Rite Aid

P.J. TYLER

2023-09

I usually don't say anything bad about my neighborhood stores, but the local Rite Aid really to step up their game.This Pharmacy is the worst place I have ever had to go to in order to get my prescriptions filled. Most of the time I have to go for 3-4 days after running out of my medication because Rite Aid doesn't keep track of my "automatic refills".Even when I call the Pharmacy and speak to them, they fail to fill my prescriptions on time.Due to my new insurance company I am no longer able to go to the pharmacy of my choice, and so I have to accept Rite Aid's incompetent pharmacist and their horrible customer service.

Conestoga Man

2024-04

I went in to pick up a prescription and the 'music' ( I use that term loosely) was so loud and annoying it gave me an earache. I was going to shop for more items, but couldn't wait to get out of there...

Dave Snothere

2023-07

There only open Monday-Friday. Really? And Don’t try to quit smoking in Quincy. Rite Aid doesn’t keep the patches stocked. Sometimes you can get but don’t count on it. Talk about lack of support. Twice I’ve had to drive to Reno to get patches. What is it about Quincy? Should rename the town Settlefor!

Bo leal

2023-05

Love, love, love the Rite Aid! Everyone that works there are so friendly and helpful. Tanny is an Excellent Manager and goes above and beyond for his workers and customers. Also April is an excellent associate, always makes me feel cared about the second I walk in. Keep up the good work!!

Jackyyd 6

2023-05

Rite aid pharmacy has given me the worst customer service I have ever experienced. I was backed up 21 days on my medications because of my disability and they screwed all of my medication up and I went 4 times for them to tell me the computers are messed up. One day they had me stand there for over an hour!

SB

2023-07

I HAVE NEVER HAD SOMEONE IN CUSTOMER SERVICE SPEAK TO ME SO RUDELY IN MY LIFE!! THIS RITE AID WILL NOT BE GETTING MY BUSINESS AGAIN!! I RECOMMEND YOU SAVE YOURSELF THE HEADACHE AND GO TO A DIFFERENT PHARMACY!! THIS PHARMACIST SHOULD NOT BE IN CUSTOMER-SERVICE!! SHE IS A VERY NASTY PERSON!!

Cary

2018-05

A typical Rite Aid... Store is clean and well stocked. Most employees are friendly. The line (at the registers up front) occasionally gets very long, there never seems to be quite enough people to handle the rushes. However, in their defense, I believe this happens at all drug stores.

Jacob Reinhart

2023-05

My wife went into the pharmacy to try to get a prescription filled and Larry Gordon an employee belittled her to the point where she sat in the car for 30 minutes crying. We will never be going back. I do hope I can speak with his supervisor about his treatment of customers.

Devon Birdseye

2021-05

I'm from southern california but visit quincy to see family frequently. Both times I've tried to fill a prescription here they didnt have it in stock and took almost a week to get it. Then the second time I was told that they "dont fill prescriptions from out of town". I asked what law this was and they said it was a company policy. I have been unable to find documentation of any such policy, and my doctor said that he's never heard of anything like it. After pushing the pharmacist for more information he changed his statement to only being able to fill 5 days worth of medication, even though my doctor sent the electronic prescription for 30 days. This pharmacy just makes up rules as they go along and pretends like they know more about you and what you need than your own doctor. I will never go to a rite aid again and will report this pharmacy to the rite aid corporate office.

Virginia Ekonen

2016-05

Every single time I have attempted to get prescriptions filled I have to wait in line 20 mins or more. Then I get told I am out of refills and it is up to me to know that. Today's trip was the final straw. I wait 15 mins approx to submit a prescription and get told it is not in stock and I'd have to wait for the pharmacist to return from lunch to find out if it had been ordered and when it would be in. Ok I requested a call to let me know when the would be in. They did call me back.The next part is what got to me. I had called my Dr.'s office to get refills sent to rite aide for 2 prescriptions. Rite aides automated system let me know they were filled . I wait in line AGAIN. Then I get told that because I had not had these 2 prescriptions filled there I would have to wait for the pharmacist who was still at lunch. I have had these 2 prescriptions filled numerous times at Quincy Drug. They have signs plastered all over "welcome Quincy drug"Etc etc. What a flaming crock!I have always hated rite aide for these same reasons FOR YEARS!!No matter when you turn in a prescription it is not done or there is a hassle.If you have ANY choice of a different pharmacy, you would be better off not to go to rite aide.

Blair Hutcherson

2024-03

Store is good. Pharmacy is horrible.

Tamela Cantor

2018-05

Caked needing a tent The Service was amazing! Diane is a gem. I am so excited they only have two left and they're gonna leave me one at the front because I called. Thank you!

Susan Christensen

2023-05

Very happy to have a large drug store chain in our small town. Convenient to buy locally, and the staff is friendly.

Deborah Stemmene

2023-11

👎

Elaine Taddei

2023-05

Pharmacy staff is extremely helpful and efficient.

Matt Brock

2022-05

Definitely wasnt open til 10. Doors were locked at 9:30

matt fisher

2019-05

A bit overpriced on some items, like all of them. Clean and friendly employees.

Michael Cocchiara

2021-05

Pharmacy staff very helpful.