4.7 (511)
7930 Haven Ave #101, Rancho Cucamonga, CA 91730
(909) 481-0340
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Noturmomma
2023-05
Wow! I drove 44 minutes to get here, and it was worth it. The store is super clean. The person that assisted me with my first purchase was Josh. He was super patient because I had a ton of questions and he was super knowledgeable about the 4 Ranitomeya imitators tadpoles my daughter wanted. I left happy and with the thought of being a return customer in mind. If you’re looking for a good reptile shop that’s professional, knowledgeable, and well stocked, this is the place. 👍
Hunny Bun
2023-08
Love it! First time visited since I moved here in 2017. Brought my two youngest girls. 3 & 1. Lol, Skarlett was scared at their big gorgeous poodle dog more than anything behind the glass. 😆Great prices, the employees are really knowledgeable and very hands on. Reptiles get TLC! The kids & I enjoyed it very much, lots to look at & explore for such a small store. Spent over an hour. The iguana are so pretty & I got to see a skink up close and personal for the first time. Those are cool. Frogs, and geeks Will return back soon!
Ignacio Z
2023-12
Reptile island has such a large amount of diverse reptile varieties; iguanas, tegus, snakes, chameleons, bearded dragons, leopard geckos, rock iguanas, uromastyxs, tortoises, and so much more. They carry supplies, terrariums, vitamins, food supplements, feeders. It's such a great place to buy reasonably priced feeders or just check out the cool lizards they have. The staff is really friendly and help with any questions you may have.
North West (IKOHNIIK)
2024-01
The workers are incredibly friendly and make the experience even better. They have a wide selection of reptiles that are well taken care of. You can tell that the employees truly care about all of the animals they care for. The prices for mice are also pretty good.
Stephanie Elizabeth
2024-03
We've always noticed this store since it's in the same shopping center as our pharmacy but never stopped in. We were missing out! I'm not looking to add to my menagerie any time soon but looking at all the reptiles was awesome. The employees are very welcoming and friendly.
liz mckinnish
2023-05
Bought my first corn snake here, employees are educated and usually have reptiles of their own! So it's nice to hear their opinions when picking up an animal! Awesome place!🐢🐍🦎🦂🕷️ 🕸️
Jalissa O
2023-12
been meaning to write a review for a while now..hands down my favorite reptile store! the staff are always friendly, helpful, and super knowledgeable! every time i’ve visited, i’ve never NOT been greeted or asked if i needed help. love that they even sell pangea food for cresties, beats having to order them online! :-P <3
Jennifer Cinnamon
2024-03
I visited this store today and was appalled by the conditions of the animals. Malnourished snakes, ball pythons kept with no humidity or hides, most with bad sheds stuck. Every enclosure was dangerously unkempt and full of feces. Absolutely do not purchase an animal from these abusers.
ANTONIO Parra
2024-04
Great people! Very helpful and friendly. It's my go to shop for all my reptile needs.
Andrew C
2023-12
Absolutely appreciate the dedication, level of service and products provided from this place, hands down the best reptile/bug/insect and spider shop that exists. Any questions are answered in great detail, kid friendly and great atmosphere. I would definitely recommend stopping by to check it out even if your not ready for a new little buddy.
Chausa Mia Nguyen
2024-04
Staff is amazing, kind, and super helpful! Purchased my bearded dragon from here. Great experience!
Gonzalo Villasenor
2024-01
Great customer service. Staff knows there stuff and not afraid to ask for help from other staff. Staff help me pick out a spider for my nephew. Which he loved. Thanks guys
Yvette Smith
2022-05
We have gotten many snakes, chameleons, and supplies from here. So far no issues with any of the pets, our snakes are beautiful, and so so friendly. It does get busy on weekends so, I suggest going in earlier in the week if that is an option for you! Here is a picture of a chameleon I bought!
Calvin Ng
2022-05
It’s A Great shop and the staff are very knowledgeable and helpful. Look for hunter!Edit: hunter left and it was very difficult coordinating or trying to reach the owners about trading in mantises etc for other pets …
Matt Thibault
2023-09
Love this place! The staff is amazing and very knowledgeable about their animals. Very patient and informative when I ask a million questions every time we go in there. If you’re looking for a place to find a quality reptile, amphibian, or arachnid this is the place to go hands down. You can tell they care and the quality of people that work here is outstanding! Thank you Hunter for all the help you’ve provided us over time!
Sarah Campbell
2024-04
We drive out of our way to get our 2 lizards food because quality and price is worth it.
Jamee Desouza
2023-10
The customer service here is top tier. I have never walked into an establishment where everyone is so knowledgeable and so happy to teach what they know. They go the extra mile to find and explain. Last Christmas Eve I came to the store right a closing, they were all shut down, my son really wanted a lepard Geico for Christmas. They were so kind to open back up and made my son’s Christmas extra special. I will never forget them for this ❤️ I really appreciate you all. Now we are on the hunt for a sand fish!
Juli Chavez
2021-05
I always go here for my feeders. Staff is always nice and quickly fill orders. I love looking at the available reptiles like this beautiful chameleon.
Ramon Paez
2024-02
I'm a regular, love coming back for the great service and friendly staff
Mike Aguirre
2021-05
I love this shop! Very knowledgeable and great customer service. 👍 I come here for all my reptile needs. Just bought a beautiful Spiny Flower Mantis.
Luis Esqueda
2023-07
Came here with my family. Granddaughter has a Bearded Dragon. Needed more food for him. Staff was very nice. Especially when it came time to clip his nails! The young lady who did that was sooo gentle. He didn't even try and squirm. Place was very busy. didn't know that reptiles were THIS popular. Now I know, LOL.
Sylvia Garcia
2020-05
Great selection and also knowledgeable staff that answered all of my questions
Michael Martinez
2023-12
Great place, always very nice, knowledgeable, and good prices
Daphne Leigh
2024-04
GAVE WRONG INSTRUCTIONS ON HOW TO FEED MY FROG AND THEN 15 MINUTES AFTER I GOT HOME HE WAS DEAD. BAD ANIMAL CONDITIONS.
Bill Quinones
2023-05
I have been here many times with my grandson and his friends. The place is very well kept. The employees have been very knowledgeable. Two days ago I purchased a lid for my tank I asked Jake the person I bought it from if it does not fit any problem about bringing it back he said no problem . Well I brought it back now I have a problem the person I am returning it to said they only give you store credit I explained I was never told that and that he could not do anything about it except give store credit. I told him I wanted to speak to the store manager ,he called him and after a Iittle talking him came back and gave me credit back on my card. The thing that bug me the most was the way the employee treated me if I had not push I would have been stuck with store credit. I look and I never saw any sigh that inform me about store credit. I have been the employee where another employee did not give out the correct info and I have been happy to take care of the customer. It is called customer service something we lack now days
Jonathan Romo
2023-05
I love coming here because even a menial task like buying rodents ends up with me and any of the staff members talking about reptiles for a half hour. Everyone here has a passion for reptiles, it feels less like In going to a store, and moreso like going to visit a close friend and see their collection. They eagerly let me handle new reptiles, they have taken in a couple of my snakes when they’re not eating. I really can’t ask for more from them..
Homie-G TV
2023-05
Surprisingly, I was the only customer in the store. Usually, there's a crowd inside. They had what I needed. I was in and out very quickly. I've seen some pets for sale that I've never seen before. This review is for my visit on 12/21/22. Homie-G was satisfied with the service that day.
Benny Trejo
2024-04
Great store with Great customer service.
Melissa Navarrete
2023-05
Great variety of pets, supplies needed and food. Great customer service as well. They took the time to explain to us things we needed to know regarding our new pet and other pets we want to get.
Thresa Lozano
2021-05
We were so impressed with the service here. We came to buy our niece her first pet, a leopard gecko. They had a great selection and reasonable prices. Both of the staff were very friendly and helpful - thanks to Taylor for showing us how to take care of the gecko! We highly recommend Reptile Island!
Monday | 11 AM-7 PM |
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Tuesday | 11 AM-7 PM |
Wednesday | 11 AM-7 PM |
Thursday | 11 AM-7 PM |
Friday | 11 AM-7 PM |
Saturday | 10 AM-6 PM |
Sunday | 11 AM-5 PM |
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