Happy Tails Pet Mobile Full

Tina

2023-08

The assistant did do a good job grooming my dog but did not know how much to charge for the service, I paid him what he asked for plus I gave him a nice tip and he went on his way. Then about 10 minutes later he called me and said the owner of the business was irate, he said she was screaming at him because he didn't charge me enough and that she would never go to my place again. I asked him to explain to her that I didn't know what the price should be and asked him to also tell her that I was happy to pay the difference, he said she continued to scream at him and she said that I should have known what the price would be. A few minutes later the groomer returned to my place and was totally bewildered by the situation and her attitude, he said she would not listen to reason. In my opinion the woman acted totally unprofessional and doesn't seem to have the best interest of the animals at heart!! How am I supposed to know how much the appointment should cost when her own groomer didn't even know her prices or how much to charge? What did she think I was going to stiff her for the tiny amount she said I still owed her, I don't think so being that she knew exactly where I live and that I was offering to make up the difference. Bad business sense, overreacting and her lack of compassion turned an innocent situation into a very unpleasant experience. I would not recommend this business!

Frederich duPont

2023-06

Happy Tails has handled my pet dog, Skippy, for several years. Nick Karanicholas is an excellent groomer; however, he left the company more than 2 months ago. Upon his departure he notified the company of his outstanding appointments so the owner could follow-up with the clients. This owner does not appear to care about following up with Nick's past clients. Although, the owner has worked on Skippy in the past when Nick had medical leave due to a personal accident, she has not returned any phone calls or text messages requesting dog grooming for Skippy. She claims on her voice mail that she will immediately respond to her text messages but will respond to her voice messages in a slower time frame. Skippy has been without grooming for more than 2 months due to her lack of follow-up on all fronts.

Christina Alvarado

2020-05

Rachel is the best! She was super sweet and caring with my fur baby. He had never been professionally groomed before and she knew exactly how to handle him- with tender loving care!!! I have been recommending this business to everyone who will listen. Also, Kathy was soooo helpful over the phone. Thank you to the both of you for all the care and love!!

Margaret Wilson

2021-05

Sarah fit Riff Raff into her busy schedule for a touch up and was so kind to us, with this being our first visit with her. Highly recommend her for grooming your fur babies.

Cheryl Nail

2019-05

Best groomer in the area. She treats your fur babies like her own! We would highly recommend her. A little pricey but you don’t have to leave your they are right out your front door. 🐾❤️🐾❤️

Silvia Soto

2019-05

It was such a great experience having my dog groom in front of my house. Nick the groomer was very nice and worked so well with my dog, making him comfortable all the time. I recommend this service to anyone.

Emerson Leon

2020-05

Rachel was wonderful! She made our puppy feel happy and safe and look and smell adorable!!

Swéét Mãçårøñ

2020-05

I love Rachel she does our dog's hair she's the best for our family.

karen shaver

2023-05

I love Happy Tails Mobile pet grooming they are amazing

Susan Denton

2021-05

Kind and caring groomer. Attention to detail from start to finish. My dog looks great!

Becca White

2020-05

I've emailed, called and left messages but never got a response to my inquiry. Even a simple no would've been nice.

Meandmynuclearfamily

2021-05

Really sweet people. My Shih Tzu looks so pretty

Ty Brown

2022-05

They don't answer the phone.

Jim Shearburn

2018-05

very reliable courteous meticulous and caring

STACY MAINOR

2021-05

The Best!

Bobby Stamps

2022-05

The price is too high!