4.3 (88)
4013 Phelan Rd #1, Phelan, CA 92371
(760) 998-0002
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kara Olen
2023-12
Will they please take Tanya out of there?! I don’t even work there and she’s a nightmare to be a customer for. Customer service training is a real thing. HR needs to step in for the love of Christ. Store is always out of stock and a mess with stocking carts in the isles. Smells like mold.. the list goes on. Don’t shop here.
Willy “JR” Olsen
2023-05
I've been coming to this Dollar Tree for a couple of years now over the one that is closer to my home because the people who work here are much nicer and they also have the items that I'm looking for.But this time around the shopping experience wasn't quite there. A lot of empty shelves. There were carts of new stock just sitting in the middle of aisles. One person was kind of working to get stuff on the shelves. There was one woman working the cash register and the line was long. She was very apologetic to everyone who had to wait some time to get checked out. At the same time there was another woman just kind of walking around. I don't know if she was a manager. There was some chatter going on between the two women about someone who was supposed to be there for work and hadn't shown up yet or called in. It made it sound like that that store was having employee issues with people not showing up for work.Hopefully things get better for them. I like shopping at this store and supporting small town businesses.
Alexius Andujar
2023-11
Make sure when they ask you if you want your receipt that you take it. Because if what you bought doesn't work they won't take it back without it. They should always give you a receipt if that's the only way to do returns.
Erica Von Frankie
2024-02
I can't walk out of this place without spending $10. Dang it dollar tree, you've done it again!
Jessica Espiritu
2023-12
I like the woman that’s working there now. I can’t remember her name but she worked the morning of nov 25. She filled my balloons. Helpful and kind just like some should be. I appreciated her and can’t wait to go back.
Ashley Ann & Fam
2023-05
I definitely won’t be supporting this location any more. I went in on 12/22 to grab a few items and I encountered broken glass on the floor by the register and an older woman whom I’m assuming was a manager or some sort of leadership speaking very rudely to the cashier on how to handle the situation and basically ridiculing as he had a 4 people line while she just stood there telling him what he needed to do while there was 3 other employees all standing around talking, one of which I’m sure was on the clock because after about 5 mins of talking with other employees went and got on a register to help get the line down. This older possible manager needs training on how to speak with her employees as you do not speak down to an employee in front of other employees and/or customers like she did there’s a difference between offering guidance on how to handle a situation and demanding and speaking down like this grown man was a child being scolded. This cashier needs a job where he’s respected and appreciated and this manager needs to be taught how to treat people
Glenn Robins
2020-05
I'm sure Dollar Tree will be a hit in Phelan. Amazing all the new businesses and changes having taken place now that Anderson no longer has a hardware store.
Dianne Guilfoyle
2023-08
When this place first opened the staff was great. They were polite, helpful, and kind. Since then, most of the staff is rude and unfriendly. Not a good place to shop
Tiger Trading Company
2023-05
I like this place. I've been to other Dollar Tree's over in Victorville who 1. are out of stock of most items, 2. their store is very messy and 3. have an over abundance of obnoxious customers.I don't mind making the trip to Phelan to shop at this store. Once while there, there was a guy who I don't know if he is the owner or a manager, but usually I go in with the idea to buy a couple of things and end up buying much more, at the check out after seeing that I had a lot of items and not enough bags, he let me have a couple more no charge. Just the little things like that make all the difference in customer service.
Sharon Vickery
2022-05
Love this store you can buy almost anything there for $1.00 the employees are always friendly and courteous. They had to raise their prices to $1.25 due to the inflation still a fun place to shop.
James
2021-05
Staff at this dollar tree are exceptionally friendly. They always go out of there way for there customers. This is a value store where the staff treat you like you are at a Nordstroms.
Max Bawcum
2020-05
This place is fantastic! all these ppl crying about lines at the register?? Get a grip for real! ppl dying from CANCER n u crying bcuz 3 ppl in line WHATEVER! I've never had a bad experience here, it's a dollar store not Disneyland! Keep up the good work you guys!!!
Philip Guinta
2023-05
Well kept store lots of inventory friendly employees lots of parking out front.
Alondra Hernandez
2021-05
ThereEmployees are so rude I havnt went to a store that there employees ain’t wearing mask so upsetting about it.!!!!!!! if they are gonna close the store at 8:00 they should be closing the door at 8:00 not at 7:58. . There just so dam rude.!!!!
Sandra Graff
2023-05
They are always stocked up with what I need and have many more nice items to boot
Tracy Shute
2020-05
The Store manager Tony is helpful, polite and friendly. Always has a smile and a kind word for everyone who comes in.
Pablo Olavarria
2022-05
Never fully stocked,opens too late and closes too soon, not enough cashier s no restroom s available and Losey customer service.
Juan Adame
2023-05
A good place to find things at low prices like kitchen aids, knifes, spoons, forks, cutting boards and other things for the house.
Brandi Andreola
2021-05
It is a family favorite store. We get our dishes there on a regular basis. Great store!
Joy G
2023-05
Always friendly customer service 😊 perfect to rum in and grab some goodies!
Letticia Sharp
2021-05
I was very happy and the employees were all so kind and very helpful I'll be back
Daniela Martinez
2021-05
Great dollar store, well stocked, kept clean and organized.
mike k
2020-05
after spending my money the employees wouldnt let my 6 year old daughter use the restroom. never going back to this place
Shesmagic *
2022-05
Outside of the people who come into the store to steal its a nice place for a $1.25 deal!
M Minier
2021-05
Always clean and well stocked. Very friendly staff
Barry Chase
2021-05
Kinda busy today a lot more stocked than last visit.
irma velazquez
2021-05
I love this store, friendly staff,the variety is good.
Hood A
2021-05
Love this store, staff is super cool.
Joly Frye
2021-05
Just what a town like Phelan needed. Truly a blessing. Thanks 💙
Robin Pawson
2021-05
They had everything I needed.. well stocked.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-9 PM |
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