3.9 (317)
6498 Pony Express Trail, Pollock Pines, CA 95726
(530) 647-7440
starbucks.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Keith D
2023-10
For me, I was lucky today, I was able to get my drink. They again shuting down at 8:30 instead of getting someone to fill in. That is a management issue.But the guy told the people behind me to buy coffee in the store and make your own or go find someplace else. Therefore, he needs a lesson in communication because he does not know how to provide a proper service environment.
Rick Tamez
2024-01
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Connie Root
2023-05
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Tay Wilson
2023-05
It's you average run of the mill Starbucks. It's nothing to write home about. But the workers tend to be nice, and prompt. It's in a grocery store so it's easy to get to when your inside shopping.Parking: It's a grocery storeKid-friendliness: It's a grocery storeWheelchair accessibility: It's in a grocery store
phillip mudge
2023-07
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Mick
2023-08
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Megan Talley
2023-10
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J Gresham
2023-08
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Nova Fox
2023-05
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Kevin Boerner
2022-05
5 stars no questions! Any day that begins with an order from Starbucks always ends with me feeling like the day was very productive. The drinks are delicious, inside is always good vibes, and the effect always puts a pep in my step. And when I'm in a hurry I can always pre-order from the app, the same app that I load funds on to so that I get credit towards rewards. And no matter where I'm at there is always a Starbucks location within minutes. I think it's safe to say that even if you haven't tried it, then you have at least heard of it. Keep up the good work 👍🏽
Info El Dorado Survival
2020-05
They do a good job here. Good drinks, rarely mess up... But plan on waiting. There is always a huge line. I waited for 25 min in line and that's normal. They really need to bring a full Starbucks store to pollock pines.
Sammy Jo Hansen
2023-05
I love this place no one is ever rude they only messed up my drink once I have no complaints other than sometimes they get really busy and there is a long line otherwise this place is the best
Brittany
2023-09
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Richard Wilson
2021-05
With three people in front of me each ordering one drink took 15 mins. Carmel frap with no caramel drizzle anywhere and the cup was covered in my drink asked to to wipe it and got some attitude for a response.Yikes Starbucks is the regional manager aware?
Eike Ackerman
2020-05
All the baristas are extremely nice. They get new baristas a lot though. I go every day because there's nowhere else to get coffee up here. But like i said all the workers are nice and they always try to get your order right so like please be nice because they have to deal with a lot of people everyday 😂
Mike p
2023-12
Just a shiit Starbucks nothing special
Eah Cornell
2022-05
Slow service , they made my drink WRONG and to top it oof I was over charged. when I asked to speak with management . no apologies and they did not even offer to replace the drink or give me a refund. I will never buy anything from this location.
Mike Reno
2019-05
I like the coffee it does the job but the lines are super long and it's like they don't have a set recipe I like a Trenta iced coffee sweetened with cream and it always tastes different sometimes way sweeter sometimes no sweet sometimes really creamy sometimes no creamy I just don't know.
Amber Tharp
2020-05
With only 1 person in front of me i waited 35 mins for burnt coffee not made to order. The sandwich i ordered was thrown into a bag and falling apart. If there were a different coffee shop in Pollock Pines i would go there instead.
James
2019-05
Has amazing service, the staff is incredibly polite and always does their best. Their coffees can have an occasional issue bit nothing ever to major.
Joshua Stark
2018-05
Wow... We'll let me tell you, I was struck with pure awe when I walked in. It almost seemed as though I could see the universe reflecting and glistening off the newly buffed floor.. ..I come in for some coffee but I leave with fulfillment and satisfaction.
Deborah Monteleone
2022-05
Delightful as usual- never seem to grow tired of the lemon pound cake. Month after month, year after year..no kidding folks!!
Allie Nagle
2020-05
They always get my order right, and have even remembered it! The employees there are incredibly nice, and always are willing to have a small conversation.
angela roberts
2020-05
The best costumer service ive ever had the barista morgan was amazing she remembered my order and has great conversations skills she was attentive and i appreciate all the hard work she clearly puts alot inti her costumers!!!
Emilien Cailloux
2023-10
No one at the register. I waited over 15min on a Sunday
tes ornellas
2020-05
I think im done with Starbucks..just. the constant screw ups with my drinks and attitude when you tell the barista.. just so done. I pay a lot of money...and when barista ask what you want you tell then and is not being done forget it. why waste my time...
Fern Staton (The Fernie Farm)
2022-05
Its Starbucks, a nirvana for those of us who have developed a caffine addiction. And we can drink it while we study the inflated prices of groceries at the Safeway our Starbucks in located in.
Amrit Gupta
2024-02
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Lord Crosby
2022-05
Sometimes, I lose all recollection of my travels. It seems that visited this Starbucks and enjoyed a delightful Frappuccino. Or a quad iced espresso?
Bill Howard
2021-05
Its a clean store and decent service, but really does anyone need a 7 dollar cup of flavored coffee?
| Monday | 5 AM-7 PM |
|---|---|
| Tuesday | 5 AM-7 PM |
| Wednesday | 5 AM-7 PM |
| Thursday | 5 AM-7 PM |
| Friday | 5 AM-7 PM |
| Saturday | 5 AM-7 PM |
| Sunday | 5 AM-7 PM |
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