is no one in the store except for me and him. I check the bathing area and there are no shower heads, it is simply hoses. Additionally, all of the tubs were filthy, dirty, and the whole floor was soaking wet, and hairy, a dangerous and slippery floor not only for humans but also dogs. It appeared the do it yourself bathing area had not been cleaned at all, all day!I have been going to this business for at least 5 years to bathe all of my dogs. In the last 3 months, the DIY bathing area has been in a state of disrepair. And now, filth was also a problem. I hope the new owners read their reviews and do something about it.
Mike Holman
2024-01
Place closes at 6, I arrive at 4:55pm, try to get a self wash for my dog. Sorry we close in 1 hour and can’t let you do a self wash, mind you place was empty and workers just standing around. Did I mention “self wash”. Might as well close at 5 then.
Angela S
2022-05
Store staff super friendly and courteous. Harmony in the grooming salon is awesome! Our border collie loves her and always looks amazing when she comes out. Harmony is familiar with her coat and skin needs and makes recommendations based on her knowledge and observations of Kiri.
Joy Kodani
2023-10
We enjoy taking our Australian shepherd to Bark Avenue. We like using their self-service dog wash tubs, which are good-sized, ha e a good selection of shampoos, and there are ample towels (I've been told that some places only five you 1 or 2 towels). Our dog also loves a visit to the self-service dog cookie counter for a bag of cookies from their good selection of dog treats, including grain-free options.
Lisa Dasmacci
2023-05
We love Bark Avenue for their grooming and products.They have no raw hide in store. So having to confirm no hide....no more!
Rachel Dana Reed
2023-05
Best do it yourself dog baths. Employees are always so nice. They have a large assortment of great dog food and so much else!!!
Geena Wade
2017-05
We take our 2 German Shepherds here and they always come out clean and smelling good! Its about the same price as other big name stores but here I feel it is more personable. The girls actually seem to spend more one on one time with the dogs and don't try to cram in as many dogs as they can. My dogs come out looking beautiful when they leave here!
Miller Family (mngypsy3)
2020-05
Self serve dog wash is great, we'll worth the $12 special on Wednesdays. No more back ache from washing our 65lb English setter!
Julie Lozovoy
2023-10
Can't wait to take Ivan for a bath,and Ru,she's 16yr thin but spunky,We lost Bella end of 2022,she took was an old lady,,Ru well really enjoy a soak,, We were sad to read Joes story with Pomsky, the rule is if you don't know ask,And if these girls "GIRLS"where not trained and licenced don't let them near a dog like Pomsky,,So sorry Joe ,but I'm sure she's still the best,It's time for a wardrobe ,,,,🐩🐕👍🏽🐶 🐕 take care,,Julie,Harlen,,Ivan&Ru
Steve Dowler
2024-02
They do my German Shepherd's nails and do a wonderful job.
Jenny S.
2022-05
I take my dog here for haircuts and grooming, and they are always so sweet and kind to him! A couple of times I have asked for little changes and they always accommodate me, and I’m very grateful to have such a great groomer close by! My Westie can be a little shy but he always gets a good report card here! The store is well stocked and tidy and the staff is very friendly!
Mark Simpson
2022-05
Nice pet store. Guess some may call it upscale from outside looks but its not.Came in just to get some shampoo n conditioner for the dogs cause I was right by.Expected over the top pricing but was actually pretty good with several choices.They have indoor self groom and grooming by appointment too.Also, they have pet toys, food n supplies but I didnt really have time to look around.Service staff up front (2 younger ladies) were helpful but could use a little more personality..very dry but im a talker. Great place as I see it
Stanley Baggs
2023-05
I brought my dogs here for over 10 years. They got a new manager recently. She accused me of not paying. I did pay. She canceled my appointment in the future. I verified payment was made with my card and with a manger at the el dorado store. The new manger didn’t know what she was doing. I was never given a new appointment, even after talking to the owner who assured me he could get me one. Although he apologized and claimed to appreciate my business he never called me for an appointment. I am very disappointed in Bark Ave.
Rhiana Crockett
2022-05
Love this store! Great selection of food, toys and treats and everything is reasonably priced. We don't live locally so we haven't been able to use their grooming service but the pups all look so happy when we see them getting bathed. We always stop by when we are in town!
Jennifer Matthews
2020-05
LOVE! ❤ Love! ❤ LOVE this place! The monthly dog wash is PERFECT for us apartment dwellers who like to stay super active and constantly have stinky dogs 🤣The staff is always so friendly and helpful, and has great advice!If you haven't tried out this place for food/treats/toys/accessories, you're missing out!!
Kat Harvey
2021-05
I can't say enough positive things about Bark Avenue. From their store staff to their groomers, they are all phenomenal. Our retriever is always groomed exactly as requested, and they take incredible care of her during every visit. Would highly recommend!
B Travel
2022-05
Great cute store and very friendly happy staff. We travel out of our sprinter so it was nice to find a place to wash our dog they have great dog wash tubs and towls and different soap or allergies or whatever you need. They have ALOT of toys , clothes, and treats to choose from!
Angela Speer
2022-05
Our Border Collie Kiri has been bathed and pampered by Harmony since she was a little fluff ball. She is now seven years old. We followed Harmony from her last salon because Kiri just loves her. Harmony is amazing and treats Kiri like her own doggo. She is kind and patient. Kiri knows her name and goes to the door, tail wagging when we say, "Do you want a bath with Harmony?"
Ed Jr
2022-05
I love this place the front counter staff is amazing so friendly and polite.And the self wash is always clean and the shampoos are top of the line the conditioner leaves my dogs coat so soft shiny and smelling great.
Aileen Coletti
2023-05
Harmony is so patient and kind. My Chewy has not had a good groom since Covid happen. I was blown away at how good he looked compared to the places we’ve gone to. Chewy is terrified of grooms and she was so patient with him. I recommend this groomer and Harmony.
Kathy Meyer
2020-05
I have used Bark Avenue for my pets grooming needs for a few years now, and i love it. We have multiple dogs and it's nice to round them up and head to Barks. For the self-serve bathes there are three tubs, first come - first served, so we can wash them at the same time.
Jennifer Gallelli
2020-05
I have been going to Bark Avenue for a few years now. The staff is always friendly, knowledgeable and kind. Whenever I have a question, or am unsure of a brand choice, they are always able to advise me - which is very helpful. The only thing that I would change (if I could), would be to add a spot by the front door to be able to get the cart to my car. They are always sooo nice and help me carry the dog food to the car - it would be nice to not have to bother them tho!
Karen O'Brien
2015-05
Karen did a fabulous job of grooming our Samoyed. As a Samoyed owner herself, she knows about the breed and was able to give Boris the right type of cut. He was very comfortable with her and he turned out looking fantastic! The grooming space is clean and well-maintained. Also, the store is very nice and has a large inventory of pet supplies. We recommend Bark Avenue to our friends.
Dave T
2018-05
Been buying food here for over 2 years but today was the first time using their grooming services. I have a somewhat difficult dog that does not like her nails clipped. Bark Avenue did an excellent job and had us in and out in less than 15 minutes. Happy dog and owner. I give them 5 solid barks!
Kirsten Walthers
2017-05
Finally a quality holistic pet store! I Absolutely LOVE This place, the ladies there are always available to help me & are always so knowledgeable. Customer service is an A+! They definitely enjoy their jobs and it shows!!! They are open 7 days a week and always stocked with whatever I need. Last summer my dog fell very I'll & could not keep anything down. The vets could not figure anything out. The ladies here at bark avenue helped me to find a solution that works for her & today she is thriving. Thank you Bark Avenue! I appreciate this place so much, if I could give them 10 stars I would.
Monday | 9 AM-6:30 PM |
---|---|
Tuesday | 9 AM-6:30 PM |
Wednesday | 9 AM-6:30 PM |
Thursday | 9 AM-6:30 PM |
Friday | 9 AM-6:30 PM |
Saturday | 9 AM-6 PM |
Sunday | 10 AM-5 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population