4.6 (238)
372 Woodside Rd, Redwood City, CA 94061
(650) 298-9999
petfoodexpress.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Manuel Porras
2024-04
Absolutely astounded. 120 Doberman I dog sit is NOT a fan of water. Staff gave me all the time in the world. I waited for him to calm down. About 30 minutes in, one of the staff, Sophia, came in and helped calm him down and he was all washed up just ten minutes later with no fuss. Great place.
Mark Buentipo
2023-12
This is for the dashers and instacarters that needs to learn how to park. Taking up 2 or more spots is ridiculous.Some of us customers has to bring our dogs in for baths.
Shannon Mcwilliams
2023-05
I love this place. Not only do they have a huge selection, the staff is so helpful and accommodating I can't even begin to tell you. I've gone through hell this last 6 months with losing my job and I have really picky cats, the staff jumped through hoops to if the cats didn't like it they exchanged it with no questions asked. It might be a little pricey but for me even without work it's completely worth it! And they only carry the only toy that's catnip that my cats go bonkers for!
Lynell Hyland
2023-11
Great customer service and new puppy support. We’ve used the self service pet wash! Excellent!
Jamie Young
2019-05
I go to dog training classes here and they are super accommodating. When I buy things, the staff is super nice and asks to give my dog treats.
Anca Rugescu
2024-03
So convenient near my house, we find everything we want here
Christopher Siliezar
2024-01
Come here to give my puppers a quick wash and gift him his favorite treats. Great and Knowledgeable staff!
Gustavo Flores
2021-05
When I entered the store, Scarlet asked if I needed any help right away and she helped show me what I needed and I got the things she recommended for my puppy like dog food, toys and snacks. My puppy is super happy with what he got. The customer service Scarlet provided was great! She was really genuine. I’ll be coming here again for the great service and verity of pet needs in such a clean and organized store!
Cameron Ross
2024-01
This is a great place! Everyone’s kind and helpful.
Tricia Davidson
2021-05
I love this store location and the staff. They are beyond thoughtful! I had picked out some treats for my kitties. And they were out of stock. So they reimbursed me for the treats they did not have, and included a free bag of treats that were similar. They loved them! It was amazing customer service.Thank you Pet Food Express for taking care of me and my kitties.
brian herzog
2023-09
We go there for the dog washing facility, which is excellent, and convenient. It costs $18, all inclusive - aprons, shampoo, blow dryer, as many towels as you need, even treats! Each tub has two short anchored leashes, and they loan you a plastic collar so you can keep Fido secure and the regular collar off and dry. Elevated tubs provide easy access to your pooch without having to bend down.
Jason Shugars
2019-05
Great place to get your dog washed for only $15, or to purchase pet food. Friendly staff, too!
Tanya Herrera
2023-05
Love the staff, place is really clean and it's right next to the post office, hardware atore and art store. Just wished they had a better selection of dog toys, there's not much for bigger dogs generally speaking
Paige Anderson
2022-05
Very helpful staff. Slightly smaller store, they have a little less of a selection than some bigger pet food expresses, but it's a great neighborhood resource. The people who work here are super friendly!
Ruth Rodriguez
2021-05
Staff here are incredibly nice. They greet you as soon as you walk in. They ask if they can help. They thank you for waiting in line and they smile and chat while I'm paying. It feels good to shop here. Staff seems happy and that makes me happy, which is good during these times. Thank you!
Chris Short
2023-05
Great, clean, friendly, pet shop. Staff is super helpful and easy to deal with. Everything is buy three and get the fourth free. Great place!
Shruti Merchant
2023-05
I never write reviews but these guys rock for delivery. Just had the driver unable to find my house, and the store manager called to redeliver and make sure I got my dog food by end of day. Great customer service, I’d highly recommend
Ruth Rodriguez
2021-05
Super great place to shop with or without your pet. Staff is welcoming and super friendly. You feel wanted at this store. Every time I walk in, reps smile and ask if I need help. Easy to find help when you need it. By far my favorite pet store.
NeetarNeet
2022-05
Very enjoyable pet store. Dogs enjoyed visit... Had free doggie food samples at door. Found the dog toys we were looking for. Friendly staff alerted us to sale on toys, so we were able to take advantage of that.
Amy Parsons
2017-05
This place has great customer service. They are always friendly and you can return almost anything if you're not satisfied. They're a little more pricey, but the service is so nice that I am a dedicated customer. They also have a good place to wash your dog.
Alex “Ajay” Basche
2022-05
Lovely experience every time! Helpful staff, easy-to-navigate store and an excellent self-service dog cleaning station (includes treats, towels, multiple types of shampoo, dryer hose, etc).
Bossalina Pimpinella
2021-05
Friendly staff, eager to help and they have good specials. They had a buy three get on free deal on their frozen section which was great since my pup loves the goat milk, bone broth and frozen yogurt.
Chris Acker, CLU, ChFC
2019-05
Love taking my big fluffy Bernese Mountain Dog, Mowgli, here for a bath. Service and staff are excellent. Water pressure could be better, but not a huge deal. Place is very clean as well.
Rikki Humble
2022-05
Very friendly informative staff... needed a flea shampoo for My doggie and they were able to recommend one based on my dogs needs and circumstances! Had to do the fle bath twice but it seems to have done the trick! Thanks you!!
Inge Tiegel Doherty
2021-05
Large open and well stocked pet supplies location - easy to park and shop! VIP vaccine clinics weekly are also very organized and well run, with great customer service and support from the staff.
lydia green
2020-05
My favorite Pet Food Express in area. Terrific staff. Friendly, helpful and go the extra mile to help. Example: One of the staff fitted my old dog’s pick me up harness to her, even though it was not purchased there. Pet Food Express does so much for dogs, like sponsoring the annual Fall pet adoption fair where over 1,500 pets are adopted over weekend. Although I occasionally buy Chewy or Amazon, I do most of my dog shopping here or at the other RWC location. They also have self serve pet wash and you can save via there 3 for 4 deals: buy four but only pay for three.
Evan Gray
2018-05
Staff is super knowledgeable and friendly. They really go out of their way to educate customers on pet nutrition and make sure you get the best for your cat or dog. They genuinely care about your pet's health. Corporate places like Petco and Pet Food Express don't invest in their employees, only care about their sales numbers and sell mostly unhealthy garbage food full of grain and unknnown animal byproducts.
Roger Knopf
2018-05
Knowledgeable helpful and friendly with a great selection of dog foods, and they always seem to have a buy 3 get one free deal. Parking is convenient (important when bringing 100 lbs of dog food back to your car).
Emma Magana
2019-05
There is something for everyone here, the employees have a lot.experience about pets
Marianne
2021-05
My favorite pet store. Love the self service pet washing stations. They also sell high quality and safe food and pet supplies. And the service cannot be beat...always friendly and genuinely caring.
| Monday | 9:30 AM-8 PM |
|---|---|
| Tuesday | 9:30 AM-8 PM |
| Wednesday | 9:30 AM-8 PM |
| Thursday | 9:30 AM-8 PM |
| Friday | 9:30 AM-8 PM |
| Saturday | 9:30 AM-8 PM |
| Sunday | 10 AM-7 PM |
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